TeleTech

DFIR Team Lead

TeleTech$112K — $257K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of experience with digital forensics or incident response
  • Proficient in analyzing Microsoft Windows and non-Windows systems such as Mac or Linux
  • Experience with DFIR tools (e.g., FTK, EnCase, Axiom)
  • Skilled in scripting with DFIR toolsets using Python or PowerShell
  • Capable of log analysis from various sources (firewall, network traffic, etc.)
  • Familiarity with common forensic artifacts and evidence correlation
  • Strong communication skills for reporting and client interactions

Responsibilities

  • Lead a team of incident response analysts in tackling major security incidents
  • Coordinate containment and resolution efforts for cybersecurity issues
  • Communicate status updates to stakeholders including cybersecurity and operational leaders
  • Develop and maintain critical documentation for incident response
  • Provide thought leadership for program improvements and initiatives
  • Mentor junior team members, fostering a culture of learning
  • Prepare detailed technical reports for incident findings

Benefits

  • Collaborative work environment prioritizing both remote and in-person engagement
  • Potential for ongoing professional development and skill enhancement
  • Involvement in innovative projects involving cutting-edge technology
  • Exposure to a range of cybersecurity and DFIR challenges
  • Opportunity for advancement within a well-respected firm
Full Job Description
DFIR Team Lead
The Opportunity:

Lead and inspire a team of skilled incident response analysts, fostering a culture of technical expertise, collaboration, and excellent client delivery. Serve as the team lead, leading incident response for major incidents and coordinating efforts to contain and resolve cybersecurity issues. Convey status updates to critical stakeholders, including Cybersecurity and Operation leaders, legal, and others, as required. Develop, maintain, and review critical documentation for all incidents. Provide thought leadership for program improvements and new initiatives. Guide junior team members, providing mentorship and fostering a culture of continuous learning and excellence in the Digital Forensics and Incident Response (DFIR) domain.

You Have:
  • 3+ years of experience with digital forensics or incident response
  • Experience with analyzing Microsoft Windows and non-Windows systems, including Mac or Linux, and using DFIR toolsets, including FTK, EnCase, XWF, and Axiom
  • Experience with scripted DFIR toolsets written in Python or PowerShell
  • Experience with analyzing logs, including firewall, network traffic, IIS, Antivirus, and DNS
  • Knowledge of common forensic artifacts analyzed during incidents to determine attack, vector, lateral movement, and data exfiltration
  • Ability to correlate events from multiple sources to create a timeline analysis
  • Ability to organize case notes and communicate verbally and in writing to clients
  • Ability to prepare detailed technical reports
  • Ability to work after standard business hours, including evenings and weekends, and take a rotation on call
  • HS diploma or GED


Nice If You Have:
  • Experience with forensically analyzing cloud data, including AWS, Azure, or GCP
  • Knowledge of mobile device platforms, including smartphones and tablets
  • Ability to prioritize work assignments without guidance
  • Bachelor's degree preferred; Master's degree a plus
  • DFIR or Cybersecurity Certification, including CCE, EnCE, CFCE, CISSP, CISM, GCIA, GCFE, GCFA, GREM, or GNFA Certification


Compensation

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $112,800.00 to $257,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.


About TeleTech

TeleTech is a business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982 by Kenneth D. Tuchman and provides customer experience, consulting, and technology services to clients in various industries, including healthcare, financial services, and telecommunications. TeleTech operates in over 20 countries and has over 50,000 employees. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about TeleTech
Size
56,000 employees
Industry

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