Pfizer

Director, Access Marketing & Patient Experience

Pfizer$162K — $271K *
Pharmaceuticals & Biotech
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree with 10 years of relevant industry experience and 5+ years in marketing
  • Strong knowledge of US healthcare landscape and access pathways
  • Proven understanding of post-prescription patient journeys and strategic interventions
  • Ability to derive insights from customer needs to create effective strategies
  • Experience leading cross-functional teams and managing budgets
  • Excellent communication skills with a capacity to influence stakeholders
  • Demonstrated autonomy and adaptability in managing priorities

Responsibilities

  • Drive development of the LITFULO access strategy including payer coverage and patient support
  • Lead creation of access messaging tactics and resources for sales and reimbursement teams
  • Define key access KPIs and leverage data and AI for optimization
  • Collaborate with support teams to establish patient pathways for access
  • Organize field input teams and collaborate for effective execution
  • Lead interactions with Patient Access field teams and develop training resources
  • Enhance patient engagement strategies post-prescription in collaboration with cross-functional teams

Benefits

  • 401(k) plan with Pfizer Matching Contributions
  • Paid vacation, holidays, and personal days
  • Paid caregiver/parental and medical leave
  • Comprehensive medical, prescription drug, dental, and vision coverage
  • Participation in Pfizer's Global Performance Plan
  • Eligibility for a share-based long-term incentive program
Full Job Description
ROLE SUMMARY:

The Dermatology Access Marketing team is seeking to tackle the complexities of the US healthcare landscape that often hinder patients getting access to therapy. As a part of the US Dermatology Marketing team, this role works closely with US Market Access to deliver on HCP and patient commitments to access for LITFULO and the broader Pfizer Dermatology portfolio.

The Director, Access Marketing & Patient Experience will partner with the brand Consumer and HCP marketing teams, US Market Access, Patient Solutions, Global Marketing, Medical and other stakeholders to develop and execute marketing strategies, tactics and resources to support access and affordability of appropriate LITFULO patients. The role will also focus on developing strategies for future indications and follow-through tactics.

The position requires strong strategic thinking and analytical skills, exceptional cross-functional collaboration, and detail-oriented execution within a complex and rapidly evolving access landscape. The candidate will join a team that operates in an environment that embraces and encourages innovative ideas and creates a culture of collaboration and teamwork.

This position will report directly to the Access Lead on the Dermatology Marketing Team.

ROLE RESPONSIBILITIES:
  • Drive development of the LITFULO access strategy including payer coverage, SPP fulfillment, patient support, and field messaging execution
  • Lead the development of access messaging tactics and resources for LITFULO for sales, field reimbursement, and key account management
  • Define and monitor key access KPIs and use data and AI to optimize strategy and field execution
  • Collaborate with patient-facing support teams and programs- helping build out pathways that get the appropriate support to the right patients
  • Organize field input teams for both field sales and field access, partner with both teams for POAs, and attend district and regional meetings as necessary to drive execution
  • Lead dermatology franchise interactions with the Patient Access field team including the development of non-promotional resources, training, platforms, and strategic partnership
  • Evolve post-prescription patient engagement and messaging strategy in partnership with our patient-facing field teams and close partnership with legal, compliance, and regulatory
  • Partner with Patient Services colleagues to identify and implement hub initiatives to enable patient access
  • Work with USMA payer marketing to identify opportunities to grow and communicate formulary coverage to all field colleagues
  • Ensure appropriate communication, integration and collaboration across Payer, Consumer and HCP strategy and tactical plans


BASIC QUALIFICATIONS:
  • Bachelor's degree with a minimum of 10 years of relevant industry experience with 5+ years of marketing experience
  • Strong understanding of the US healthcare landscape, access and reimbursement pathways, and organized customer decision making models
  • Clear understanding of the post-prescription process and patient journey with a track record of proposing strategic interventions that improve patient access
  • Demonstrated ability to understand customer needs, extract key insights, and translate these into meaningful strategies, programs and in market results
  • Proven track record of leading and managing cross-functional teams and professional agencies including monitoring budgets
  • Strong communication skills, ability to mobilize key stakeholders, and influence without authority across a broad cross-functional team
  • Proven experience working with customer-facing colleagues and their leadership
  • Demonstrated ability to work autonomously, effectively manage multiple important priorities and flexibility to adapt to changing priorities
  • Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.


PREFERRED QUALIFICATIONS:
  • MBA or other advanced degree
  • Experience in dermatology, immunology, or other competitive specialty therapeutic areas
  • Recent launch experience in immunology, especially dermatology
  • Ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact
  • Experience working with field access and reimbursement teams and supporting through resources and collaboration with legal, compliance, digital, and operations
  • Previous patient engagement experience or experience working with patient-facing support roles


NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS

Ability to travel up to 20% for conferences and team meetings.

Work Location Assignment: Hybrid
The annual base salary for this position ranges from $162,900.00 to $271,500.00. In addition, this position is eligible for participation in Pfizer's Global Performance Plan with a bonus target of 20.0% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life's moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site - U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.This role is posted in multiple locations. If you are applying for the role in an secondary job posting location where pay transparency regulations apply, your Talent Advisor will share the local pay information with you during the first interview.
Relocation assistance may be available based on business needs and/or eligibility.

Candidates must be authorized to be employed in the U.S. by any employer.

U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future.

Sunshine Act

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

EEO & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.

Pfizer endeavors to make www.pfizer.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please email [redacted]. This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned.

To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers.
Marketing and Market Research

About Pfizer

Hospira, Inc. is the provider of injectable drugs and infusion technologies. Through its broad, integrated portfolio, Hospira is uniquely positioned to Advance Wellness™ by improving patient and caregiver safety while reducing healthcare costs. The company is headquartered in Lake Forest, Ill., and has approximately 16,000 employees.

Pfizer Careers

Joining Pfizer’s global team offers more than just job opportunities; it’s a chance to be a part of a company that leads with science and innovates for better health. As a leading biopharmaceutical company, Pfizer is at the forefront of transforming lives through innovation, leadership, and diversity. Work You’ll Do At Pfizer, you will collaborate with some of the brightest minds in the industry, engaging in work that enhances global health and saves lives. Our culture thrives on intellectual curiosity, professional growth, and inclusivity, making every day a learning opportunity. Here, your skills will be honed, your professional acumen will be expanded, and you will be part of a team that values the power of diverse insights to drive success. Pfizer’s Leadership and Growth Lead and innovate with Pfizer, where we value the growth of each employee. Our leadership is committed to providing employees with the training and resources needed to excel in their careers. Pfizer offers a variety of career paths, including roles in research, marketing, finance, technology, and more, each offering a unique blend of challenges and rewards. Internship and Employment Opportunities Start your career with Pfizer through our internship programs or dive straight into a full-time position. We are hiring individuals who are passionate about healthcare and who seek to make a difference in the world. Our internships provide invaluable industry experience, networking opportunities, and a potential pathway to full-time employment. Benefits and Culture Pfizer is dedicated to fostering a workplace where all employees feel valued and can achieve their full potential. We offer competitive benefits packages that support the health, well-being, and financial security of our employees and their families. At Pfizer, you’ll find a culture that encourages collaboration, innovation, and continuous learning. Join Our Team Explore the numerous job opportunities at Pfizer by searching open positions that match your skills and interests. We look for driven, curious, and innovative team players who are ready to advance their careers in a transformative company. Stay Connected Keep up to date with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Pfizer. Interview and Resume Tips Prepare for your future with Pfizer by utilizing our resources for resume building and interview preparation. We provide guidance on how to effectively showcase your skills and experiences to align with the needs of a position at Pfizer. Our goal is to help you succeed in securing a role that suits your professional goals and personal growth aspirations. Pfizer: A Place Where You Can Make a Difference Every position at Pfizer contributes to our mission of making the world a healthier place. Whether through direct patient care, research innovation, or corporate roles that support our operations, your work will have global impact. Join us in our journey to change lives—explore Pfizer careers today.
Learn more about Pfizer
Size
79,000 employees
Market Cap
$285.9 billion
Industry
Net Income
$9.6 billion
Founded
1849
5 Year Trend
+9%
Revenue
$41.9 billion
NASDAQ

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