Raytheon Technologies

Digital Technology Site Services Lead (IT Generalist Manager), Aurora, CO Onsite

Raytheon Technologies$107K — $204K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a related field or equivalent experience with a minimum of 8 years in relevant roles, or an advanced degree with at least 5 years of experience.
  • Experience in IT Service Delivery, IT Site Services, or IT Infrastructure Operations.
  • Proven ability to manage vendors or service providers effectively.
  • U.S. citizenship required due to contract information access.
  • Familiarity with Digital Technologies tools such as Active Directory and O365.

Responsibilities

  • Act as the main Digital Technology liaison, providing support and guidance on-site.
  • Collaborate with site leadership for demand planning of Digital services.
  • Evaluate business requests for service enhancements, including cost and prioritization.
  • Monitor service providers to ensure compliance with contractual obligations and Raytheon standards.
  • Support annual operating plan forecasts related to Digital services.
  • Partner with Governance and Compliance teams for audits and assessment support.
  • Represent Digital Technology on the Site Incident Support Team.

Benefits

  • Relocation support available per company policy.
  • Commitment to values that drive safety, trust, respect, and innovation.
  • Access to various employee benefits including medical, dental and retirement plans.
Full Job Description
Date Posted:
2026-06-25
Country:
United States of America
Location:
US-CO-AURORA-S75 ~ 16800 E Centretech Pkwy ~ BLDG S75
Position Role Type:
Onsite
U.S. Citizen, U.S. Person, or Immigration Status Requirements:
U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
Security Clearance Type:
None/Not Required
Security Clearance Status:
Not Required

Digital Technology Site Services Lead

(IT Manager/Generalist)

Raytheon Digital Technology

Aurora, CO - Onsite position

Eligibility to obtain a US Security Clearance required.

The Site Services Lead is accountable for the overall successful implementation and integration of DT Services across all Raytheon for all assigned sites. This role is responsible for overseeing the integration of all DT Services and engagements with Site Executives and leadership teams to include understanding priorities for the site, areas of concern, opportunities for change, demand planning and improvements. This role is required to have a site presence to their home-based site of responsibility. The Site Lead will provide performance monitoring, oversight of local projects, escalation interface to suppliers and DT leadership for the sites. It requires close partnership with other DT entities across Enterprise Services (ES), Raytheon and RTX Company. The role requires the ability to help effectively communicate and drive adoption of ES and Raytheon DT Technology direction and implement ES and Raytheon DT standards throughout the sites. This is a high impact role needing leadership skills and applicable technical and operational experience.

This role will work on-site at Raytheon's location in Aurora, CO. Relocation support is available to the selected applicant if they are eligible per company policy.

What You Will Do:
  • Serve as the primary Digital Technology (DT) interface and liaison, representing DT at your respective site(s) providing guidance, direction, and support as required.
  • Engage with Site Leadership, Facilities, Operations and Program Management for demand planning and management around their needs for specific Digital services at the site.
  • Reviews business requests for Digital service enhancements and undertakes cost evaluation, standards reviews, and prioritization.
  • Monitor internal and external service providers to ensure they are performing to contractual requirements using Raytheon standards and processes, analyzing and acting upon SLA and metrics data to ensure customer service and customer satisfaction.
  • Support DT AOP forecast for the services provided, including all sub frameworks, capital planning and expenditures.
  • Partner with Governance, Risk, and Compliance (GRC) to support site compliance assessments and internal audits
  • Partner with Governance, Risk, and Compliance (GRC) to translate audit observations into actionable improvements for service owners
  • Partner with service owners to update and track compliance related improvement activities and work with appropriate leaders to remove barriers to progress.
  • Represents Digital Technology on the Site Incident Support Team (SIST)
  • Collaborate with service architects to discuss impact of new technologies and architecture roadmap.
  • Support and Collaborate with the various Digital Technology teams, RTX Enterprise Services and other functional teams to help support the infrastructure and employees.
  • Working knowledge of Project Management Methodologies, Earned Value Management (EVM), Agile Project Management, and efficiency improvement with LEAN Principles.
  • Minimal travel will be required to support other Raytheon locations in the immediate region.


Qualifications You Must Have:
  • Typically requires a University Degree or equivalent experience and minimum 8 years prior relevant experience, or An Advanced Degree in a related field and minimum 5 years' experience
  • Experience in IT Service Delivery, IT Site Services, or IT Infrastructure Operations.
  • Experience with managing vendors / service providers.
  • U.S. Citizen - U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.


Qualifications We Prefer:
  • Experience with the fundamental tools and technologies used within Digital Technologies End User Support Operations and Methodologies of any of the following: Active Directory, SCCM, Asset Management Lifecycle, Whole Disk Encryption, PKI, O365 Product Suite, Azure Information Protection.
  • Budget experience and fiscal discipline in managing a department or functional budget.
  • Audio-Visual (AV) equipment experience.
  • Experience interacting with multiple levels of any of the following: employees, internal customers, teammates, and suppliers. (Highly valued!)
  • Prior experience working independently as a stand-alone point of contact for an organization. (Highly valued!)
  • Experience in creating high level documentation and presenting to leadership team members.
  • Familiarity and working knowledge of Microsoft Suite including Outlook, Office Suite, SharePoint, and Teams.
  • Familiarity / Certification in Raytheon's CORE principles & methodology
  • Exceptional judgment, decision-making skills, and organizational skills
  • Leadership experience, the emphasis on leading and developing mulit-functional teams.
  • Working knowledge of Project Management Methodologies, Earned Value Management (EVM), and efficiency improvement (Six Sigma/LEAN Principles/CORE).
  • Strong interpersonal, leadership, influence, and communication skills
  • Team player with a collaborative mindset with ability to work with multiple disciplines, driven by quality and customer satisfaction.
  • Attention to detail, with drive, initiative, and motivation.
  • An active and in scope US Secret Security Clearance is highly valued, but not required.
  • ITIL certification
  • IT Project Management


What We Offer
  • Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.
  • Relocation Eligibility - This role is relocation eligible if the applicant meets company policy criteria.


Learn More & Apply Now!

Please ensure the role type defined below is appropriate for your needs before applying to this role. This position is classified as:

Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee's personal responsibility.

Location Information for Aurora, CO: Raytheon Aurora, CO Location

RTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses - Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Its 185,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, VA.

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 107,500 USD - 204,500 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

About Raytheon Technologies

Raytheon Solipsys, a wholly-owned subsidiary of the Raytheon Company, is an industry leader in the development of integrated Command and Control (C2) Network-Centric solutions for the Domestic and International DoD and Homeland Security. Through proven systems and software engineering practices, built on the invention and application of innovative technologies, they deliver the C2 infrastructure necessary to effectively control security/military forces in any environment. Their reliable solutions assure information superiority, increased shared awareness, deep sensor reach, aircraft control, air defense, disaster management, and time-critical decision making.

Raytheon Technologies Careers

Join the innovative world of Raytheon Technologies, a leader in aerospace and defense, where we offer unparalleled job opportunities in an environment that champions diversity, leadership, and professional growth.

Work You’ll Do

At Raytheon Technologies, you’ll be part of a company that values innovation and leadership. Our team is dedicated to solving some of the most complex challenges in aerospace and defense, making significant impacts worldwide. With a culture that fosters diversity and inclusion, you will collaborate with some of the brightest minds in the industry.

Transform Your Career

Step into a role that harnesses your skills and propels your career to new heights. Raytheon Technologies is not just about thinking big but making those big ideas happen. We provide robust career development opportunities that include comprehensive training and development programs, leadership workshops, and continuous learning through our internal platforms.

Innovate and Lead

Join our team of over 60,000 professionals globally, who are not only experts in their fields but are also driven by a passion for innovation and excellence. At Raytheon Technologies, you are positioned at the forefront of the industry, where your work directly contributes to groundbreaking advancements in technology and defense.

Internship and Employment Opportunities

Whether you’re starting your career or looking to advance, Raytheon Technologies offers a range of employment and internship opportunities that can help you achieve your professional goals. Our internships provide a solid foundation of skills and experiences, while our full-time positions offer a path to personal and professional growth within the company.

Benefits and Culture

Our employees enjoy a competitive package of benefits and rewards that reflect their invaluable role in our company. From health and wellness programs to performance bonuses and flexible working conditions, we ensure our team members are well taken care of.

Networking and Professional Development

At Raytheon Technologies, networking and professional development are part of our DNA. We encourage our employees to engage in internal and external networking events, leadership training, and diversity initiatives that enhance their career journey.

Join Our Team

Explore the numerous positions available that match your skills and interests. We are looking for passionate, curious, and solution-driven team players who are ready to take their career to the next level.

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Prepare for Your Future

Ready to apply? Enhance your resume and prepare for your interview with our comprehensive support tools and resources. Discover the exciting and rewarding career opportunities that await at Raytheon Technologies.

SEARCH RAYTHEON TECHNOLOGIES JOBS

Join us in our mission to create a safer future and be a part of a team that values integrity, excellence, and teamwork. At Raytheon Technologies, your career is just the beginning of a lifelong journey of professional and personal growth.
Learn more about Raytheon Technologies
Size
14,771 employees
Market Cap
$32,494
Industry
Founded
1922
NASDAQ

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