Purpose:To provide clinical and administrative leadership within the clinical department and the Wilmington Health organization
Essential Duties/Responsibilities: - Maintains accountability for financial management of all clinical areas to include:
- Development of annual operating and capital budgets
- Monthly analysis of financial statements
- Development of action plan to ensure operation within established budgetary parameters
- Maintains responsibility for planning and decision making for all clinical areas to include:
- Space planning
- Budget planning
- Staffing planning
- Quality improvement planning
- Project planning
- Ensures efficiency of daily operations of all clinical areas.
- Ensures high quality of care to patients, service to physicians, and relationships within and between departments. Includes:
- Development of clinical pathways/guidelines/protocols
- Measurement and improvement of patient satisfaction
- Development of quality improvement efforts in collaboration with staff, providers and leadership team.
- Systems evaluation and design in collaboration with other managers
- Maintains patient confidentiality
- Develops patient education materials, triage protocols, and clinical guidelines in collaboration with physicians
- Uses computer system efficiently and accurately
- Provides patient/staff education
- Oversees staff and support services.
- Maintains effective communication and interacts appropriately, effectively, and professionally with all members of health care team
- Develops, plans and conducts regular staff and provider meetings, huddles and team activities to strengthen collaboration, improve patient outcomes, and foster a positive culture.
- Lead and participate in organizational initiatives and committees.
- Responsible for interviewing, hiring, coaching, performance evaluation, corrective action, and staff termination.
Other Duties:- Performs other duties and projects as assigned
QUALIFICATIONSRequired:
- Associate's Degree or Bachelor's Degree
- Minimum of two years clinical management experience.
ADA Physical Demands:Rarely (Less than .5 hrs/day) Occasionally (0.6 - 2.5 hrs/day) Frequently (2.6 - 5.5 hrs/day) Continuously (5.6 - 8.0 hrs/day)
Physical DemandRequired?FrequencyStanding
Continuously
Sitting
Frequently
Walking
Continuously
Kneeling/Crouching
Rarely
Lifting
Rarely
General- Customer Service
- Professionalism/Integrity/Responsibility
- Teamwork/Process Focus
- Dependability/Punctuality
- Interpersonal Relationships/Communication
- Judgment/Decision Making/Problem Solving
- Quality/Quantity
- Initiative
- Safety/Housekeeping
- Organizational Skills/Time Management
- Leadership
- Financial
- Management
