Jones Lang LaSalle Incorporated

Director, Business Operations

Jones Lang LaSalle Incorporated$140K — $195K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years in revenue strategy, business development, product commercialization, or P&L ownership, preferably in B2B SaaS or marketplace.
  • Proven experience in executing strategies from business case to live program with concrete examples.
  • Strong familiarity with facilities or field service management and service provider ecosystems.
  • Excellent financial acumen for constructing business cases and modeling revenue scenarios.
  • Effectiveness in cross-functional influence and securing executive buy-in without direct authority.
  • Exceptional communication skills, especially in presenting to senior leaders and C-suite executives.
  • Self-directed with the ability to thrive as an individual contributor in a fast-paced, ambiguous environment.

Responsibilities

  • Develop a deep understanding of the facilities management and field service landscape, emphasizing service providers.
  • Assess market conditions and customer needs to identify and prioritize revenue opportunities for CorrigoPro.
  • Evaluate AI and tech roles in delivering value to service providers and generating revenue.
  • Create a partnership marketplace strategy to connect service providers with CorrigoPro through certified connectors.
  • Maximize revenue from existing programs, with a focus on Corrigo Procure.
  • Translate opportunities into business cases with ROI and financial projections.
  • Drive end-to-end execution of strategies from concept to launch, ensuring accountability for financial targets.

Benefits

  • 401(k) plan with company match
  • Comprehensive Medical, Dental & Vision Care
  • Paid parental leave at 100% salary
  • Paid Time Off and Company Holidays
  • Early access to earned wages through Daily Pay
Full Job Description
Role Overview

We are seeking a commercially driven, execution-oriented Director to own and grow revenue from the CorrigoPro service provider segment. This is not a strategy-only role - we are looking for someone who can identify opportunity, build the business case, secure funding and product roadmap prioritization as needed, and drive execution through to a running, scalable program. At the point that a program is proven to have the infrastructure to scale, it will hand over to business stakeholders who will be accountable to the programs ongoing success in a business-as-usual state. The ideal candidate thinks and acts like a P&L owner: grounded in the customer's reality, rigorous in financial analysis, and relentless in follow-through.

Reporting to the Vice President of Revenue Operations for Workplace Management Technologies, this individual will be the primary champion for CorrigoPro revenue growth - working cross-functionally across Product, Sales, Finance, Marketing, and Business Operations to bring new programs and monetization strategies to life while also keeping customer need at the forefront of their strategy development.

Position Details

Job Title

Director, CorrigoPro Revenue Strategy & Growth

Reports To

VP of Revenue Operations, Workplace Management Technologies

Level

Director

Direct Reports

None (individual contributor)

Location

Remote - (US time zone preferred although others will be considered)

Business Unit

Workplace Management Technologies (WPMT)

Key Responsibilities

Revenue Strategy & Opportunity Identification
• Develop a deep understanding of the facilities management and field service ecosystem, with a particular focus on the service provider segment.
• Continuously assess the competitive landscape, customer needs, and gaps in JLL's current CorrigoPro offering to identify and prioritize net-new revenue opportunities.
• Evaluate the role of AI and emerging technologies in delivering value to service providers and generating incremental revenue for CorrigoPro.
• Develop a partnership marketplace strategy enabling service providers to seamlessly connect with CorrigoPro through pre-built, certified connectors.
• Identify strategies to maximize revenue from existing programs, with a near-term emphasis on Corrigo Procure.

Business Case Development & Stakeholder Buy-In
• Translate identified opportunities into rigorous business cases with clearly articulated ROI, market sizing, and financial projections.
• Present and advocate for strategies with senior and executive stakeholders, securing alignment and funding approvals.
• Build and maintain strong cross-functional relationships with Product, Sales, Finance, Marketing, and the CorrigoPro Business Operations team.

Execution & Program Management
• Drive end-to-end execution of approved strategies - from concept through launch - maintaining accountability for timelines, milestones, and financial targets.
• Advocate for and guide Product Management teams where product changes or new capabilities are required to support growth strategies.
• Develop the business processes, operating models, and documentation needed to run programs in a repeatable, scalable way.
• Transition mature programs to appropriate operational teams (e.g., CorrigoPro Business Operations, Sales), maintaining quality and continuity while pivoting attention to the next growth initiative.

Customer & Market Engagement
• Engage directly with CorrigoPro service providers for discovery, validation, and feedback - ensuring strategies are grounded in real customer insight.
• Serve as an internal subject matter expert on the service provider segment, championing the voice of the customer in cross-functional discussions.

What Success Looks Like

Success in this role is measured primarily by the projected ARR generated through strategies developed and executed by this individual. We are looking for quality of impact over quantity of initiatives - a single well-executed program that adds $3M in ARR is far more valuable than five programs that never scale.

Year 1:
• Comprehensive landscape assessment of CorrigoPro revenue opportunities completed and prioritized.
• At least two fully funded, actively executing growth program underway.
• Corrigo Procure revenue optimization strategy developed and in execution.
• Stakeholder relationships established and credibility built across Product, Sales, Finance, and Marketing.

Year 2+:
• Multiple programs progressed to BAU and transitioned to operating teams.
• Measurable ARR contribution from developed and launched programs.
• Partnership marketplace strategy in active development or launch phase.
• AI-driven value creation roadmap defined and product investment secured.

Qualifications

Required
• 7+ years of experience in revenue strategy, business development, product commercialization, or P&L ownership - ideally within a B2B SaaS, marketplace, or platform business.
• Demonstrated track record of not just developing strategies, but personally executing them from business case through to a live, running program. Candidates must be prepared to speak to specific examples.
• Experience in or strong familiarity with the facilities management, field service management (FSM), or service provider ecosystem.
• Strong financial acumen - ability to build business cases, model revenue scenarios, and speak credibly to financial stakeholders.
• Proven ability to influence without a direct reporting relationship - driving cross-functional alignment and securing executive buy-in.
• Exceptional communication skills; comfort presenting to C-level and senior executive audiences.
• Highly self-directed; ability to operate effectively as an individual contributor in an ambiguous, fast-moving environment.

Preferred
• Direct experience working with or selling to service providers, subcontractors, or tradespeople in a facilities or field service context.
• Experience with marketplace, API integration, or connector ecosystem strategy.
• Familiarity with AI applications in field service, workforce management, or B2B SaaS.
• Prior experience in a revenue operations, GTM strategy, or product commercialization function within an enterprise software company.
• Experience designing and launching partner programs or monetization frameworks.

About the Team

The Revenue Operations team for Workplace Management Technologies is a high-visibility, cross-functional function sitting at the intersection of strategy, product, and commercial execution. We work closely with business unit leaders, product teams, and executive stakeholders to identify and unlock revenue growth across JLL's workplace software portfolio. This role offers direct exposure to senior leadership and the opportunity to shape a high-growth segment of JLL's technology business.

Estimated compensation for this position:

140,000.00 - 195,000.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

Remote -Atlanta, GA

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
  • 401(k) plan with matching company contributions
  • Comprehensive Medical, Dental & Vision Care
  • Paid parental leave at 100% of salary
  • Paid Time Off and Company Holidays
  • Early access to earned wages through Daily Pay


At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

About Jones Lang LaSalle Incorporated

Jones Lang LaSalle is a financial and professional services firm that specializes in commercial real estate services and investment management. Its services include: tenant representation for organizations that lease office, industrial and retail spaces; consulting, which supports companies to develop workplace strategies such as occupancy planning, relocations, and energy and environmental sustainability initiatives; project and development services to manage ground-up creation, building construction, and major interior renovations; capital markets and real estate investment banking, which helps organizations buy and sell properties, and improve the financial impact of their real estate; facilities management for a variety of properties including office towers, retail and exhibition centers, and government, collegiate and industrial complexes; property management services, that provide on-site administration to help owners of office, industrial, retail and specialty properties reduce costs and enhance their property values; and valuations that provide impartial assessments of real estate worth through more than 200 corporate offices in 70 countries. Jones Lang LaSalle was formed by the merger of Jones Lang Wootton, a British firm with origins dating back to 1783, and LaSalle Partners, an American company formed from a predecessor launched in 1968. Jones Lang Wootton opened its first US office in New York in 1975. In 1997, the initial public offering was completed by LaSalle Partners for the company's common stock in the market.

Jones Lang LaSalle Incorporated Careers

Join the dynamic team at Jones Lang LaSalle Incorporated (JLL), a global leader in real estate services, where your career journey is just as important as the professional milestones you aim to achieve. At JLL, we offer more than just job opportunities; we provide a platform for growth, innovation, and leadership in an industry that shapes the world around us.

Work You’ll Do

At JLL, you will be part of a culture that prizes diversity, teamwork, and forward-thinking. Whether you are looking for a full-time position or an internship, JLL offers a variety of roles that cater to your professional skills and personal development goals. Our team is composed of the brightest minds in real estate, providing you with unparalleled mentorship and networking opportunities that foster career advancement.

Innovate and Lead

Embrace the opportunity to lead projects that redefine the real estate landscape, leveraging JLL’s global scale and deep industry expertise. Our commitment to innovation is evident in every strategy we implement and every building we manage. By joining our team, you will collaborate with professionals who are eager to share their knowledge and push the boundaries of what is possible in real estate.

Professional Growth and Development

JLL is dedicated to the professional growth of its employees. We offer robust training programs, including leadership development and diversity training, to ensure you are equipped for success. Our benefits extend beyond the basics, encompassing health, wellness, and financial planning to support you and your family at all stages of life.

Explore Job Opportunities

JLL is continuously expanding, and we are hiring across multiple disciplines. Explore positions that match your skills and interests in areas such as property management, sustainability, financial analysis, and more. We look for driven, curious, and innovative team players who are ready to make an impact.

Internship Programs

Kickstart your career with a JLL internship. Gain hands-on experience, build your resume, and make invaluable industry connections. Our internships provide a deep dive into the real estate sector, allowing you to apply academic learning to real-world challenges.

Join Our Team

Ready to advance your career at Jones Lang LaSalle Incorporated? Search open positions, read about our employment benefits, and prepare your resume. The interview process at JLL not only assesses your fit for the company but also ensures our culture aligns with your career aspirations.

Stay Connected

Keep up to date with the latest from JLL Careers by subscribing to our job alert emails. Receive personalized updates that align with your career preferences and learn about new opportunities in real-time.

Networking and Industry Leadership

At JLL, networking doesn’t end with your hire date. Continue to connect with leaders and peers through our various professional networks and community engagement initiatives. Lead the way in industry discussions, participate in global conferences, and contribute to innovative solutions that drive the future of real estate. At Jones Lang LaSalle Incorporated, we don’t just offer jobs—we offer careers that make a difference. Join us in shaping the future of real estate, one innovation at a time.
Learn more about Jones Lang LaSalle Incorporated
Size
98,000 employees
Market Cap
$7.4 billion
Industry
Net Income
$402.5 million
Founded
1783
5 Year Trend
+8.3%
Revenue
$16.5 billion
NASDAQ

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