Compass

DIGITAL STRATEGY MANAGER - CHARTWELLS CONTINENTAL DIVISION

Compass$100K — $120K *
US-Anywhere
+ 2 other locationsRemote
Food & Beverages
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-6 years in digital strategy, SaaS, CRM management, or technology consulting; Salesforce experience preferred.
  • Demonstrated experience in consultative sales and managing a sales pipeline.
  • Solid understanding of digital platforms and CRM systems with the ability to demo solutions.
  • Excellent verbal and written communication skills for articulating strategies and presenting solutions.
  • Proficient in aligning technology to meet client business outcomes and understanding their challenges.
  • Strong organization skills with attention to detail and CRM discipline.
  • Collaborative team player engaging multiple stakeholders across business units.
  • Willingness to travel up to 40% as needed.

Responsibilities

  • Own the pre-sale lifecycle from discovery to closure.
  • Manage Salesforce records ensuring accuracy from opportunity to handoff.
  • Coordinate seamless transitions with internal teams for delivery and digital enablement.
  • Maintain vendor and product data to facilitate effective solutioning.
  • Serve as a consultative partner delivering demos and value presentations.
  • Lead strategic client interactions, including QBRs and roadmap planning.
  • Document and evolve digital strategies for regional account growth.
  • Act as subject matter expert for the digital portfolio, tailoring solutions to client objectives.

Benefits

  • Medical, Dental, and Vision insurance.
  • Life and Disability Insurance.
  • Retirement Plan options.
  • Generous Paid Time Off and Holiday Time Off.
  • Access to Employee Assistance Program and Health and Wellness Programs.
  • Flexible Spending Accounts (FSAs) and Commuter Benefits.
  • Discount Marketplace and Associate Shopping Program.
  • Pet Insurance and Identity Theft Protection.
Full Job Description
Salary: $100000-$120000

Other Forms of Compensation: BONUS ELIGIBLE

Job Summary:

As a Digital Strategy Manager, you will drive digital transformation across Chartwells Higher-education's Continental western division, managing end-to-end sales lifecycle activities and delivering high-impact technology solutions. Your role will focus on solutioning, CRM ownership, sales enablement, and strategic consultative engagements that promote digital adoption and innovation. You will collaborate cross-functionally with Sales, Delivery, Product, and Solutions Engineering to ensure client success and growth.

Responsibilities:

Sales Enablement & CRM
  • Own the pre-sale lifecycle: discovery through closure.
  • Manage Salesforce records from opportunity creation to handoff, ensuring data accuracy and completeness.
  • Coordinate internal transitions with Delivery and Digital Enablement for seamless execution.
  • Maintain up-to-date vendor and product data to support effective solutioning.

Client Engagement & Strategy
  • Serve as a consultative partner, delivering tailored demos and value-focused presentations.
  • Lead strategic interactions, including QBRs and digital roadmap planning.
  • Document and evolve the digital strategy for regionalized accounts.

Solution Leadership
  • Act as SME for the digital portfolio (mobile ordering, POS, kiosks, spatial analytics, Centric OS etc.).
  • Tailor solutions to client operations and objectives, incorporating innovation and best practices.
  • Track market and tech trends to identify upselling and innovation opportunities.

Internal Collaboration & Feedback
  • Partner with cross-functional teams to align capabilities, implementation, and customer success.
  • Submit structured product feedback to influence roadmap development.
  • Work with Solutions Engineers on technical scoping and delivery alignment.


Qualifications:

  • Experience: 3-6 years in digital strategy, SaaS, CRM management, or technology consulting; experience with Salesforce preferred.
  • Sales Orientation: Proven experience in consultative sales and digital solutioning; comfortable owning a sales pipeline.
  • Technical Acumen: Knowledge of digital platforms and CRM systems; ability to demo and scope software solutions.
  • Communication Skills: Strong verbal and written skills to articulate strategy, manage stakeholders, and present solutions.
  • Client-Focused: Skilled at understanding client challenges and aligning technology to meet business outcomes.
  • Organizational Skills: Detail-oriented with strong CRM discipline and follow-through.
  • Team Player: Collaborative mindset with the ability to engage multiple stakeholders across different business units.
  • Travel: Willingness to travel up to 40% based on client or operational needs.
  • Education: Bachelor's degree in Business, Marketing, Technology, or related field preferred.

Apply to Compass Group today!

Click here to Learn More about the Compass Story

Associates at Corporate are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave


Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_CorpAndFoodbuy.pdf

Req ID:

Compass Digital

Bankston B Williams

About Compass

Compass is a real estate technology company that provides an online platform for buying, selling, and renting real estate properties. The company was founded in 2012 by Ori Allon and Robert Reffkin and is headquartered in New York City. Compass has raised over $1.5 billion in funding and has expanded to over 350 offices in the United States, Canada, and Europe. The company's platform uses artificial intelligence and machine learning to help real estate agents better serve their clients and streamline the buying and selling process. Compass has been recognized as one of the fastest-growing real estate companies in the world and has received numerous awards for its innovative technology and exceptional customer service.
Learn more about Compass
Size
19,000 employees
Market Cap
$910.4 million
Industry
Founded
1941
5 Year Trend
+102.9%
NASDAQ

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