City Of New York

Deputy Director

City Of New York • $125K — $150K *
New York, NY 10025In-Person
Enterprise Technology
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 6+ years overseeing computer operations in a large-scale environment, including 18 months in a managerial role
  • Bachelor's degree can substitute for 2 years of experience; undergraduate credits also accepted
  • Master's degree can substitute for 1 year of experience; graduate credits also accepted
  • Experience in application development management and quality assurance processes
  • Ability to manage a diverse team including analysts and designers

Responsibilities

  • Manage business analysts to gather requirements and design solutions with UX designers
  • Oversee quality assurance analysts to identify and rectify bugs and defects
  • Standardize UI designs and components for application projects
  • Effectively prioritize and manage project resources and timelines
  • Monitor and report on project status, triage issues, and manage action items
  • Collaborate with development teams for HRIS and FDNY My Portal applications

Benefits

  • Work within the City of New York's civil service system
  • Opportunity to influence technology use in a major metropolitan fire department
  • Team-oriented environment focusing on collaboration between analysts and developers
  • Engagement in critical public service technology initiatives
Full Job Description
Note: This position is open only to City of New York employees serving in the permanent civil service title of Computer Operations Manager.

The Fire Department, City of New York (FDNY), seeks a full-time Deputy Director in the Bureau of Enterprise Technology. Reporting directly to Director of Application Development, the selected candidate will be responsible for managing a team of business analysts, quality assurance engineers and UI/UX designers as well as application development projects. Duties and Responsibilities will include but are not limited to the following:
Manage Business Analysts to gather application development requirements and design solutions with the UX designers.
Manage Quality Assurance Analysts to support application development team by identifying bugs and defects to ensure quality of deliverables.
Standardize UI designs, components and user experience for app development projects.
Effectively manage project resources and prioritization to ensure projects are delivered within a reasonable timeline.
Regularly monitor and report on projects to triage issues, determine action items, decisions and manage.
Work with development team to build and support HRIS and FDNY My Portal application.

COMPUTER OPERATIONS MANAGER (S - 10074

1. Six (6) years of progressively responsible full-time paid experience supervising or administering computer operations involving a large-scale mainframe, network, or multi-tier computer environment at least 18 months of which shall have been in an administrative, managerial or executive capacity.

2. A baccalaureate degree from an accredited college or university may be substituted for a maximum of two (2) years of general experience described above. In the absence of a baccalaureate degree, undergraduate credits may be substituted for a maximum of two (2) years of general experience described above on the basis of 30 semester credits for six (6) months of experience.

3. A master's degree in Computer Science, Computer Engineering, Electrical Engineering, Business Administration, Public Administration or Management of Administration may be substituted for a maximum of one (1) year of general experience described above. In the absence of a master's degree, graduate credits in Computer Science, Computer Engineering, Electrical Engineering, Business Administration, Public Administration or Management of Administration may be substituted for a maximum of one (1) year of the general experience on the basis of 30 graduate semester credits for one (1) year of experience. However, undergraduate and/or graduate credits may not be substituted for the eighteen (18) months of experience in an administrative, managerial, or executive capacity.

Additional Information

About City Of New York

The City of New York is the most iconic and dynamic city on the planet. With a population of more than 8.4 million people, New York is not only the largest city in the United States — it is the academic, cultural, commercial, and financial capital of the world. City government is filled with opportunities for talented individuals seeking to improve their communities and make a meaningful difference in the lives of their fellow New Yorkers. Every day, the City’s more than 300,000 employees improve infrastructure, provide vital social services, build technology, protect health and safety, and so much more.

City of New York Careers

There has never been a better time to explore the diverse job opportunities at the City of New York—the hub of professional growth and innovation in the public sector.

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Join the City of New York’s dynamic team to contribute to the community and enhance the city’s services across a broad spectrum of disciplines. The City of New York offers a unique opportunity to engage in meaningful work that impacts the lives of millions while navigating through a career filled with learning and growth. Transform the metropolitan landscape and enrich the lives of its residents with the best minds in public administration, urban planning, and community services. The City of New York stands at the forefront of urban management and innovation. Lead with a unique position in public service, at the intersection of technology, community needs, and sustainable development. Work alongside a diverse team of professionals dedicated to improving city operations and enhancing the quality of urban life. Collaborate with the largest network of public service experts in the nation, fostering leadership, diversity training, and professional development.

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