Job DescriptionThe BD Excellence Operations Director serves as the execution partner to the SVP, BD Excellence and leads the execution engine of the BD Excellence Office. The role translates the BD Excellence Office's strategy into measurable outcomes by driving governance, prioritization, operational planning, executive communications, and cross-functional execution. Through disciplined leadership and organizational alignment, the Director ensures that the BD Excellence Office strategic priorities are delivered with speed, rigor, and business impact.
This role has broad accountability across the BD Excellence Office operating model, including portfolio management, organizational effectiveness, resource alignment, performance management, and special projects. The Director establishes execution frameworks, monitors progress against commitments, identifies risks and dependencies, and drives timely decision-making to enable successful delivery of key initiatives.
In parallel, the Director operates as Chief of Staff to the SVP, BD Excellence, acting as a change leader, to integrate cross-functional priorities, foster continuous improvement, and embed a culture of excellence through training, certification, and best-practice adoption.
Operating as a central connector across senior leaders, functions, and teams, the Director fosters alignment on priorities, promotes transparency, and ensures the organization is positioned to achieve its transformation and performance objectives. The role directly manages the BD Excellence Deployment Coordinator and contractor resources supporting execution, data intelligence and analytics, and project delivery.
Success ProfileSuccess is demonstrated by:
• Consistent execution of strategic priorities through effective governance and delivery disciplines.
• Clear prioritization and resource allocation aligned to business objectives.
• High-quality executive communications enabling informed decision-making.
• Measurable improvements in organizational performance, transparency, and accountability.
• Strong stakeholder engagement and alignment across the BD Excellence Office and broader enterprise.
• Effective management and development of direct reports and contractor resources.
• Successful delivery of critical initiatives, transformations, and special projects.
• Sustained capability building and operational excellence across the function.
The most successful candidates excel in complex, matrixed, and globally connected organizations where influence, collaboration, and execution discipline are critical.
Key Responsibilities- Partner with the SVP, BD Excellence to convert strategic priorities into actionable operating plans and deliverables.
- Support the SVP, BD Excellence and the BD Excellence Office Leadership Team in driving key initiatives through BD Excellence.
- Lead the governance framework for the BD Excellence Office, including leadership reviews, operating cadences, and decision forums.
- Drive portfolio prioritization processes to ensure optimal focus, sequencing, and resource allocation across initiatives.
- Oversee organizational performance management through KPI tracking, scorecards, dashboards, and execution reviews.
- Develop executive communications, leadership presentations, business updates, and organizational messaging.
- Lead high-priority special projects and cross-functional initiatives on behalf of the SVP and leadership team.
- Identify execution risks, dependencies, and barriers, driving mitigation actions to maintain momentum.
- Manage the BD Excellence Deployment Coordinator and contractor workforce, ensuring effective deployment of resources and delivery of outcomes.
- Facilitate alignment among internal and external stakeholders to enable enterprise-wide collaboration and accountability.
- Continuously improve operating models, governance processes, and business management practices to enhance organizational effectiveness.
Skills and Competencies- Execution Excellence: Drives disciplined delivery and organizational accountability.
- Functional Expertise: Deep understanding of strategy execution, governance, and business operations.
- Stakeholder Leadership: Builds credibility and trusted partnerships across levels and functions.
- Influence Without Authority: Aligns diverse stakeholders around priorities and actions.
- Operational Rigor: Establishes scalable processes, controls, and performance mechanisms.
- Data-Driven Decision Making: Uses analytics and insights to guide prioritization and execution.
- Strategic Communication: Creates clear and compelling messages for executive audiences.
- Change Leadership: Leads organizations through transformation and continuous improvement.
- Resource Management: Optimizes talent, contractor support, and organizational capacity.
Education, Qualifications, and ExperienceEducation• Bachelor's degree required in Business, Engineering, Life Sciences, Organizational Leadership, or related field.
• Advanced degree (MBA or related graduate degree) preferred.
Experience• Typically 10+ years of progressive leadership experience in strategy execution, business operations, transformation, program management, or related disciplines.
• Experience working within highly matrixed global organizations.
• Proven record leading enterprise initiatives and influencing senior executives.
• Demonstrated success managing complex portfolios and delivering measurable business outcomes.
Qualifications• Expertise in governance, portfolio management, business planning, and organizational effectiveness.
• Strong financial, operational, and business acumen.
• Ability to simplify complexity and drive clarity, focus, and accountability.
• Exceptional executive presence, communication, and stakeholder management skills.
• Experience leading change and continuous improvement initiatives.
• Demonstrated people leadership experience, including management of direct reports and contingent resources.
Additional Information• Position desired to be based in Franklin Lakes, New Jersey.
• Moderate domestic and occasional international travel may be required based on business needs. Willingness to travel domestically and internationally as required, 75% if remote; 10% if located in Franklin Lakes, New Jersey.
At BD, we are committed to supporting our associates' well-being, development, and success through a performance-based culture. For this position, BD offers a competitive compensation package along with the following benefits specific to this role:
Annual Bonus
Potential Discretionary LTI Bonus
Potential reimbursement of vehicle use/mileage
Potential reimbursement of phone use
Health and Well-being Benefits
Medical coverage
Health Savings Accounts
Flexible Spending Accounts
Dental coverage
Vision coverage
Hospital Care Insurance
Critical Illness Insurance
Accidental Injury Insurance
Life and AD&D insurance
Short-term disability coverage
Long-term disability insurance
Long-term care with life insurance
Other Well-being Resources
Anxiety management program
Wellness incentives
Sleep improvement program
Diabetes management program
Virtual physical therapy
Emotional/mental health support programs
Weight management programs
Gastrointestinal health program
Substance use management program
Musculoskeletal surgery, cancer treatment, and bariatric surgery benefit
Retirement and Financial Well-being
BD 401(k) Plan
BD Deferred Compensation and Restoration Plan
529 College Savings Plan
Financial counseling
Baxter Credit Union (BCU)
Daily Pay
College financial aid and application guidance
Life Balance Programs
Paid time off (PTO), including all required State leaves
Educational assistance/tuition reimbursement
MetLife Legal Plan
Group auto and home insurance
Pet insurance
Commuter benefits
Discounts on products and services
Academic Achievement Scholarship
Service Recognition Awards
Employer matching donation
Workplace accommodations
Other Life Balance Programs
Adoption assistance
Backup day care and eldercare
Support for neurodivergent adults, children, and caregivers
Caregiving assistance for elderly and special needs individuals
Employee Assistance Program (EAP)
Paid Parental Leave
Support for fertility, birthing, postpartum, and age-related hormonal changes
Leave Programs
Bereavement leaves
Military leave
Personal leave
Family and Medical Leave (FML)
Jury and Witness Duty Leave
Primary Work LocationUSA NJ - Franklin Lakes
Additional LocationsWork ShiftAt BD, we reward, support and develop our associates through our comprehensive Total Rewards program. We are committed to attracting and retaining high quality talent by providing reward and recognition opportunities that promote a performance-based culture, as well as a competitive package of compensation and benefits programs. You can learn more on our career site under "Our Commitment to You."
Our salary or hourly rate ranges reward associates fairly and competitively. We regularly review these ranges and factors, such as location, contribute to the range displayed.
Our pay is based on the role and the necessary skills and education to perform it successfully. The salary or hourly rate offered is determined by the role's specific requirements, including any applicable step rate pay system at the work location. Salary or hourly pay ranges are influenced by labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location which may also affect the workplace arrangement of the role.
Salary Range Information 
