Pfizer

Director, AI Change Adoption

Pfizer$162K — $271K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s degree (8+ years experience) or Master’s (7+ years) or Ph.D. (5+ years)
  • Proven experience in leading change management for complex multi-stakeholder initiatives
  • Track record of shaping executive-level adoption strategies alongside technical teams
  • Background in program or product management and transformation processes
  • Ability to build compelling business cases for executive leadership
  • Fluency in AI concepts and credible engagement with technical teams
  • Experience managing vendors and coordinating teams on projects
  • Strong communication skills with senior executives, conveying complex ideas clearly

Responsibilities

  • Drive AI transformation and ensure effective operationalization of business initiatives
  • Shape and communicate the strategic vision to align with business outcomes
  • Lead change management efforts, identifying stakeholder readiness and resistance
  • Tie initiative outcomes directly to commercial success through measurable adoption
  • Establish a hybrid operational model for people and agents working together
  • Manage program delivery, setting milestones and tracking progress on adoption metrics
  • Provide transparent reporting on project status and decision-making processes

Benefits

  • 401(k) plan with Pfizer Matching Contributions
  • Generous paid time off including vacation and personal days
  • Comprehensive health benefits including medical, dental, and vision coverage
  • Paid caregiver/parental leave and medical leave
  • Participation in Pfizer’s Global Performance Plan with a bonus target
  • Long term incentive programs available
Full Job Description

Use Your Power for Purpose

As Director, you turn AI transformation ambition into adoption that sticks. You own making change real: operationalizing the business case, the outcomes, the business teams you serve, the partnerships, and the hybrid team of people and agents that delivers. Beyond standing the work up, you move people through it. You are strategic enough to shape where this goes and hands-on enough to build it and land it yourself. You partner closely with the technical leads, and you bring the change and adoption discipline that turns what gets built into what gets used.

Why This Role Matters

Complex AI work moves only as fast as its weakest coordination point, and it creates value only when people adopt it. As part of how Pfizer turns its AI ambition into delivered outcomes, you create the operational and change discipline that lets a senior technical team move at pace without losing control, and without losing the business teams it serves. You sit between strategy, execution, and the people whose ways of working are changing, and you are accountable across all three.

Candidate Profile

You are a change leader who is strategic but still produces. You have owned outcomes and shaped executive-level adoption strategies, and you partner with cross-functional technical teams you do not directly manage. You can hold a room of senior leaders and engineering stakeholders, and you know how to bring people along through significant change. You have deep domain instinct, real AI fluency, and a feel for the human side of transformation.

What You Will Achieve

  • Vision & Strategy: Know the commercial strategy well enough to judge which problems are worth solving, set the direction for the initiative, and keep the work anchored to the outcomes the business cares about. Build the change narrative that makes that direction land with the people it affects.
  • AI-First Leadership: Lead this as an AI-first effort, not a conventional program with AI added on top. Push the team to reach for AI where it changes the shape of the work, hold automation and intelligence as the default rather than the exception, and set ways of working (for people and agents alike) that the rest of the portfolio can learn from.
  • Change & Adoption: Own how the business moves from current state to new ways of working. Read stakeholder readiness, surface and work through resistance, build the enablement and communications that make the change usable, and design for sustainment so the gains hold after launch. Treat adoption as a measured outcome, not a hope.
  • Business Outcomes: Own the result and the work that gets there. Tie the initiative to commercial outcomes and to the adoption that drives them and move measurably on both. When something is not working, you are close enough to the work and the people to catch it and change course.
  • Hybrid Operating Model: Understand the shifts are part-people, part-agents model asks of an organization, and the new dynamics leaders face as they start leading hybrid teams. Help shape the operating model (what humans do, what agents do, and how they work together) and bring the change discipline that helps people adapt to it.
  • Program & Delivery Management: Own the initiative plan and key milestones. Drive cadence and ceremonies, track progress against goals (including adoption and change milestones, not only delivery), manage dependencies and critical path, and keep delivery on schedule.
  • Reporting & Communication: Produce clear, honest status for the VP, business sponsor, and governance forums. Maintain the single source of truth on status, decisions, risks, and adoption health.
Here Is What You Need (Minimum Requirements)
  • Bachelor’s degree with at least 8+ years of experience; or a Master’s degree with more than 7+ years of experience; or a Ph.D. with 5+ years of experience.
  • Experience leading change management and transformation on complex, multi-stakeholder programs, ideally where new technology shifted how people work.
  • Experience owning outcomes and shaping executive-level adoption strategies, with a track record of working effectively alongside cross-functional technical teams you do not directly manage.
  • Experience with program or product management, delivery, or transformation.
  • Experience building a business case and operating credibly with executive-level leadership.
  • Working fluency in AI and technical delivery, able to engage credibly with engineers on what is being built and why.
  • Experience coordinating vendors, contractors, and internal teams against scope, schedule, and budget.
  • Strong facilitation, stakeholder management, and change communication, including with senior executives.
  • Excellent written and verbal communication, with the ability to make complexity legible and to make change feel doable.
  • Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.


OTHER JOB DETAILS:

  • Last Day to Apply:June 25, 2026
  • Work Location Assignment: Hybrid, 2-3 days onsite/weekUS Commercial Pfizer site(per Pfizer’s Log in for Your Day Policy)
  • Eligible for employee referral bonus
The annual base salary for this position ranges from $162,900.00 to $271,500.00.* In addition, this position is eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 20.0% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site – U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States. * The annual base salary for this position in Tampa, FL ranges from $146,600.00 to $244,400.00. This role is posted in multiple locations. If you are applying for the role in an secondary job posting location where pay transparency regulations apply, your Talent Advisor will share the local pay information with you during the first interview.

Relocation assistance may be available based on business needs and/or eligibility.

Candidates must be authorized to be employed in the U.S. by any employer.

U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future.

Information & Business Tech

About Pfizer

Hospira, Inc. is the provider of injectable drugs and infusion technologies. Through its broad, integrated portfolio, Hospira is uniquely positioned to Advance Wellness™ by improving patient and caregiver safety while reducing healthcare costs. The company is headquartered in Lake Forest, Ill., and has approximately 16,000 employees.

Pfizer Careers

Joining Pfizer’s global team offers more than just job opportunities; it’s a chance to be a part of a company that leads with science and innovates for better health. As a leading biopharmaceutical company, Pfizer is at the forefront of transforming lives through innovation, leadership, and diversity. Work You’ll Do At Pfizer, you will collaborate with some of the brightest minds in the industry, engaging in work that enhances global health and saves lives. Our culture thrives on intellectual curiosity, professional growth, and inclusivity, making every day a learning opportunity. Here, your skills will be honed, your professional acumen will be expanded, and you will be part of a team that values the power of diverse insights to drive success. Pfizer’s Leadership and Growth Lead and innovate with Pfizer, where we value the growth of each employee. Our leadership is committed to providing employees with the training and resources needed to excel in their careers. Pfizer offers a variety of career paths, including roles in research, marketing, finance, technology, and more, each offering a unique blend of challenges and rewards. Internship and Employment Opportunities Start your career with Pfizer through our internship programs or dive straight into a full-time position. We are hiring individuals who are passionate about healthcare and who seek to make a difference in the world. Our internships provide invaluable industry experience, networking opportunities, and a potential pathway to full-time employment. Benefits and Culture Pfizer is dedicated to fostering a workplace where all employees feel valued and can achieve their full potential. We offer competitive benefits packages that support the health, well-being, and financial security of our employees and their families. At Pfizer, you’ll find a culture that encourages collaboration, innovation, and continuous learning. Join Our Team Explore the numerous job opportunities at Pfizer by searching open positions that match your skills and interests. We look for driven, curious, and innovative team players who are ready to advance their careers in a transformative company. Stay Connected Keep up to date with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Pfizer. Interview and Resume Tips Prepare for your future with Pfizer by utilizing our resources for resume building and interview preparation. We provide guidance on how to effectively showcase your skills and experiences to align with the needs of a position at Pfizer. Our goal is to help you succeed in securing a role that suits your professional goals and personal growth aspirations. Pfizer: A Place Where You Can Make a Difference Every position at Pfizer contributes to our mission of making the world a healthier place. Whether through direct patient care, research innovation, or corporate roles that support our operations, your work will have global impact. Join us in our journey to change lives—explore Pfizer careers today.
Learn more about Pfizer
Size
79,000 employees
Market Cap
$285.9 billion
Industry
Net Income
$9.6 billion
Founded
1849
5 Year Trend
+9%
Revenue
$41.9 billion
NASDAQ

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