Gensler

Digital Experience Project Director

Gensler$150K — $190K *
Business Services
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • 15+ years of experience in digital project management
  • Strategic thinker with strong business acumen
  • Execution-focused leadership bridging vision and delivery
  • Deep client empathy with exceptional relationship-building skills
  • Adept at navigating ambiguity to drive clarity
  • Excellent communication and stakeholder management skills for engaging with senior leaders

Responsibilities

  • Act as a senior partner to major client stakeholders, building trust across teams
  • Shape account strategies with the Global Account Director to identify growth opportunities
  • Develop a deep understanding of client businesses to offer proactive guidance
  • Lead the digital experience design process from discovery to delivery
  • Ensure quality and strategic alignment across projects
  • Guide teams on digital experience best practices and methodologies
  • Oversee project delivery ensuring timelines and quality standards are met

Benefits

  • Multi-layered total compensation package including annual bonuses
  • Opportunities to work with a diverse range of clients and industries
  • Collaborative work environment fostering creativity and collective success
  • Access to innovative tools and methodologies for project delivery
Full Job Description

Your Role

As a Digital Experience Project Director, you will serve as a strategic partner to the Studio Director and Global Account Director, with primary responsibility for shepherding the end-to-end digital experience design process across ongoing engagements and flagship initiatives for key accounts. This role blends client leadership, strategic thinking, and hands-on delivery oversight, ensuring that digital experience work is aligned with client business objectives while maintaining excellence in execution.

What You Will Do

Client Leadership & Partnership

  • Act as a day-to-day senior partner to major client stakeholders, building trust and deepening relationships across business and functional teams
  • Partner closely with the Global Account Director to shape account strategy and identify growth opportunities within digital experience
  • Develop a deep understanding of the client’s business model, industry, and strategic priorities to provide proactive, informed guidance
  • Translate client needs into actionable scope

Digital Experience Design Leadership

  • Lead and orchestrate the digital experience design process, from discovery through delivery, across multiple engagements
  • Ensure consistency, quality, and strategic alignment across flagship projects and broader program work
  • Serve as a steward of digital experience best practices, guiding teams on methodology, tools, and outputs
  • Collaborate closely with design teams, consultant teams, and vendors to ensure integrated delivery

Project & Delivery Oversight

  • Alongside a design manager, oversee the delivery of projects of projects, ensuring timelines, scope, and quality standards are met
  • Partner with project management and technical leads to manage risks, dependencies, and resources
  • Provide hands-on guidance to design teams, ensuring work is both innovative and grounded in client objectives
  • Step in where needed to help structure workstreams, facilitate workshops, or drive key decisions

Your Qualifications

  • 15+ years of experience
  • Strategic thinker with strong business acumen
  • Execution-focused leader who can bridge vision and delivery
  • Deep client empathy and relationship-building skills
  • Ability to navigate ambiguity and drive clarity across teams
  • Excellent communication and stakeholder management skills, with comfort engaging senior client leaders

**The base salary range will be estimated between $150,000 to $190,000. Gensler’s total compensation package is multi-layered and includes a base salary, two annual bonuses paid in December and June. To learn more about our compensation philosophy and full benefits offerings, please visit    **

About Gensler

Gensler is a global architecture, design, and planning firm with 50 locations and more than 6,000 professionals networked across Asia, Europe, Australia, the Middle East, and the Americas. Founded in 1965, the firm serves more than 3,500 active clients in virtually every industry. Gensler designers strive to make the places people live, work, and play more inspiring, more resilient, and more impactful.
Learn more about Gensler
Size
6,000 employees
Industry
Founded
1965

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