Introduction

This examination is being given to fill one vacancy with Healthcare Services and to establish an eligible list to fill future vacancies throughout San Joaquin County.

Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline.

Offers of employment are contingent upon passing a background check.

NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail.

TYPICAL DUTIES

• Performs professional level specialized and complex duties in the analysis, evaluation, design, programming, development, testing, implementation, documentation and maintenance of large and complex systems, networks, and programs across multiple platforms and technologies.
• Serves as resource and provides highly specialized support to maintaining existing systems; assesses, reviews and conducts research on system and network operational problems and functionality; advises client on alternative information technology solutions.
• Performs a variety of complex analytical duties in planning, developing, installing, implementing, integrating, testing and evaluating the department's local and wide area networks; evaluates network protocols, hardware and software to determine their applicability to department network needs; evaluates new applications to determine integration with current networks and systems; installs, configures and manages servers; develops and coordinates the installation and maintenance of computers, circuits, data communications equipment, printers and other peripheral equipment.
• Evaluates and tests system and network upgrades; installs or upgrades in-house or vendor software; troubleshoots and resolves complex hardware, software, network failure, compatibility and telecommunications problems; recommends and implements changes and improvements.
• Monitors network security and performance; identifies unauthorized access and potential security risks; implements and administers security strategies; measures volume and performance of network traffic; identifies utilization and performance issues; recommends improvements to security and network performance.
• Evaluates and tests new or enhanced programs; prepares specifications and justification for new and enhanced program modifications; coordinates with software vendors to ensure quality and completeness of final product; installs or upgrades software and hardware; troubleshoots hardware and software related problems; performs testing and documentation duties.
• Designs data and program structures using appropriate design tools; analyzes current systems; designs data structure and program interface; designs on-line screens, maps, reports, forms, menus, and input/output records; develops data flow diagrams and other systems documentation to create specifications.
• Develops optimum software configurations to achieve program functional goals; locates, reviews, re-formats and downloads existing system data; tests and de-bug programs; determines whether new program meets the client's business and technology requirements; recommends changes as needed.
• Assumes responsibility for developing, implementing and maintaining complex Internet and Intranet websites; recommends design and layouts; writes code; creates database connections; develops written technical procedures; documents website architecture; recommends hardware and software; implements interactive website components; provides Internet training for department staff.
• Performs database maintenance and administration duties; creates and maintains user accounts; implements updates; performs daily backup duties.
• Performs complex programming duties; determines method of integrating new programming code into existing programs to meet user needs; ensures data integrity and program structure and reliability are maintained.
• Performs technical writing duties in the development and production of system documentation, instructional and procedural manuals.
• Identifies training issues and coordinates training sessions for client users on assigned network or systems; develops training schedule; designs training manuals; conducts training sessions; evaluates training programs to determine effectiveness.
• As assigned, may exercise direct or technical and functional supervision over lower level staff; assists in selecting, training, motivating and evaluating assigned staff; provides or coordinates staff training; works with employees to correct deficiencies.
• Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of information technology.

MINIMUM QUALIFICATIONS

Note: Incumbents who, at the time that Classification Study #01-22 is adopted by the Board of Supervisors, occupy full-time Civil Service positions reclassified to this class by the study, shall be deemed to meet the requirements listed below.

EITHER PATTERN I

Experience: One year as a Department Information Systems Analyst II in San Joaquin County.

OR PATTERN II

Education: Graduation from an accredited four-year college or university with major course work in computer science, information systems, mathematics, business administration or a related field.

Experience: Two years of increasingly responsible professional analytical computer and related systems work in an information systems environment.

Substitution #1: Possession of an approved information systems technology certificate, or completion of an approved information systems training course may substitute for part or all of the required education. A list of approved certificates and/or courses shall be maintained within the Human Resources Department.

Substitution #2: Additional qualifying experience may substitute for the above-required education on a year-for-year basis to a maximum of two years.

KNOWLEDGE

Operations, services and activities of a comprehensive information systems program across multiple operating platforms; advanced principles and practices of computer science and information systems; methods and techniques of system and network analysis and design; advanced methods and techniques of system hardware and software troubleshooting and installation; principles and practices of structured programming; operational characteristics of multiple operating system and network environments and associated hardware, software, database and related components; methods and techniques of evaluating business operations to develop technology solutions; principles and procedures of quality assurance; methods and techniques of developing testing procedures; methods and techniques of designing, implementing and maintaining internet and intranet web sites; web page and computer graphic design principles; internet protocols; principles and practices of local and wide area network protocols, security and administration; methods and techniques of installing, configuring, maintaining and administering network servers, hardware and software; operational characteristics of database programs; principles and practices of database maintenance and administration; relational database design theories, techniques and tools; pertinent Federal, State and local codes, laws and regulations.

ABILITY

Provide advanced level support for system, network and program analysis, implementation and maintenance; detect, isolate and resolve complex information system problems; recommend, design, implement and install systems and programs; independently perform complex systems, network and applications programming and analysis duties; design, configure, install and test local and wide area network servers, hardware, software, routers and associated components; analyze procedures and data to develop logical solutions to complex systems problems; troubleshoot and analyze complex local and wide area network operating system or hardware and software problems; perform database maintenance and administration duties; learn and apply concepts and principles of highly complex database management; learn principles, practices, methods and techniques of serving as project manager on assigned information systems projects; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work.

PHYSICAL/MENTAL REQUIREMENTS

Mobility-Frequent use of data entry devices; frequent sitting, standing or walking for long periods; occasional pushing/pulling, bending, squatting and crawling; driving; Lifting-Frequently 5-30 pounds; occasionally 70 pounds or less; Vision-Constant use of good overall vision; frequent reading/close-up work; occasional color, depth and peripheral vision; Dexterity-Frequent repetitive motion; frequent writing; frequent grasping, holding, reaching; Hearing/Talking-Frequent talking/hearing in person and on the telephone; Emotional/Psychological-Frequent decision making and concentration; frequent public contact; occasional working alone, working nights and traveling; Environmental-Frequent exposure to noise.

BENEFITS

Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021.

Health Insurance: San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available.

Dental Insurance: The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee's expense.

Vision Insurance: The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee's expense.

For more detailed information on the County's benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits.

Life Insurance: The County provides eligible employees with life insurance coverage as follows:

1 but less than 3 years of continuous service: $1,000
3 but less than 5 years of continuous service: $3,000
5 but less than 10 years of continuous service: $5,000
10 years of continuous service or more: $10,000

Employee may purchase additional term life insurance at the group rate.

125 Flexible Benefits Plan: This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit).

Retirement Plan: Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees' Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees' Retirement Act of 1937 or from any governmental agency covered by the California Public Employees' Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance.

Deferred Compensation: The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $22,500 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $30,000.The Roth IRA (after tax) is also now available.

Vacation: Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years.

Holidays: Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals, use, and cashability of accrued time.

Sick Leave: 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive: An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year.

Bereavement Leave: 3 days of paid leave for the death of qualifying family member, 2 additional days of accrued leave for death of employee's spouse, domestic partner, parent or child.

Merit Salary Increase: New employees will receive the starting salary, which is the first step of the salary rang