Citigroup, Inc

Director, Applied AI & Agentic Platform Engineering

Citigroup, Inc • $170K — $300K *
New York, NY 10025Hybrid
Finance & Insurance
11 - 15 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's or Master's degree in Computer Science, Engineering, or related technical field.
  • 12+ years of experience in software engineering, including 4+ years in a leadership role.
  • Proven experience as a 'player-coach', capable of leading and contributing technically.
  • Strong track record of designing and launching scalable, cloud-native platforms.
  • Relevant experience in financial services or understanding of banking workflows is a distinct advantage.
  • Exceptional communication skills, able to convey technical concepts to non-technical audiences.

Responsibilities

  • Lead design and development of a scalable agentic AI platform from concept to production.
  • Act as a technical authority and mentor, guiding key decisions on frameworks and technologies.
  • Recruit and foster a high-performing software engineering team with a culture of accountability.
  • Collaborate with product management to create technical roadmaps aligning with business strategy.
  • Work cross-functionally with AI teams to leverage capabilities and improve delivery timelines.
  • Drive integration strategy for AI technologies to address banking challenges.
  • Champion best engineering practices for high reliability and performance.

Benefits

  • Leadership role in a transformative initiative with high visibility.
  • Opportunity to build a cutting-edge AI platform from the ground up.
  • Collaborative culture valuing technical excellence and business impact.
  • Comprehensive employee benefits including medical, dental, and vision coverage.
Full Job Description
The Role

As the Director of Agentic Platform Engineering, you will be a player-coach responsible for the technical vision, architecture, and execution of this greenfield platform. You will lead a world-class engineering team from the ground up, while remaining deeply technical and contributing to the core development of the platform. This is a unique opportunity to blend strategic leadership with hands-on engineering to build a product that will have a direct and measurable impact on the front lines of our business.

Key Responsibilities

  • Platform Architecture & Development: Lead the design, architecture, and hands-on development of a scalable, secure, and resilient agentic AI platform from concept to production.
  • Technical Leadership & Hands-On Engineering: Serve as the lead engineer and technical authority, guiding critical decisions on frameworks, technologies, and infrastructure. You will be expected to write code, build prototypes, and lead by example.
  • Team Building & Mentorship: Recruit, hire, and mentor a high-performing, agile team of software and machine learning engineers. Foster a culture of innovation, excellence, and accountability.
  • Strategic Roadmapping: Partner closely with product management and senior business leaders in banking to define the product strategy and technical roadmap. Translate complex business needs into elegant technical solutions.
  • Cross-Functional Collaboration: Partner effectively with horizontal AI platform teams, enterprise architecture, and external vendor partners to leverage existing capabilities, influence roadmaps, and accelerate delivery.
  • AI & ML Integration: Drive the strategy for integrating and operationalizing Large Language Models (LLMs), agentic frameworks (e.g., Google ADK, LangChain,), and other AI/ML technologies to solve real-world banking challenges.
  • Operational Excellence: Implement and champion best-in-class engineering practices, including CI/CD, automated testing, infrastructure-as-code, and robust monitoring to ensure enterprise-grade reliability.
  • Business Impact: Define, measure, and report on key performance indicators (KPIs) related to platform adoption, user productivity, and the ultimate impact on business outcomes like wallet share growth.
  • Compliance & Security: Ensure the platform adheres to the highest standards of data privacy, security, and regulatory compliance required in the banking industry.


Qualifications & Experience

  • Education: Bachelor's or Master's degree in Computer Science, Engineering, or a related technical field.
  • Experience: 12+ years of experience in software engineering, with at least 4+ years in a leadership role, leading high-performing engineering teams.
  • Hands-On Leader: Proven experience as a "player-coach" who can lead from the front, contribute to the codebase, and mentor junior and senior engineers.
  • Platform Building: A strong track record of designing, building, and launching scalable, distributed, cloud-native platforms from the ground up.
  • Domain Knowledge: Experience in the financial services industry (Corporate Banking, Investment Banking, FinTech) is a significant plus. An understanding of banking workflows and data is highly desirable.
  • Communication Skills: Exceptional ability to communicate complex technical concepts to non-technical stakeholders and to articulate a clear technical vision that aligns with business goals.


Technical Skills
  • AI / GenAI / Agentic Platforms
    • LLM & Agentic Frameworks: Deep expertise in building production-grade agentic systems using GCP as primary (ADK, Vertex AI)
    • Multi-Agent Systems: Hands-on experience designing and implementing multi-agent architectures(task decomposition, coordination, orchestration, and agent-to-agent (A2A) interaction patterns)
    • Model Context Protocol (MCP) & Integrations: Experience integrating agents with enterprise tools and data sources using MCP or equivalent context-sharing patterns
    • Knowledge Graphs & Reasoning: Building and leveraging knowledge graphs for context enrichment, reasoning, and workflow automation
    • RAG & Knowledge Systems: End-to-end RAG pipelines using enterprise search + vector stores (e.g., Elastic, Pinecone) with grounding, evaluation, and optimization
    • Model Lifecycle & Governance: Model evaluation, monitoring, prompt/version control, and Responsible AI / MRM compliance
  • Enterprise AI Integration & Data
    • API- and event-driven integration of AI into enterprise workflows
    • Data platforms: Databricks, Spark, Snowflake; streaming via Kafka
  • Backend & Distributed Systems
    • Languages: Python (expert), Java/Spring Boot (enterprise standard), Go (plus)
    • Architecture: Microservices, domain-driven design, event-driven systems
    • APIs & Integration: REST/gRPC; Apigee, Kong
    • Data & Messaging: PostgreSQL/Oracle, MongoDB/Cassandra, Kafka
  • Cloud & DevSecOps
    • Cloud Platforms: Strong experience with GCP (preferred); working knowledge of AWS; Azure exposure optional (not a dependency)
    • Containers: Docker, Kubernetes (GKE/EKS)
    • IaC: Terraform
    • CI/CD: GitHub Actions, Jenkins
    • Observability: Splunk, ELK, Prometheus, Grafana
  • Security & Compliance
    • Secure coding, API security, Zero Trust
    • Data privacy, encryption, access control
    • Regulatory compliance and AI governance (MRM)


What We Offer
  • A leadership role in a high-priority, transformative initiative with executive visibility.
  • The opportunity to build a cutting-edge AI platform from scratch.
  • A competitive compensation package including salary, bonus, and benefits.
  • A collaborative and innovative culture that values technical excellence and business impact.


Job Family Group:
Technology

Job Family:
Applications Development

Time Type:
Full time

Primary Location:
New York New York United States

Primary Location Full Time Salary Range:
$170,000.00 - $300,000.00

In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills
Please see the requirements listed above.

Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.

Anticipated Posting Close Date:
Jun 08, 2026

About Citigroup, Inc

Citigroup is a financial services holding company that provides financial products and services. The company operates through two segments, Global Consumer Banking (GCB) and Institutional Clients Group (ICG). The GCB segment offers traditional banking services to retail customers through retail banking, commercial banking, Citi-branded cards, and Citi retail services. The ICG segment offers various banking, and financial products and services to corporate, institutional, public sector, and high-net-worth clients. This segment provides wholesale banking products and services, including fixed-income and equity sales and trading, foreign exchange, prime brokerage, derivative services, equity and fixed-income research, corporate lending, investment banking, and advisory services, private banking, cash management, trade finance, and securities services. Citi is committed to sustainability and social responsibility, and the company invests in initiatives that promote economic progress.

Citigroup, Inc Careers

Join the vibrant team at Citigroup, Inc, a leading global bank, and propel your career into the future. Citigroup offers a plethora of job opportunities that span across various fields and expertise, making it an ideal place for ambitious professionals to thrive.

Work You’ll Do

At Citigroup, Inc, you will engage in exciting work that matters. Join our team to help innovate and drive transformation in the banking industry. With Citigroup, you can lead initiatives that redefine how banking works and how financial services can empower people globally.

Innovate and Lead

Citigroup, Inc is at the forefront of financial innovation and leadership. By joining our team, you will work alongside top professionals to develop solutions that enhance customer experiences and operational efficiency. Our commitment to innovation is fundamental, and we encourage our team to push boundaries and think outside the box.

Grow Your Career

Citigroup, Inc is not just a company; it's a place where you can grow both professionally and personally. We offer robust career paths and professional development opportunities that help you reach your potential. With diverse career tracks and the support of leadership, your growth at Citigroup is limitless.

Diversity and Inclusion

We believe our strength comes from the diversity of our team. Citigroup, Inc is dedicated to fostering an inclusive workplace where everyone can contribute their best work. Through diversity training and a culture that embraces differences, we create a welcoming environment for all employees.

Benefits and Culture

Citigroup, Inc values the well-being of its employees. We offer competitive benefits packages that support the health, finance, and lifestyle of our team members. Our culture is built on collaboration, respect, and a commitment to excellence. We ensure that every team member feels valued and part of our global family.

Internship and Employment Opportunities

Start your professional journey with Citigroup through our internship programs or full-time job opportunities. We are constantly hiring fresh talent and seasoned experts who bring creativity and innovation to our team. Whether you're refining your skills or ready to lead, there's a position waiting for you at Citigroup.

Networking and Professional Development

At Citigroup, Inc, networking and continuous learning are part of our DNA. We provide platforms for employees to connect with industry leaders and peers, enhancing their skills and opening up new career opportunities. Our leadership programs and professional development initiatives ensure that you are always ahead of the curve.

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Explore the numerous positions available at Citigroup, Inc that match your skills and interests. We are looking for passionate, curious, and solution-driven team players who are ready to make an impact.

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Citigroup, Inc is where your ambition meets opportunity. Join us and transform your career while making a global impact.
Learn more about Citigroup, Inc
Market Cap
$1.3 billion
Industry
Finance & Insurance
Net Income
$89.6 million
Founded
1812
5 Year Trend
+4.6%
NASDAQ
C
* Ladders Estimates

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