Apple

Design Lead, Special Projects

Apple$130K — $180K *
Consumer Technology
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • 12+ years of experience in designing customer and employee experiences
  • Portfolio showcasing design thinking and problem-solving across user groups
  • Strong knowledge of AI/ML applications in retail
  • Exceptional storytelling skills for complex concepts
  • Proven cross-functional collaboration skills
  • Bachelor's degree in Design, UX, or related field or equivalent experience

Responsibilities

  • Lead design and development of innovative retail projects
  • Collaborate with teams to create compelling design visions
  • Explore emerging technologies to enhance in-store experiences
  • Craft seamless journeys for customers and store teams
  • Translate business strategies into tangible retail experiences

Benefits

  • Comprehensive medical and dental coverage
  • Retirement benefits
  • Discounted Apple products and free services
  • Educational expense reimbursement for career advancement
  • Eligibility for discretionary bonuses and stock programs
Full Job Description
As a Design Lead for Special Projects, you will be at the forefront of shaping the future of Apple Retail. Turn groundbreaking ideas into tangible realities, exploring new technologies-including the potential of Artificial Intelligence-to create exceptional experiences for our customers and teams.

Description

This is a unique opportunity to blend strategic thinking with deep empathy and impeccable design. Bring retail strategies to life through powerful storytelling, crafting seamless journeys that empower our store teams and deliver the experiences our customers love.

Minimum Qualifications

12+ years of experience in designing and delivering exceptional customer and employee experiences.

A portfolio demonstrating strong craft, design thinking, problem-solving, and clear examples of work catering to the needs of multiple user groups.

Strong understanding of the potential of Artificial Intelligence and Machine Learning in enhancing retail experiences and streamlining employee workflows.

Exceptional storytelling abilities: You can take complex concepts and translate them into clear, compelling narratives that resonate with customers, employees, and executive stakeholders alike.

Track record of cross-functional collaboration, working effectively with partners to drive innovative in-store experiences and tool development forward.

Bachelors degree in Design, UX or related field, or equivalent experience.

Preferred Qualifications

Experience implementing and/or designing with AI or ML.

Demonstrated ability to conceive, develop, and execute big ideas with meticulous attention to detail, ensuring every aspect of the experience is carefully considered and beautifully crafted - from the customer's perspective to the employee's toolkit.

A relentless focus on the customer, ensuring that all design decisions are guided by a deep understanding of their needs, desires, and aspirations. Equally important is your understanding of the challenges and needs of retail employees.

The ability to translate high-level retail strategies into tangible experiences that enhance the brand, drive customer engagement, and empower our employees to be their best.

A visionary mindset, with the ability to paint vivid and easily understood pictures of the future of Retail.

A strong design aesthetic, reflected in your understanding of Apple's brand values and commitment to design excellence.

About Apple

Apple is a corporation that designs, manufactures, and markets mobile communication and media devices, personal computers, portable digital music players, and sells a variety of related software, services, peripherals, networking solutions, and third-party digital content and applications. Apple provides many products and services, including iPhone; iPad; iPod; Mac; Apple TV; a portfolio of consumer and professional software applications; the iOS and OS X operating systems; iCloud; and accessories, service, and support offerings. It sells its products worldwide through its retail stores, online stores, direct sales force and third-party cellular network carriers, wholesalers, retailers, and value-added resellers to the consumer and also sells third-party iPhone, iPad, Mac and iPod compatible products, including application software and accessories through its online and retail stores. Introduced in 1984, the Macintosh was the first widely sold personal computer with a graphical user interface (GUI). That feature and others such as an improved floppy drive design and a low-cost hard drive that made data retrieval faster helped Apple cultivate a reputation for innovation. Apple was named as the most admired company in the United States in 2008 and in the world from 2008 to 2012 by the Fortune magazine. The company was founded by Steven Paul Jobs, Steve Wozniak, and Ronald Gerald Wayne on April 1, 1976, and is headquartered in Cupertino, California.

Apple Careers

Join Apple, a place where extraordinary people gather to do their best work. Our ever-expanding global team is at the forefront of innovation and leadership in the tech industry. At Apple, we're not just building products—we're crafting the kind of wonder that revolutionizes entire industries. It's the diversity of our people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Work You’ll Do Embark on a journey with Apple’s market-leading team to help some of the world’s most influential companies navigate their path to digital mastery with cutting-edge technology and services. Transform industries and touch lives with your unique ideas at Apple. Here, you’ll lead through a unique position at the intersection of technology, creativity, and robust industry expertise. Collaborate with a global team of professionals who are at the top of their game in technology and design. Apple isn’t just a company, it’s a community of innovators and passionate thinkers. Introducing the Apple Innovation and Leadership Initiative We are building a market-leading team to drive our efforts in delivering groundbreaking solutions and services. At Apple, job opportunities are abundant, offering you the chance to explore diverse roles from engineering to marketing, all designed to empower your career growth. Do Innovative Work Join the largest group of creative and technical experts in the world—professionals dedicated to redefining what’s possible through technology and innovation. Deliver targeted solutions through a depth and breadth of expertise that’s unmatched, driving forward our commitment to excellence and leadership in every project we undertake. Be Part of a Great Team Engage in a wide range of projects utilizing Apple’s technology and resources. Harness the unparalleled capabilities, global scale, and joint solution development that only Apple can offer. Future-Proof Your Career Advance your career with limitless opportunities at Apple. Go as far as your ambition takes you with unmatched training, development, and certification support. Explore Discover how Apple is leading the way in tech innovation: [With iOS] Businesses can streamline operations and enhance customer interactions... READ MORE Smart home technology integration that sets the standard for convenience and security... READ MORE The Apple Experience Our combined service capabilities, global scale, and joint solution development help clients overcome challenges and lead transformation in their industries. Clients worldwide look to Apple for new strategies and solutions that drive growth and innovation in the digital era. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Whether you’re seeking a professional role, an internship, or a leadership position, Apple offers a variety of employment opportunities. SEARCH APPLE JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. See what exciting and rewarding opportunities await at Apple, a company committed to diversity, innovation, and leadership. Explore job opportunities, employment benefits, and the culture of growth and innovation at Apple. Prepare your resume, hone your interview skills, and ready yourself for a career at one of the most prestigious companies in the world. Join us in pushing the boundaries of what is possible.
Learn more about Apple
Size
154,000 employees
Market Cap
$2,074.3 billion
Industry
Net Income
$63.9 billion
Founded
1976
5 Year Trend
+11.5%
Revenue
$294.1 billion
NASDAQ

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