Job details

Job Role

Principal - Business Consulting

Work Location

Hartford, CT, Indianapolis, IN, Raleigh, NC

State / Region / Province

Connecticut, Indiana, North Carolina

Country

USA

Skills

Domain|Telecom|Communication Technologies

Domain

Consulting

Interest Group

Infosys Limited

Company

ITL USA

Requisition ID

151647BR

As a Principal Consultant within Infosys Strategic Design & Consulting (SDC), you will advise global clients on enterprise digital transformation programs that modernize core business platforms, improve lifecycle visibility, strengthen governance, and enable connected ways of working across business, technology, and operations. The role is designed for a senior client-facing transformation leader who can convert ambiguous business priorities into structured roadmaps, governed execution plans, and executive-ready decision materials.
You will lead strategy-to-execution initiatives spanning platform modernization, Engineering and Enterprise applications transformation, integration, release planning, adoption, and value realization.

Required Qualifications:
Candidate must be located within commuting distance of Indianapolis, IN or Raleigh, NC or Hartford, CT or be willing to relocate to the area. This position may require travel to project locations.
Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• 15+ years of experience in management consulting, technology consulting, large-scale digital transformation, enterprise platform modernization, program management, or related advisory and delivery leadership roles.
• Demonstrated experience leading client-facing transformation programs with multiple workstreams, senior stakeholder engagement, and measurable delivery accountability.
• Strong understanding of enterprise application modernization, integration dependencies, workflow design, release management, testing, adoption, and governance.
• Experience developing transformation roadmaps, delivery plans, risk dashboards, budget or financial views, executive briefs, and steering committee materials.
• Proven ability to collaborate with solution architects, technical leads, SMEs, business users, QA teams, vendors, and senior executives.
• Experience with Agile and hybrid delivery models, including backlog management, sprint coordination, UAT, release orchestration, training, and go-live readiness.
• Strong communication, facilitation, issue-resolution, and executive presence in high-visibility client environments.
Key Responsibilities
Advisory & Client Leadership
• Advise C-level, VP, Director, and senior business stakeholders on digital transformation priorities, execution options, risks, governance, and business value realization.
• Lead executive workshops, structured discovery sessions, roadmap discussions, and decision forums that translate ambiguous needs into clear scope, priorities, and next actions.
• Develop C-suite-ready status updates, risk dashboards, business cases, financial views, and decision briefs to accelerate governance approvals and maintain stakeholder alignment.
• Act as a trusted client-facing escalation point, resolving cross-functional conflicts while preserving transparency, accountability, and collaboration.
Digital Transformation, Platform Modernization & Connected Enterprise Advisory
• Assess current-state business processes, enterprise platforms, data flows, integration points, operating practices, and organizational readiness across business and technology teams.
• Define practical future-state operating models, transformation roadmaps, and delivery plans across people, process, data, and technology dimensions.
• Identify opportunities to improve process efficiency, lifecycle traceability, regulatory compliance, customer or service responsiveness, release predictability, quality, and adoption.
• Bridge business stakeholders, solution architects, technical leads, delivery teams, QA, vendors, and executive sponsors to align requirements, dependencies, and delivery outcomes.
Program Governance & Multi-Workstream Delivery Oversight
• Provide strategic oversight for complex, multi-workstream digital transformation programs, including scope, schedule, budget, resource planning, vendor coordination, and dependency management.
• Establish governance rhythms, RAID management, release planning, change control, executive reporting, and financial tracking disciplines for large-scale technology-enabled programs.
• Guide Agile, hybrid, and waterfall delivery approaches, including sprint planning, backlog governance, release coordination, UAT readiness, training, and cutover support.
• Identify and mitigate program-level risks before escalation, protecting timelines, business confidence, and value realization commitments.
• Partner with implementation and delivery leaders to ensure modernization strategies translate into executable plans and measurable business outcomes.
Practice Growth, Pursuits & Consulting Assets
• Support business development, RFP responses, proposal shaping, oral presentations, and client solution storytelling for SDC-led transformation opportunities.
• Develop reusable consulting methods, governance templates, roadmap structures, executive reporting assets, and delivery accelerators.
• Contribute thought leadership on enterprise digital transformation, connected lifecycle modernization, platform-led operating model change, and advisory-led execution.
• Mentor consultants and program teams on executive communication, program discipline, stakeholder management, and structured problem-solving.

Preferred Qualifications:
• Exposure to enterprise ecosystems such as ERP, PLM, MES, ALM, QMS, analytics, service lifecycle, or connected product / customer-operating platforms.
• Experience in regulated or process-intensive industries such as financial services, healthcare, high-tech, industrial manufacturing, medical devices, aerospace, or automotive.
• Experience shaping Digital Thread, connected lifecycle, enterprise data flow, customer-to-product, service-to-engineering, or platform-to-operation transformation narratives.
• Experience contributing to pre-sales, proposal development, client presentations, account growth, pipeline reporting, or cross-sell initiatives.
• Relevant certifications in enterprise platforms, Agile delivery, project/program management, business analysis, quality, or domain-specific operating models.

The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.

Benefits

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:

• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off