The Opportunity:Scope of the positionResponsible for owning the sales 12 demand 12 operations translation process and establishing a structured Sales & Operations Planning (S&OP) capability. This role ensures alignment between sales forecasts, financial plans, and inventory execution.
Duties and Responsibilities:- Develop and maintain demand forecasts across product categories, regions, and channels
- Translate sales plans into SKU-level demand forecasts and operational requirements
- Lead monthly S&OP / demand review process across Sales, Finance, and Operations
- Analyze historical sales data, trends, and demand drivers to improve forecast accuracy
- Monitor forecast vs. actual performance and drive corrective actions
- Collaborate with sales, marketing, and finance to align demand plans with business objectives
- Coordinate with supply chain, procurement, and operations to ensure demand is executable
- Optimize inventory levels, service levels, and working capital performance
- Identify risks and opportunities related to demand variability and supply constraints
- Drive continuous improvement in demand planning processes, tools, and data quality
- Establish and track KPIs (forecast accuracy, bias, inventory turns, service levels)
Qualifications- 5+ years of experience in demand planning, supply chain, or sales planning
- Strong understanding of forecasting, inventory management, and supply chain processes
- Experience working cross-functionally with Sales, Finance, and Operations
- Experience with planning tools, ERP systems, and advanced Excel modelling
- Professional certifications preferred (e.g., CPIM, CSCP)
Key Skills- Analytical thinking and data-driven decision making
- Strong communication and stakeholder management skills
- Ability to influence cross-functional teams and drive alignment
- Problem solving and root cause analysis
- Process design and continuous improvement
- Advanced Excel and data analysis capabilities
Success Metrics (KPIs)- Forecast accuracy (MAPE / bias)
- Inventory levels and turns
- Service level / DIFOT
- Reduction in excess and obsolete inventory
- Alignment between sales forecast and operational plan
About us:The target salary range for this position is
$100,000 - $115,000 CAD per annum. The pay range for this position is a general guideline only. The salary will depend on internal pay equity and the candidate19s relevant skills, experience, qualifications, and job market data.
It19s not all about work. That19s why we support and recognize our team members with a range of benefits:
- RSL is an entrepreneurial company - we don19t micromanage
- Enjoy the hybrid work option designed to bring an excellent balance to your life.
- Embark on a continuous development journey. You have access to $3500 annually to invest in your professional growth.
- Vacation days
- Stay healthy with our rich benefits package
- Protect your future with our Pension plan
- Access a 24/7 Employee Assistance Program.
