WestRock

Dir, IT Bus Sys

WestRock • $120K — $150K *
Atlanta, GA 30349In-Person
Information Technology
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in Information Systems, Computer Science, Engineering, or related field
  • 10+ years of progressive IT experience with significant leadership in enterprise application delivery
  • Proven experience leading business application portfolios in complex, multi-site manufacturing environments
  • Strong understanding of enterprise integrations, APIs, and data architectures supporting ERP/MES platforms
  • Demonstrated ability to manage large-scale portfolios, establish intake and prioritization processes, and deliver initiatives on time and within budget
  • Ability to engage with plant, operations, and commercial leaders to align technology solutions with business priorities
  • Experience managing third-party vendors, contracts, and budgets with a focus on cost optimization

Responsibilities

  • Lead strategy, delivery, and operational performance of corrugated business applications
  • Ensure high availability and performance of applications critical to operations
  • Translate operational priorities into application roadmaps and measurable delivery outcomes
  • Evaluate and incorporate emerging technologies like AI and advanced analytics into business applications
  • Improve execution transparency through strong governance and prioritization processes
  • Partner with Engineering & Architecture to modernize and simplify systems
  • Enhance collaboration across IT, business units, and vendors to streamline operations

Benefits

  • Corporate culture based on integrity, respect, accountability, and excellence
  • Comprehensive training with numerous learning and development opportunities
  • Attractive salary reflecting skills, competencies, and potential
  • Career with a global packaging company focused on Sustainability, Safety, and Inclusion
Full Job Description
General Information

Job ID
ATR63031

Posting Job Title
Director, IT Business Systems

Locations
GA Atlanta Headquarters

Employment Type
Full Time

Date Posted
03-Jun-2026

Relocation Support
Yes

Description & Requirements

Location and/or Business/Division Details (if applicable)

Title: IT Director, Corrugated Application Systems

Position Summary:

The opportunity:

Smurfit WestRock is seeking an IT Director, Corrugated Application Systems to lead the strategy, delivery, and operational performance of critical business applications supporting our Corrugated operations. This is a hands-on leadership role that requires direct engagement in delivery, problem solving, and execution-not just oversight.

This role will partner closely with IT business resource managers, business leaders, and program operations teams while actively working alongside application teams and vendors to ensure solutions are designed, delivered, and supported effectively. The IT Director will be expected to stay close to the work-removing roadblocks, guiding solution decisions, and driving accountability across initiatives such as MES, ERP integrations, and plant systems.

The ideal candidate balances strategic leadership with day-to-day operational involvement, stepping in where needed to stabilize critical systems, accelerate delivery, and ensure consistent outcomes across plants and business functions. This leader will establish clear governance while remaining deeply connected to execution, enabling technology to deliver reliable, scalable, and business-aligned outcomes for Smurfit WestRock.

How you will impact Smurfit Westrock:

  • Enable reliable plant and business operations by ensuring high availability, performance, and support of corrugated business applications critical to quote-to-cash, manufacturing and supply chain execution.
  • Drive business-aligned technology outcomes by translating operational priorities into application roadmaps, prioritized backlogs, and measurable delivery outcomes.
  • Demonstrates a future-ready technology mindset with the ability to evaluate emerging capabilities - including AI, automation, and advanced analytics - and thoughtfully incorporate them into scalable business applications and process solution designs that drive operational efficiency and business value.
  • Improve delivery execution and transparency through strong governance, intake, and prioritization processes that align IT work with business value and capacity.
  • Accelerate modernization and simplification by partnering with Engineering & Architecture to reduce legacy complexity, improve integration, and adopt scalable, cloud-aligned solutions.
  • Strengthen cross-functional alignment by improving collaboration across IT, business units, plant operations, and external vendors to reduce friction and streamline execution.
  • Increase accountability and performance by establishing clear KPIs, SLAs, and reporting that drive ownership of outcomes across application teams and partners.
  • Optimize cost and value realization through disciplined budget management, vendor oversight, and continuous evaluation of run vs. grow investment tradeoffs.


What you need to succeed:

  • Education & experience: Bachelor's degree in Information Systems, Computer Science, Engineering, or related field; 10+ years of progressive IT experience with significant leadership in enterprise application delivery.
  • Proven track record managing, leading and developing multi-disciplined technical teams.
  • Applications leadership expertise: Proven experience leading business application portfolios in complex, multi-site manufacturing environments. Experience with KIWIplan integrated packaging ERP & MES solution modules.
  • Integration, data, and cloud architecture expertise: Strong understanding of enterprise integrations, APIs, and data architectures supporting ERP/MES platforms, with experience leveraging relational and cloud-based databases and scalable cloud infrastructure (e.g., AWS) in high-availability manufacturing environments.
  • Strong delivery and governance discipline: Demonstrated ability to manage large-scale portfolios, establish intake and prioritization processes, and deliver initiatives on time and within budget.
  • Business partnership capability: Ability to engage with plant, operations, and commercial leaders to align technology solutions with business priorities and drive measurable outcomes.
  • Vendor and financial management: Experience managing third-party vendors, contracts, and SOWs, with accountability for budgets, cost optimization, and value realization.
  • Operational excellence mindset: Deep understanding of IT service management, including incident, problem, and change management, with a focus on stability and continuous improvement.
  • Collaboration and communication skills: Strong executive communication skills with the ability to translate complex technical topics into clear business impacts.
  • Change leadership: Ability to lead teams through transformation while maintaining operational stability in a fast-paced, manufacturing-driven environment.


Nice to Have:

  • Familiarity with Agile delivery tools such as Azure DevOps or similar backlog and sprint tracking platforms.


  • Experience utilizing AI tools and agents to improve team productivity and faster delivery.


  • Working knowledge of project management concepts, release planning, or change management in an IT or business setting.


  • Strong organizational skills with the ability to manage meeting cadences, action items, and team documentation in a structured way.


What we offer:

  • Corporate culture based on integrity, respect, accountability and excellence


  • Comprehensive training with numerous learning and development opportunities


  • An attractive salary reflecting skills, competencies and potential


  • A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.


About WestRock

Westrock Coffee Company is an integrated coffee, tea, flavors, extracts, and ingredients solutions provider in the U.S., providing coffee sourcing, supply chain management, product development, roasting, packaging, and distribution services to the retail, foodservice and restaurant, convenience store and travel center, CPG, non-commercial, and hospitality industries.

WestRock Careers

Joining WestRock means becoming part of a global team dedicated to supporting some of the world’s leading companies in packaging and distribution solutions. At WestRock, we believe in fostering an environment of growth, innovation, and leadership, making it an ideal place for professionals looking to advance their careers in a dynamic industry.

Work You’ll Do

At WestRock, your work will directly contribute to our mission of redefining how packaging solutions can drive business success. As part of our team, you will use your skills to collaborate on market-leading projects that focus on sustainability and innovation. With a culture that values diversity and leadership, you will be empowered to lead projects at the intersection of technology, sustainability, and customer engagement.

Join Our Market-Leading Team

Become a part of a team where your ideas and contributions are valued. At WestRock, we are committed to providing job opportunities that enhance your professional skills while promoting a culture of diversity and inclusion. Our team consists of over 50,000 dedicated professionals who are leaders in the packaging industry, driving transformation and delivering results with precision and creativity.

Innovative Work

Engage in work that matters with a company that offers diverse job opportunities, from positions in engineering and design to marketing and supply chain management. WestRock is a place where innovation is at the forefront of what we do, integrating cutting-edge technology and sustainable practices to meet the evolving needs of our customers.

Be Part of a Great Team

Working at WestRock means being part of a supportive network that encourages professional growth and development. Enjoy the benefits of a robust internal networking system, diversity training programs, and leadership development opportunities that help you build a fulfilling career.

Future-Proof Your Career

With WestRock, you are not just finding a job; you are building a career. We offer a wide range of career paths, supported by comprehensive training programs and development opportunities that help you grow at every stage of your professional journey. Whether through an internship, entry-level position, or a leadership role, your potential for growth is limitless.

Explore Job Opportunities and Internships

Discover the various career paths WestRock offers. Whether you are a seasoned professional or a recent graduate, explore how your skills and interests align with our needs. We are continuously hiring and looking for individuals who are curious, innovative, and ready to lead.

Stay Connected

Join the WestRock team and stay up-to-date with the latest in industry trends and company news. Search open positions that match your skills and interests, and prepare your resume to take the first step towards a rewarding career at WestRock.

Keep Up to Date

Stay informed with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here.

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Customize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at WestRock.

Join Our Team

Search for open positions that match your skills and interests. We look for passionate, creative, and solution-driven team players ready to make a difference.

SEARCH WESTROCK JOBS

At WestRock, we are more than just a packaging company; we are a team that believes in innovation, sustainability, and driving growth through inclusive and diverse global leadership. Join us, and be part of a company that values what you bring to the table and helps you turn your professional aspirations into reality.
Learn more about WestRock
Size
49,900 employees
Market Cap
$8.8 billion
Industry
Food & Beverages
Net Income
-$677.4 million
Founded
1953
5 Year Trend
+7.4%
Revenue
$17.5 billion
NASDAQ
WRK
* Ladders Estimates

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