Performance Food Group

Digital Product Content Manager

Performance Food Group$70K — $95K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in eCommerce or data management roles
  • Strong analytical skills with a focus on performance metrics and KPIs
  • Proficient in cross-departmental collaboration and stakeholder management
  • Experience with vendor and brand performance evaluation
  • Familiarity with digital shelf practices and eCommerce trends
  • Ability to leverage technology, including AI, for process improvement
  • Strong communication skills for reporting and updates

Responsibilities

  • Coordinate planning across departments to improve item data processes
  • Develop and monitor progress reports for item data quality
  • Identify improvement opportunities through data analysis
  • Collaborate with stakeholders to assess eCommerce analytics
  • Facilitate continuous improvement processes to address bottlenecks
  • Support consistent implementation of company initiatives with management
  • Conduct industry research to stay updated on product data trends
  • Evaluate technology solutions to enhance data strategy
  • Publish progress updates and future roadmaps for stakeholders
  • Audit systems to ensure proper item data and image flows

Benefits

  • Opportunities for professional development and training
  • Collaborative work environment with cross-functional teams
  • Access to cutting-edge technology and tools
  • Chance to influence eCommerce strategy and customer experience
  • Engagement in creative problem-solving initiatives
Full Job Description
Position Purpose:
Oversee functions and processes required to ensure the quality and quantity of product details, including item descriptions, images, and essential item attributes used in eCommerce and related activities. Responsible for creating and tracking KPIs to ensure a consistent and measurable improvement in key data metrics. Work closely across multiple functional areas including sales & marketing, IT, data management, brands and category management. Assist in fulfilling the department's strategic goals to improve customer experience and sales team effectiveness through quality item data. Contribute to the organization's ability to improve search and the customer experience with improved product item details.

Position Responsibilities
• Coordinate planning across multiple departments and key stakeholders to create a process to advance both quality and quantity of item data and item images.
• Develop and monitor reports on the progress of the company's item data in its product catalog.
• Use data and knowledge of business objectives to identify opportunities for improvement by vendor, brand, or functional area.
• Collaborate with key stakeholders to use analytics to demonstrate the impact of item data and image type on overall eCommerce results.
• Assist in identifying and understanding process bottlenecks and inconsistencies which negatively impact reaching objectives. Facilitate a process of continuous improvement and progress toward objectives.
• Direct and support consistent implementation of company initiatives and build peer support and strong internal company relationships with other key management personnel to fulfill objectives.
• Work with Sales, IT, Data Management, Category Management and other key stakeholders to provide input to item data quality and improvements to eCommerce platforms.
• Conduct industry and competitive research to understand trends, developments, innovations, and advances in the area of product data and digital shelf practices.
• Evaluate appropriate use of AI or other technologies to accelerate reaching strategic objectives.
• Propose innovative and creative solutions to reach objectives.
• Regularly publish updates to key stakeholders on progress and a roadmap for future efforts.
• Routinely audit existing systems and processes to ensure item data and image updates are flowing correctly through the system and being properly delivered to end users, both customers and internal users.
• Performs other duties as assigned.
• Complies with all policies and standards.

About Performance Food Group

Performance Food Group delivers more than 150,000 food and related products to customers across the United States, but that’s not all. They build lasting relationships with their customers, doing everything we can to ensure success.

Performance Food Group Careers

Join the dynamic team at Performance Food Group (PFG), one of the largest foodservice distributors in the nation, and propel your career to new heights in an industry-leading company. At PFG, we are committed to fostering an environment of diversity, innovation, and growth, offering unparalleled job opportunities across various sectors of the food distribution industry.

Work You’ll Do

Embark on a rewarding journey with Performance Food Group, where you can leverage your skills to drive significant change and efficiency in the foodservice sector. Our team at PFG is dedicated to excellence and leadership in delivering top-notch service and products to our customers.

Innovate and Lead

At PFG, innovation and leadership go hand in hand. Join our team to lead projects that transform the foodservice distribution landscape. With a focus on cutting-edge technology and sustainable practices, your work will directly contribute to shaping the future of food distribution.

Be Part of a Great Team

Performance Food Group is not just a company; it’s a community. Here, you will work alongside professionals who are leaders in their fields, committed to sharing their knowledge and experience. Our culture promotes teamwork, professional growth, and networking, all within a supportive and inclusive environment.

Career Development

We believe in nurturing the potential of our employees through targeted diversity training, leadership programs, and continuous professional development. Whether you are looking for an internship, entry-level position, or a managerial role, PFG offers a ladder to success, providing the tools and training necessary to grow your career.

Explore Job Opportunities

From logistics and supply chain management to sales and customer relations, the career paths at Performance Food Group are diverse and fulfilling. We are actively hiring and looking for individuals who are passionate, curious, and eager to drive innovation in the foodservice industry.

Internship Programs

Kickstart your career with a PFG internship. Gain hands-on experience, develop essential industry skills, and make invaluable networking connections. Our internships provide a robust foundation in the foodservice distribution industry, preparing you for full-time employment in your chosen field.

Benefits and Culture

At Performance Food Group, we understand that our employees are our greatest asset. That’s why we offer competitive benefits, including health care, retirement plans, and wellness programs, designed to meet the needs of our diverse team members. Our inclusive culture encourages collaboration and continuous learning, ensuring that every team member can achieve their personal and professional goals.

Stay Connected

Join the Performance Food Group team to stay ahead in your career. Explore open positions that match your skills and interests. We look for driven, creative, and solution-oriented team players. Start your journey with us today, and help us redefine the standards of foodservice distribution.

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Ready to take the next step in your career? Submit your resume, prepare for your interview, and join a company that values growth, leadership, and innovation. At Performance Food Group, your future looks promising.
Learn more about Performance Food Group
Size
23,000 employees
Market Cap
$9 billion
Industry
Net Income
-$174.5 million
Founded
1875
5 Year Trend
+24.9%
Revenue
$26.6 billion
NASDAQ

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