Director, Analytics Enablement & Product

CenterWell Primary Care$168K — $231K *
US-AnywhereRemote in Kentucky, US
Healthcare
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s degree required.
  • 8+ years of experience in data, analytics, or product management.
  • 5+ years of people-management experience.
  • Proven track record in data product management and analytics operations in complex environments.
  • Ability to create repeatable processes and frameworks at scale.
  • Strong communication skills for both technical and business audiences.

Responsibilities

  • Own the entire lifecycle for QCSA’s flagship data products from vision to delivery.
  • Define success metrics for analytics products and track key performance indicators post-launch.
  • Lead product discovery and translate business needs into clear data requirements.
  • Establish and document repeatable processes for the QCSA portfolio and analytics operations.
  • Design and implement a robust knowledge-management strategy across the organization.
  • Manage executive-ready presentations and ensure alignment with strategic objectives.
  • Act as a connector across teams to facilitate cross-functional initiatives and special projects.

Benefits

  • Medical, dental, and vision benefits.
  • 401(k) retirement savings plan.
  • Paid time off including personal holidays and parental leave.
  • Short-term and long-term disability coverage.
  • Life insurance and additional wellness benefits.
Full Job Description

Role Overview 

The Director operates at the intersection of building and running. On the “building” side, the leader owns the vision, strategy, roadmap, and delivery of some of QCSA’s highest-value data products. On the “running” side, the leader establishes and matures the operating cadence, portfolio management, and knowledge-management engine that keeps QCSA aligned, transparent, and moving with urgency. Layered on top is a standing expectation to take on cross-team special projects as priorities shift — acting as the VP’s flexible problem-solver and connector across QCSA. 

 

Primary Responsibilities 

1. Product Management  

  • Own the end-to-end lifecycle — vision, strategy, roadmap, discovery, delivery, and value measurement — for QCSA’s flagship products. 

  • Treat analytics as a product with users, roadmaps, and measurable value; define success metrics, track adoption, timeliness, data quality, and business impact after launch. 

  • Lead product discovery and translate business initiatives into clear data requirements, epics, and acceptance criteria; represent products in architecture reviews and partner closely with data management, engineering, data engineering, and analytics teams. 

  • Bring organization, structure, and vision to analytic/data  products while keeping a nimble, high-performing team that can flex to changing needs. 

 

2. QCSA Portfolio & Analytics Operations / Enablement 

  • Ensure strategic alignment across the QCSA portfolio; create structure to prioritize initiatives that map to strategic objectives, identify tradeoffs, and make recommendations to leadership so the organization is working on the right things. 

  • Establish, document, and mature repeatable processes and operating cadence for critical business rhythms — weekly status updates, bi-weekly portfolio reviews, monthly & quarterly business reviews, planning cycles, and the overall execution tempo of the organization. 

  • Own the systems that capture, track, and report on work in flight — especially strategic and cross-functional initiatives — delivering insights that proactively surface risks, remove barriers, and accelerate progress across QCSA. 

  • Design and lead a comprehensive knowledge-management strategy: capture learnings, maintain a searchable repository of institutional knowledge, run the QCSA Learning Series and lunch-and-learns, and drive a culture of standardization, reuse, and continuous learning across QCSA. 

  • Set and uphold presentation and material standards for executive-ready content; own end-to-end content review for major forums, town halls, and VP+ deliverables, ensuring materials clearly articulate value, outcomes, and business impact. 

  • Define, align, and track success metrics and KPIs representing the health of the QCSA portfolio; continuously refine the measurement framework in partnership with senior leaders. 

 

3. QCSA Cross-Team Special Projects (VP-Directed) 

  • Serve as the VP of QCSA’s flexible, trusted problem-solver — taking on cross-team special projects and ad-hoc priorities as they emerge, often with ambiguous scope and shifting direction. 

  • Stand up, scope, and drive cross-functional initiatives end-to-end — defining the plan, coordinating teams, managing timelines, risks, and dependencies, and reporting progress and decisions back to leadership. 

  • Flex capacity and reprioritize the work portfolio as leadership direction changes; push for “stop” when appropriate and make transparent tradeoff recommendations. 

  • Act as a connector who bridges gaps across QCSA teams, systems, and priorities to make things work even when nothing is clearly lined up. 

 

4. People Leadership & Organizational Development 

  • Lead, coach, and develop a high-performing team of product, portfolio, and analytics enablement professionals; set clear goals, provide ongoing feedback, and support career growth. 

  • Foster psychological safety, shared accountability, open feedback, and clarity of vision; empower team members to do their best work and step into stretch opportunities. 

  • Manage talent proactively — surface skill gaps early, build a strong bench, hold the team accountable to standards, and conduct regular performance and career-development conversations. 

  • Ensure the team has the capabilities and capacity to meet evolving organizational needs as priorities and structure shift. 

 


Use your skills to make an impact

Use Your Skills to Make an Impact

Required Qualifications

  • Bachelor’s degree.

  • 8 or more years of technical experience in data, analytics, or product management.

  • 5 or more years of people-management experience.

  • Demonstrated experience leading data product management, portfolio management, and analytics operations in a complex, matrixed environment.

  • Proven ability to build repeatable processes, frameworks, and knowledge-sharing mechanisms that scale across an organization.

  • Comfort flexing between hands-on delivery and enterprise-level strategy while managing ambiguity and shifting priorities.

  • Strong executive communication and stakeholder-management skills, with the ability to translate between business and technical audiences.

Preferred Qualifications 

  • Master’s degree. 

  • Experience in healthcare, health insurance, or a regulated data environment (HIPAA, CMS, state requirements). 

  • Familiarity with modern data platforms and tools — Power BI, cloud data platforms (e.g., Databricks/Snowflake/UDAP), ETL pipelines, and Agile/SAFe delivery (Azure DevOps, Jira Align). 

  • 3–5 years of consulting experience. 

 

Additional Information

This role is not eligible for work visa sponsorship.

Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

 

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.


 

$168,000 - $231,000 per year


 

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About CenterWell Primary Care

CenterWell Primary Care Careers

Joining CenterWell Primary Care presents an unparalleled opportunity to advance one's career in a leading healthcare organization that is dedicated to innovation and quality care. CenterWell Primary Care is actively seeking professionals who are passionate about making a difference in the healthcare industry.

Explore Job Opportunities

CenterWell Primary Care offers a variety of job opportunities that enable professionals to grow their careers in an environment that values leadership and diversity. The company is committed to fostering a culture where innovation thrives and leadership skills are honed.

Professional Growth and Development

At CenterWell Primary Care, career growth is a priority. The company supports professional development through comprehensive training programs and opportunities for advancement. Employees are encouraged to expand their skills and knowledge, positioning themselves as leaders in the healthcare sector.

Diversity and Inclusion

CenterWell Primary Care is dedicated to creating a diverse and inclusive workplace. The company believes that diversity training and an inclusive culture are key to innovation and the delivery of exceptional care. Employees from various backgrounds bring unique perspectives that enhance the team's performance and patient outcomes.

Benefits and Culture

Employees at CenterWell Primary Care enjoy a range of benefits designed to support their professional and personal lives. The company's culture is centered on teamwork, respect, and integrity, providing a solid foundation for personal growth and job satisfaction.

Internship Programs

For those starting their career, CenterWell Primary Care offers internship programs that provide hands-on experience in the healthcare field. Interns gain valuable insights and skills, which are crucial for building a successful career in healthcare.

Hiring Process

The hiring process at CenterWell Primary Care is designed to identify candidates who are not only skilled but also passionate about making a difference in healthcare. Prospective employees can expect a thorough interview process where they can showcase their skills and learn more about the company's mission and values.

Networking and Professional Opportunities

CenterWell Primary Care encourages its team to engage in networking opportunities within and beyond the company. This engagement fosters professional connections and collaborative opportunities that can lead to innovative solutions and enhanced patient care.

Join the Team

CenterWell Primary Care is looking for curious, creative, and solution-driven team players. Search open positions that match your skills and interests on the CenterWell Primary Care Jobs page. Tailor your resume to reflect your expertise and prepare for a career that promises both professional and personal growth.

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Explore Careers at CenterWell Primary Care

Discover the rewarding opportunities awaiting at CenterWell Primary Care. With a commitment to employee growth, a diverse culture, and a drive for innovation, CenterWell Primary Care is the perfect place to advance your career in healthcare.
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