Full Job Description
The purpose of the National Accounts Manager is to perform day-to-day on-site management of the Division National Accounts Team to ensure departmental performance reflects customer expectations and BEK operational guidelines.
- Manage the daily responsibilities of the National Accounts team in the performance of daily tasks and responsibilities on assigned National Accounts
- Develop and conduct training for National Accounts team to ensue adherence to set goals and objectives
- Monitor the performance of National Accounts to ensure optimal order activity and customer satisfaction
- Review accounts based on Key Performance Indicators and prepare reports
- Prepare daily out-of-stock reports
- Monitor daily order activity to ensure performance levels are met and maintained
- Interact with customers at the division level to strengthen relationships with existing clients
- Manage the set up and roll out of new accounts
- Monitor the weekly aging reports and ensure National Accounts team performs the required follow-up on these items
- Manage the inventory process, including new item introduction, LTO product monitoring, and disposition of dead and excess inventory
- Collaborate with the division Credit Manager to mange the Credit Memo process
- Work closely with the Transportation and Operations Managers to resolve transportation and other operational issues
- Work with Inventory Manager to ensure resolution of inventory and quality issues
Job Requirements:
- Bachelor's degree in Marketing preferred or equivalent sales experience
- At least five to seven years of internal BEK sales experience; purchasing experience highly desired
- At least one year managing a team
- Good computer skills with the ability to use standard Microsoft Office application, including Word and Excel
- Ability to learn and use internal BEK applications such as KBIT and KRIS
We offer employees the opportunity to make a meaningful impact in collaborative, results-driven environments supported by competitive benefits, including:
- Medical, Dental, Vision & Life Insurance
- 401(k) with Company Match + 100% Company-Paid Profit Sharing
- Paid Time Off & Holidays
- Wellness, EAP & Educational Assistance