Digital Solutions Architect

Coastal Credit Union

$110K — $130K *
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8 years of experience in the design and operation of user-facing distributed systems and network security technologies.
  • Expertise in software architecture, design patterns, and API design.
  • Familiarity with RESTful services, microservices, and cloud solutions.
  • Proficient in multi-table SQL queries and large-scale project planning.
  • Knowledge of security standards such as PCI, GDPR, and SOC2.

Responsibilities

  • Design and maintain architecture for Digital Platforms to align with business goals.
  • Define architectural standards and integration points for scalability and reliability.
  • Develop and update technical documentation for operational continuity and audits.
  • Evaluate vendor performance and optimize system availability and recovery objectives.
  • Collaborate with teams to gather requirements and translate them into architectural solutions.
  • Serve as an advisor on architectural decisions and future-state vision.
  • Drive continuous improvement initiatives within the digital architecture framework.

Benefits

  • Hybrid work model, requiring local residency in Raleigh, NC.
  • Opportunity to enhance member experience through digital solutions.
  • Engagement with cutting-edge technologies in the financial sector.
  • Pathway for continuous learning and professional growth.
  • Collaborative environment with cross-functional teams.
Full Job Description
Job Title: Digital Solutions Architect

Position Location: Raleigh, NC. Hybrid position, must live locally.

Job Summary:

The Digital Solutions Architect designs, documents, and maintains the high-level structure of the Credit Union's Digital Platforms. This role provides architectural leadership across systems, software, infrastructure, integrations, and services to ensure digital solutions align with business goals, regulatory requirements, security standards, and industry best practices. Serving as the Digital Platforms subject matter expert, the Digital Solutions Architect collaborates with internal teams and vendors to drive scalable, secure, and high-performing solutions that enhance the member experience.

As a key contributor to the Coastal team, your responsibilities will be:
  • (30%) Digital Platform Architecture and Solution Design: Design and maintain the high-level architecture for Digital Platforms, including systems, software, services, and interfaces. Define architecture standards, technology stacks, and integration points that support business objectives, improve member service, and ensure scalability, reliability, and maintainability.


  • (20%) Technical Direction, Standards, and Governance: Define and guide architectural direction in alignment with Coastal's IT and industry best practices, regulatory requirements, and security protocols. Ensure digital solutions comply with applicable standards while supporting long-term technology strategy and business growth. Serve as the Digital Platforms SME for architecture, infrastructure, and technical decision-making.


  • (15%) Documentation: Develop and maintain comprehensive system, solution, and technical documentation, including requirements, specifications, diagrams, and design standards. Ensure documentation supports operational continuity, vendor collaboration, audits, and future enhancements.


  • (15%) Vendor, Platform, and Performance Optimization: Evaluate and guide optimization of vendors, systems, and tools to ensure effective performance management. Provide architectural oversight related to platform availability, recovery objectives (RTO/RPO), internal and vendor system resiliency, and key performance indicators (KPIs) supporting high availability and high-performance digital services.


  • (10%) Cross-Functional Collaboration and Requirements Analysis: Collaborate with business, digital, and technology teams to gather and analyze business requirements. Translate business needs into architectural solutions and provide recommendations that balance member experience, operational efficiency, security, and cost effectiveness.


  • (10%) Providing Guidance: Act as a trusted advisor to peers, leaders, and vendors by communicating architectural decisions, trade-offs, and future-state vision. Drive shared understanding of digital architecture across the organization and contribute to continuous improvement and innovation initiatives.

Interested? Here are the qualifications we need to see on your resume:

Experience:
  • Eight years of experience with the design, implementation, operation, and support of end-user-facing distributed systems, servers, networking, and security technologies, including: web servers, TCP/IP, VPNs, HTTP(S), X.509, SAML, mTLS, API gateways, SCA, and SAST/DAST code scanning
  • Experience with the following:
    • Software architecture, design patterns, and best practices
    • API design, RESTful web services, microservices architecture, and cloud-based solutions
    • Writing multi-table SQL queries, Microsoft Office, diagramming tools, and large-scale digital transformation project planning
  • Exposure to all technological aspects of a financial institution is highly desirable
  • Exposure to security and compliance standards including PCI, GDPR, and SOC2

Education:
  • Related bachelor's degree or four additional years of experience in lieu of degree

Essential cognitive/physical/social requirements of position:

Must be able to learn and retain information; resolve problems and think sequentially; remain in a stationary position; constantly operate a computer; and converse with others on a continual basis.

For consideration visit . You can also scroll back up to the top of this page to the "Apply Now" section.

Deadline for Application: All resumes must be received on or before 10/2/2026

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

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