Director-Ambulatory Clinical Operations, Hospital Operations Department (HOPD)

Indiana University Health

$110K — $130K *
Hospitals & Medical Centers
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Master's in Nursing or related field required or actively enrolled.
  • 7-10 years of relevant experience in a clinical leadership role.
  • Active RN license in Indiana or valid Nurse Licensure Compact (NLC) RN license.
  • Graduate of a nationally accredited nursing program.
  • Current Basic Life Support certification from the AHA.
  • Advanced Life Support certifications may be required depending on specialty.
  • Must achieve Clinical Specialty Professional Certification within 1 year of eligibility.

Responsibilities

  • Provide administrative direction to multi-disciplinary care centers, focusing on quality management.
  • Lead all aspects of patient care operations within the organization.
  • Initiate and complete business and unit plans to ensure quality service delivery.
  • Align care center vision with the overall organizational mission and values.
  • Drive strategic planning and decision-making for operational efficiencies.
  • Optimize patient and family experiences across all Ambulatory Services operations.
  • Collaborate with the organizational leadership team to achieve set goals.

Benefits

  • Comprehensive healthcare plans for employees and their families.
  • 401(k) retirement plan with company matching.
  • Professional development opportunities and support for further education.
  • Flexible scheduling options to promote work-life balance.
  • Employee wellness programs and resources.
Full Job Description
Job Description

Director - Ambulatory Clinical Operations, Hospital Operations Department (HOPD)

The Director - Ambulatory Clinical Operations, Hospital Operations Department (HOPD) provides administrative direction to the multi-disciplinary care centers with an emphasis on quality management and enhanced customer service. The Director provides leadership in all facets of patient care and is accountable for the initiation and completion of business and unit plans that ensure quality while utilizing available resources efficiently. This leader is accountable for alignment of the care center vision with the organization mission, values and excellence goals (people, service, financial, clinical) and may be responsible for 24-hour accountability and for providing administrative decision making, leadership, and strategic planning involving the efficient use of personnel, operations, and fiscal integrity of the Operations and for optimizing the patient and family experience through to all Ambulatory Services operations. This leader may have the ultimate accountability for driving preeminence throughout the assigned areas and ensuring success within the organization. This director acts as a partner of the organization leadership team and participates in the strategic planning and the attainment of goals for all areas of responsibility.

Key Relationships

Reports to: Executive Director - Clinical Operations, HOPD

Candidate Qualifications

Candidates for the position will be evaluated according to the following criteria and competencies.
  • Masters of Nursing or related field is required or actively enrolled.
  • Requires 7-10 years of relevant experience.
  • Requires an active Registered Nurse (RN) license in the state of Indiana or an active Nurse Licensure Compact (NLC) RN license.
  • Requires that the RN has graduated from a nationally accredited nursing program.
  • Requires Basic Life Support certification through the AHA.
  • Other advanced Life Support certifications may be required per unit/department specialty according to patient care policies.
  • Requires completion Clinical Specialty Professional Certification within 1 year upon meeting eligibility requirements.

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