Do you want to work for the global leader in the language services and technology industry? This role
will focus on developing new business relationships and act as a strategic customer partner within the AI Solutions group (DataForce). DataForce is a rapidly growing service offering high quality data for Human Machine Interaction to some of the most prestigious technology companies in the world. Our department focuses on gathering, enriching and processing training data for Machine Learning in different AI domains.
Key position responsibilities:• Identify potential clients in the target market and complete appropriate research on the prospective client's business and technical needs
• Identify, qualify and quantify opportunities
• Drive opportunities from lead generation all the way to closure
• Ensure customer success and satisfaction
• Draft and implement business plans
• Understand client's business and technical requirements
• Become a subject matter expert on our business products, processes and operations, and remain up-to-date on industry news
• Keep track of business opportunities on TransPerfect's CRM system
• Coordinate production and technology teams across different time zones and cultures
• Generate and manage high-value profitable business deals
• Identify, track and manage KPIs and provide internal and client facing status reports; providing of executive updates including account progress, health, risk and opportunities
• Attend tradeshows and support marketing efforts by contributing to case studies and social media
• Provide accurate weekly forecasts and daily update reports
• Assist in building overall plans/budgets and subsequent adherence; own the overall financial health of assigned client engagements; drive efficiencies across process, people and technology
• Manage stakeholder communication around owned business and accounts
• Assist in training and adoption of technologies and services for internal and client teams
• Propose and implement new innovative offerings
Essential skills required:- Commit to a high level of integrity and service
- Deliver quality work
- Service focused with a desire to exceed clients' expectations
- Owning your performance and taking responsibility
- Multitask and work with a sense of urgency in a fast-paced environment
- Commit to always treating everyone (from clients to co-workers to vendors to business partners) with the ultimate level of respect
- Work well in a team with people from a variety of different backgrounds and cultures
- Build and maintain strategic relationships with clients and co-workers
- Celebrate diversity and embrace new ideas and differing perspectives
- Be financially responsible and make sound financial decisions
- Take active measures to achieve results and solve problems
Required Experience:- Prior success selling data services (e.g. data collection, annotation, labeling, validation, or evaluation) to AI/ML teams or organizations as part of your primary sales role
- Minimum 3 years of experience in B2B Sales
- Experience in building and growing multi-million dollar portfolios
- Prior experience in managing complex projects from lead generation through to billing
- Prior experience in client consulting, solutions design, and sales methodologies
- Proficiency in Microsoft Office applications, including Outlook, Word, Excel, PowerPoint and Access and industry-specific analysis software
- Innovation and problem-solving skills that include the ability to develop and propose expert data solutions for our clients
- Strong analytical and problem-solving skills, with proven ability to work under pressure and delivery against deadlines
- Undergraduate degree or equivalent experience
Desired Skills and Experience:- Ability for multitask and organize administrative work
- Degree in Machine Intelligence, Artificial Intelligence or related discipline
- Proficiency in a foreign language
- A strong consulting background
