Digital Workplace Engineer IITransform the Employee Experience Through TechnologyWhat You'll DoAs a
Digital Workplace Engineer II, you will:
- Lead adoption initiatives for Microsoft 365, Copilot, Teams, SharePoint, OneDrive, Intune, and Power Platform solutions
- Design and deliver instructor-led, virtual, and on-demand training for employees with varying technical skill levels
- Create practical learning resources, including job aids, videos, tutorials, and knowledge articles
- Develop communication and change strategies that support technology launches and enhancements
- Partner with business leaders to identify opportunities, gather feedback, and improve the employee technology experience
- Analyze adoption, engagement, and training metrics to measure impact and recommend improvements
- Support Microsoft 365 administration, implementations, escalated issues, documentation, governance, and operational initiatives
- Collaborate with IT, HR, Corporate Communications, and business teams to advance digital
transformation
- Explore and apply AI and emerging technologies to transform how training is designed, created, delivered, maintained, and personalized, with a focus on making learning more scalable, engaging, and effective.
- Leverage AI to improve knowledge management and self-service support, including identifying opportunities to make information easier for employees to find, understand, and apply.
- Continuously evaluate how AI can improve employee adoption, reinforce learning, and help employees build confidence and proficiency with new technologies.
What You BringRequired Qualifications- Bachelor's degree in Information Technology, Business, Communications, Education, or a related field, or equivalent experience
- Five or more years of experience supporting enterprise workplace technologies
- Hands-on experience with Microsoft 365 technologies, including Teams, SharePoint Online, OneDrive, Exchange Online, Microsoft Copilot, Intune, and Power Platform
- Experience delivering end-user training and technology enablement programs
- Strong written, verbal, presentation, facilitation, and interpersonal skills
- Ability to explain technical concepts to non-technical audiences
- Experience leading projects and collaborating across multiple teams
Preferred Qualifications- Microsoft certifications related to Microsoft 365, Modern Work, Copilot, Teams, or SharePoint
- Experience with instructional design, adult learning, or multimedia learning content
- Experience supporting organizational change management initiatives
- Experience developing adoption metrics, reporting, and analytics
- Experience supporting AI, automation, or digital transformation programs
Key Skills- Communication, facilitation, and executive presentation
- Relationship-building and stakeholder management
- Customer focus and a passion for helping others succeed
- Creativity in technology adoption and employee engagement
- Analytical thinking, sound judgment, and problem-solving
- Collaboration, adaptability, and accountability
We offer employees the opportunity to make a meaningful impact in collaborative, results-driven environments supported by competitive benefits, including:
- Medical, Dental, Vision & Life Insurance
- 401(k) with Company Match + 100% Company-Paid Profit Sharing
- Paid Time Off & Holidays
- Wellness, EAP & Educational Assistance
