Workspace ONE is a digital workspace platform that enables the mobile, modern workforce. It securely delivers and manages any app on any device by integrating access control, application management, and multi-platform endpoint management. Our team operates the global SaaS service that provides these capabilities to thousands of customers, including some of the world’s largest corporations. This service is mission-critical to hospitals, banks, retail organizations, and many other businesses.

As a Manager in the UEM Cloud Services team, you’ll lead a talented group of engineers tackling complex technical challenges across security, network, high availability, cost control, and adoption of state-of-the-art technologies. You will empower your team to focus on engineering excellence, enabling them to build resilient, scalable services critical to our customers’ success.

What you'll do:

• Manage and support a team of site reliability engineers, focusing on technical guidance, mentoring, and career development.

• Participate in hands-on technical problem solving, design reviews, and architecture discussions to improve system reliability and deployment automation.

• Collaborate with engineering teams to design scalable solutions, troubleshoot issues, and reduce operational toil through automation.

• Drive improvements in CI/CD processes, configuration management, and cloud-native infrastructure reliability.

• Define, track, and deliver against team-level SLOs for automation, deployments, and service reliability.

• Foster a collaborative and learning-focused environment while encouraging engineering best practices and continuous improvement.

• Balance project priorities and timelines, ensuring technical initiatives are executed effectively and delivered on time.

What will you bring to Omnissa?

• At least 10 years of relevant experience, including a minimum of 3 years in technical leadership.

• 5+ years of experience working with customer-facing SaaS services.

• 5+ years of experience managing AWS (or similar) infrastructure at global scale.

• Strong development background in Python, Ruby, or a similar language.

• Experience maintaining infrastructure as code and configuration management (e.g., Terraform, Ansible, Chef).

• Experience managing teams and delivering software solutions from design through deployment.

• Proficiency in DevOps, Agile, and CI/CD processes.

• Excellent communication and leadership skills, with the ability to work collaboratively across cross-functional and geographically distributed teams.

Location: Atlanta, GA or Mountain View, CA

Location Type: Hybrid — This role requires working 3 days a week in our local Omnissa office, with flexibility to work remotely for the remaining days. You must reside within reasonable commuting distance of the office location.

Compensation: The typical base salary for this role is between$134,400.00- $280,00.00 per year and it may be eligible for participation in a corporate bonus program. Actual compensation offer may vary from posted hiring range based upon geographic location, work experience, education, skill level, or other relevant factors. In addition to competitive compensation, Omnissa offers a variety of benefits such as employee ownership, health insurance, 401k with matching contributions, disability insurance, paid-time off, growth opportunities, and more