ServiceNow

Director, AI Data & Analytics GTM

ServiceNow • $160K — $200K *
Austin, TX 78745In-Person
Enterprise Technology
11 - 15 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 15+ years in sales, business development, and GTM with large enterprise companies, especially in data and analytics.
  • Proven record in enterprise software sales within global, matrixed organizations, preferably as a specialist.
  • Familiarity with hyperscalers (Microsoft, AWS, Google Cloud, Oracle Cloud) is an asset.
  • Technical knowledge in data and analytics, particularly in AI, including generative and agentic AI.
  • Strong cross-functional collaboration skills, serving as the expert in Data and Analytics.

Responsibilities

  • Lead the development and execution of the data and analytics GTM strategy to boost revenue.
  • Collaborate with Product, Marketing, Solution Specialists, GTM, and Industry teams to align strategies.
  • Act as the global spokesperson for sales and GTM initiatives, advocating for data in AI applications.
  • Manage the annual GTM planning process in partnership with Sales, Marketing, Finance, and Corporate Strategy.
  • Develop compelling business cases for growth initiatives based on strategic insights.

Benefits

  • Flexible work personas accommodating remote options and office attendance.
  • The opportunity to significantly impact organizational growth and success.
  • Dynamic collaboration with cross-functional teams and senior leaders.
Full Job Description
Job Description

The Global Director of Data and Analytics GTM at ServiceNow will spearhead the development and execution of the go-to-market strategy for data and analytics, aiming to drive revenue growth and optimize performance.

This pivotal role involves collaborating with cross-functional teams, including Product, Marketing, Solution Specialists, GTM, and Industry teams, to ensure strategies align with business objectives. As the global voice for sales and GTM efforts, the director will champion data as the foundation of agentic AI. Additionally, the director will lead the annual GTM planning process, partnering with Sales, Marketing, Finance, and Corporate Strategy, and develop business cases for growth initiatives.

This leadership position offers a unique opportunity to significantly impact the organization's growth and success. The ideal candidate is a proven sales and GTM leader with the ability to collaborate effectively, foster relationships, and demonstrate a keen intellectual curiosity that builds trust with senior leaders and stakeholders throughout the organization.

The candidate must bring a combination of GTM expertise, deep product and market domain knowledge, and sales excellence to drive results.

Qualifications
  • Over 15 years of experience in sales, business development, and GTM at large enterprise companies, preferably in the data and analytics space.
  • Proven enterprise software sales and leadership experience in a large, global, matrixed sales organization, with specialist sales experience preferred.
  • Experience with hyperscalers such as Microsoft, AWS, Google Cloud, or Oracle Cloud preferred.
  • Strong technical acumen in data and analytics, with experience in AI, including generative and agentic AI.
  • Ability to work cross-functionally and serve as the go-to expert for Data and Analytics.
  • Excellent communication skills with the ability to influence at all levels.
  • Experience presenting to large internal and external audiences, including customer and partner events.
  • Strong understanding of customer buying preferences, market dynamics, and key drivers to craft effective sales GTM strategies.
  • Consistent track record of meeting and exceeding team quotas.
  • Strong knowledge of sales techniques, customer interaction, and customer relations.
  • Proficient in forecasting, financial metrics, ROI assessment, and market insights analysis.
  • Proven track record of selling to large enterprise-level customers and established relationships at the C-suite level.
  • Strong organizational, communication, teamwork, presentation, problem-solving, and time management skills.
  • Experience in inspiring global, matrixed teams to follow best practices.
  • Self-starter, who thrives in ambiguity, with a collaborative "win as a team" approach.
  • Global role or international experience is a plus.


Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

About ServiceNow

ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations in North America, Europe, the Middle East, Africa, the Asia Pacific, and other countries. The company offers service management solutions, including incident, problem, change, request, and cost management as well as service catalogs; and IT, HR, facilities, and field service management solutions. It also provides IT operations management solutions covering service mapping, delivery, and assurance solutions; business management solutions such as financial management, project portfolio suite, vendor performance management, and performance analytics as well as governance, risk, and compliance; and application development services.

ServiceNow Careers

Join the dynamic team at ServiceNow, a global leader in digital workflow solutions, where innovation and leadership converge to shape the future of work. At ServiceNow, we offer more than just job opportunities; we provide a platform for professional growth and a chance to be part of a culture that values diversity, creativity, and continuous learning.

Work You’ll Do

Embark on a career journey with ServiceNow and contribute to the world’s leading enterprises' digital transformation. Our team is at the forefront of developing cutting-edge technologies that improve how people work. With ServiceNow, you will use your skills to impact businesses and industries profoundly, driving efficiency and innovation.

Join Our Market-Leading Team

ServiceNow is not just another technology company. We are a team that thrives on diversity and leadership, fostering an inclusive environment that promotes growth and development. Our commitment to diversity training ensures that every team member can achieve their potential.

Innovative Work

ServiceNow is home to more than 10,000 dedicated professionals who lead the charge in digital workflows and enterprise solutions. As part of our team, you will engage in projects that merge technology with practical applications, creating revolutionary products that advance how services are delivered and managed.

Career Development

At ServiceNow, your career trajectory is filled with boundless opportunities. We support your growth with robust training programs, leadership development courses, and access to global challenges. Whether you are looking for an internship, full-time position, or leadership role, ServiceNow equips you with the tools to excel.

Be Part of a Great Team

Working at ServiceNow means being part of a community that values teamwork and innovation. Our collaborative environment encourages networking and sharing ideas, making our workplace vibrant and dynamic. The benefits of joining ServiceNow extend beyond comprehensive health and wellness; they include fostering professional connections and friendships that last a lifetime.

Explore Job Opportunities and Internships

Whether you’re a seasoned professional or a recent graduate, ServiceNow offers a range of employment options to suit your career goals. From internships that provide real-world experience to full-time positions that challenge you to leverage your expertise, we are committed to hiring the best talent.

Stay Connected

Join Our Team Search open positions that match your skills and interests. At ServiceNow, we look for passionate, curious, and solution-driven team players. Explore the possibilities that await you at a company that is committed to your professional success.

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ServiceNow Careers

Empowering professionals to achieve more, ServiceNow is where careers are future-proofed, and ambitions are realized. Join us in our journey of growth and innovation.
Learn more about ServiceNow
Size
16,881 employees
Market Cap
$76.5 billion
Industry
Information Technology
Net Income
$118.5 million
Founded
2004
5 Year Trend
+33.5%
Revenue
$4.5 billion
NASDAQ
NOW
* Ladders Estimates

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