Voya Financial, Inc

Digital Product Delivery Manager

Voya Financial, Inc$114K — $170K *
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Information Technology, Computer Science, Business, or related field
  • 8+ years of product management or related product experience
  • Demonstrated leadership of a product area or channel-level strategy
  • Deep expertise in retirement and wealth management
  • Extensive experience with AI product strategies
  • Strong technical credibility to influence engineering leadership
  • Experience influencing VP-level stakeholders as an individual contributor

Responsibilities

  • Define and communicate a clear 18-24 month product vision
  • Establish AI strategy to support growth and deliver customer value
  • Present product strategies and ensure executive alignment
  • Set standards for product specifications and delivery quality
  • Drive accountability for business outcomes and customer satisfaction
  • Partner with engineering on strategic tech decisions
  • Mentor and develop product delivery professionals

Benefits

  • Health, dental, vision and life insurance plans
  • 401(k) Savings plan with company matching contributions
  • Employer-paid cash balance retirement plan
  • Tuition reimbursement up to $5,250/year
  • Generous paid time off and 40 hours paid volunteer time
Full Job Description
Get to Know the Opportunity:

The Lead Digital Product Delivery Manager defines product strategy at the channel level and establishes the standard for product delivery excellence across the organization. This senior individual contributor serves as a strategic partner to executive leadership, guiding long-term product vision, AI strategy, delivery practices, and investment decisions that drive business outcomes.

This role is fully remote opportunity.

The Contributions You'll Make:

Channel Strategy Leadership
  • Define and communicate a 18-24 month product vision and roadmap for the assigned channel.
  • Establish AI experience strategy and competitive positioning to support business growth and customer value.
  • Present product strategy and secure alignment with executive leadership.


Delivery Excellence
  • Set standards for product specifications, delivery practices, and execution quality across teams.
  • Drive accountability for business outcomes, customer impact, and value realization beyond milestone delivery.


Architecture Influence
  • Partner with engineering leadership on strategic technology decisions, including:
    • Build versus buy evaluations
    • AI system design considerations
    • Architecture trade-offs that influence product outcomes and customer experiences


Executive Partnership
  • Serve as a strategic partner to the VP, Digital Product.
  • Contribute to business cases, investment decisions, and roadmap prioritization activities.
  • Influence channel-level product strategy and long-term planning.


Job Family Leadership
  • Mentor and develop product delivery professionals across multiple career levels.
  • Define capability expectations, career progression frameworks, and best practices for the product delivery discipline.
  • Promote a culture of continuous learning, innovation, and delivery excellence.


Minimum Knowledge & Experience:
  • Bachelor's degree in Information Technology, Computer Science, Business, or a related field, or an equivalent combination of relevant professional experience, training, and industry-recognized certifications.
  • 8+ years of product management, technical product management, or related product experience.
  • Demonstrated leadership of a product area, portfolio, or channel-level strategy.
  • Deep expertise within retirement and wealth management.
  • Extensive experience defining and executing AI product strategies.
  • Strong technical credibility and ability to influence engineering leadership.
  • Experience partnering with and influencing VP-level stakeholders while operating as an individual contributor.


Preferred Knowledge & Experience:
  • Experience leading large-scale digital product transformation initiatives.
  • Proven success balancing business objectives, customer needs, and technical considerations in strategic decision-making.
  • Experience developing product delivery talent and advancing organizational product management capabilities.


#LI-PS

Compensation Pay Disclosure:

Voya is committed to pay that's fair and equitable, which means comparable pay for comparable roles and responsibilities.

The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting.

Actual compensation offered may vary from the posted salary range based upon the candidate's geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

$114,480 - $170,070 USD

Be Well. Stay Well.

Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That's why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well.

What We Offer
  • Health, dental, vision and life insurance plans
  • 401(k) Savings plan - with generous company matching contributions (up to 6%)
  • Voya Retirement Plan - employer paid cash balance retirement plan (4%)
  • Tuition reimbursement up to $5,250/year
  • Paid time off - including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
  • Paid volunteer time - 40 hours per calendar year


Learn more about Voya benefits (download PDF)

Critical Skills

At Voya, we have identified the following critical skills which are key to success in our culture:
  • Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
  • Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
  • Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
  • Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
  • Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.


Learn more aboutCritical Skills

About Voya Financial, Inc

Voya Financial, Inc. is an American financial, retirement, investment, and insurance company based in New York City. The company was formed in 1991 as ING U.S., Inc. and was renamed Voya Financial in 2014. Voya Financial operates in the United States and has more than 6,000 employees. The company provides retirement, investment, and insurance solutions to individuals and businesses.
Learn more about Voya Financial, Inc
Size
6,000 employees
Market Cap
$5.8 billion
Industry
Net Income
-$206 million
Founded
1991
5 Year Trend
-13.7%
Revenue
$7.7 billion
NASDAQ

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