Zoro.com

Digital Analytics Lead Analyst

Zoro.com$95K — $159K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in marketing analytics, data science, or related fields, preferably in eCommerce or digital marketing
  • Ability to independently manage complex analytical challenges and influence decisions
  • Strong proficiency in SQL and BI tools like Looker, Tableau, Power BI, or Google Data Studio
  • Hands-on experience with web analytics platforms like Google Analytics and Adobe Analytics
  • In-depth knowledge of marketing measurement, attribution models, and statistical techniques
  • Experience with marketing mix modeling (MMM) and multi-touch attribution (MTA)
  • Exceptional communication skills with a knack for simplifying complex data

Responsibilities

  • Drive high-impact marketing analytics initiatives from problem framing to insight delivery
  • Act as a strategic partner to marketing teams in affiliate marketing and campaign strategy
  • Conduct deep-dive analyses on customer behavior and marketing performance
  • Enhance targeting strategies for better marketing efficiency and customer lifetime value
  • Use measurement frameworks to assess marketing effectiveness across channels
  • Design and streamline end-to-end analytics workflows
  • Translate complex analytical findings into clear narratives for various audiences

Benefits

  • Medical, dental, vision, and life insurance with coverage beginning on day one
  • Maternity support, paid leave options, and adoption assistance programs
  • 6 free therapy sessions per year and access to a Wellhub portal for mental health support
  • At least 18 paid time off days and 6 company holidays annually
  • 6% automatic company contribution to 401K retirement savings plan
  • Tuition reimbursement and student loan refinancing support
  • Charitable gift matching program for eligible organizations
  • Employee discounts and access to local civic and cultural attractions
  • Perks include snacks, coffee bar, facility gym access, and city skyline views
Full Job Description
Job Summary:

The Lead Marketing Analytics role is a senior individual contributor responsible for driving high-impact analytics that inform customer strategy, marketing investment decisions, and business growth.

This role blends deep analytical execution with strategic influence. You will partner closely with marketing and business stakeholders to understand customer behavior, evaluate campaign performance, and shape data-driven strategies across channels. You will own complex analytical problem spaces end-to-end-developing methodologies, delivering insights, and influencing decisions-while helping elevate the overall analytics capability across the organization.

The ideal candidate is passionate about eCommerce and marketing analytics, thrives in ambiguity, and is highly skilled at translating complex data into clear, actionable insights.

Duties and Responsibilities:
  • Own and drive high-impact marketing analytics initiatives, from problem framing through insight delivery and business recommendation
  • Act as a strategic thought partner to marketing stakeholders across areas such as affiliate marketing, campaign strategy, and channel investment
  • Design and execute deep-dive analyses on customer behavior, marketing performance, and digital engagement
  • Evolve targeting and segmentation strategies to improve marketing efficiency and customer lifetime value
  • Utilize measurement frameworks, including attribution approaches (MTA/MMM), to evaluate marketing effectiveness across channels
  • Establish and improve end-to-end analytics workflows, including methodology design, prioritization, and stakeholder alignment
  • Translate complex analytical findings into clear, compelling narratives for both technical and non-technical audiences
  • Partner with data engineering and analytics teams to ensure data quality, accessibility, and scalable reporting solutions
  • Contribute to elevating team standards by sharing best practices, frameworks, and analytical approaches

Qualifications:
  • 5+ years of experience in marketing analytics, data science, or related fields, preferably in eCommerce, retail, or digital marketing
  • Proven ability to independently own complex analytical problems and influence business decisions
  • Strong expertise in SQL and BI tools (Looker, Tableau, Power BI, or Google Data Studio)
  • Hands-on experience with web analytics and data platforms (Google Analytics, Adobe Analytics, BigQuery, Redshift)
  • Deep understanding of marketing measurement, attribution models, and statistical techniques
  • Experience with marketing mix modeling (MMM) and/or multi-touch attribution (MTA)
  • Exceptional communication and storytelling skills, with the ability to simplify complex data into actionable insights
  • Experience mentoring or guiding other analysts is a plus, but not required
  • Master's degree in Statistics, Data Science, Marketing Analytics, or a related quantitative field preferred


Total Rewards

Zoro's total compensation plan includes our Zoro Incentive Plan (ZIP) that is designed to foster and reward our team members for strong performance. Total compensation will be highly competitive.

In addition to competitive compensation, Zoro offers comprehensive benefits and perks including:
  • Medical, dental, vision, and life insurance plans with coverage starting on day one of employment
  • Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents. We also support growing your family through access to adoption assistance program
  • 6 free sessions each year with a licensed therapist and Wellhub portal membership to support your mental and emotional wellbeing
  • At least 18 paid time off days annually for full-time employees and 6 company holidays per year
  • 6% company contribution to a 401K Retirement Savings Plan each pay period, no employee contribution required
  • Tuition reimbursement, student loan refinancing and access to financial counseling, education, and tools
  • Charitable Gift Program - match gift to an eligible educational, cultural, community health, and human service organizations
  • Employee discounts and admission to various civic and cultural institutions around Chicago
  • Zoro office perks including coffee bar, beer on tap, unlimited snacks, access to the onsite gym, and incredible city skyline views

For additional information and details regarding our benefits and our parent company, W. W. Grainger, please click on the link here.

The pay range provided is not a guarantee of compensation. The range listed reflects the expected base pay for this position at the time of posting, based on the role's job grade. Actual compensation may vary depending on factors such as location, relevant experience and individual qualifications.

Illinois

$95,500-$159,200 USD

About Zoro.com

Zoro.com is an online retailer that specializes in industrial supplies. The company was founded in 2011 and is headquartered in Chicago, Illinois. Zoro.com offers over 2 million products, including tools, safety equipment, and plumbing supplies. The company's mission is to provide customers with a wide selection of high-quality products at competitive prices. Zoro.com has won several awards for its customer service and has been featured in numerous publications.
Learn more about Zoro.com
Size
1,000 employees
Industry

Similar Jobs

More Jobs at Zoro.com

More Business Services Jobs

Find similar Digital Analytics Lead Analyst jobs: