Job Description

In the assigned Job Role of Technology Consultant 2, your Area Of Responsibility will be as below:
• Contribute to the requirements elicitation process by documenting assigned parts of business requirements, in line with guidance provided
• Facilitate software application design discussions, and document design decisions to guide the technical team towards building software solutions
• Participate in coding and integrate new features or updates into existing applications, with a focus on maintaining system stability
• Conduct code reviews, do changes to the codebase and maintain code repositories
• Implement test strategies, analyse results, and coordinate bug fixes to uphold the software quality standards
• Develop user training programs, documentation, and support frameworks to ensure a smooth transition to new software applications
• Actively participate in resolving production issues and recommend preventive strategies to enhance system reliability
• Maintain detailed records of code, testing techniques, and support activities to enrich the knowledge base and assist other similar projects

Your contribution to the team:
• A collaborative spirit and excellent communication skills.
• The ability to handle end to end SDLC phases from requirement gathering to implementation.
• A knack for translating complex requirements into actionable development tasks.
• A passion for design and hands-on coding experience
• A proactive approach to testing, troubleshooting, and refining our applications.
• The ability to work with cross-functional teams and do software integration.

Benefits

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:

• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off

Required Skill and Experience
• Hands-on experience in DevOps, Site Reliability Engineering (SRE), or Cloud Infrastructure roles.
• Deep AWS Expertise: Strong architectural and operational experience with Amazon Web Services, including compute, networking, security, and storage.
• AWS EMR Mastery: Proven, hands-on experience configuring, optimizing, and managing AWS Elastic MapReduce (EMR) for large-scale data processing.
• Kubernetes Authority: Extensive experience building, deploying, and maintaining Kubernetes clusters in production environments (e.g., EKS).
• Python Proficiency: Strong programming skills in Python for infrastructure automation, building internal tooling, and scripting.
• CI/CD: Proficiency in building and maintaining pipelines using Jenkins, GitLab CI, GitHub Actions, or similar tools.
• Observability: Experience with monitoring, logging, and alerting systems such as Datadog, Prometheus, Grafana, or the ELK stack.
• General DevOps & Tooling: Infrastructure as Code (IaC): Hands-on experience with tools like Terraform, CloudFormation, or Ansible.

Preferred Skill and Experience
• Highly articulate with strong communication skills.
• Ability to explain complex technical challenges clearly to both technical and non-technical stakeholders and collaborate seamlessly across diverse teams.
• Exceptional debugging and troubleshooting skills, with the ability to quickly isolate and resolve

Additional Required Qualifications
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• All applicants authorized to work in the United States are encouraged to apply.

Overview

The Infosys Retail, Consumer Goods, and Logistics unit stands as a globally respected partner of choice, dedicated to helping clients achieve their business goals through cutting-edge technology and seamless services. Our unit offers a dynamic forum where projects and teams can effectively learn, adopt, and excel in all technologies. We foster a vibrant community that leverages shared skills and experiences to deliver high-quality, value-enhanced solutions. Join us and become part of a team that drives innovation, operational efficiency, and sustainable growth in the retail, consumer goods, and logistics sector. Together, we can shape the future of these industries and achieve remarkable success.