Apple

Demand Generation Process Transformation Program Manager - WW Sales & Sales Finance

Apple$130K — $180K *
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of program management experience, preferably in Sales Finance or Revenue Operations
  • Proven experience in driving process transformation and organizational change
  • Strong ability to communicate and present to senior stakeholders
  • Excellent problem-solving and critical thinking skills
  • Experience with project management tools and methodologies including agile and waterfall
  • Advanced data analysis skills using tools like Excel, SQL, and Tableau
  • Established relationship-building capabilities among diverse teams

Responsibilities

  • Partner with cross-functional teams to design workflow and technical solutions
  • Lead initiatives from concept through launch, identifying bottlenecks and scalable solutions
  • Define high-impact goals and break them into actionable work streams
  • Drive workflow optimization through process, data, and technology solutions
  • Standardize processes and implement best practices to improve efficiency
  • Manage ambiguity and dynamically adjust plans as needed
  • Analyze data from enterprise applications to inform decision-making

Benefits

  • Dynamic work environment with opportunities for international collaboration
  • Possibility to leverage and explore AI systems in business processes
  • Exposure to high-level strategic decision-making
  • Involvement in projects with a global reach and impact
  • Creative problem-solving opportunities in a fast-paced setting
Full Job Description
Apple is looking for a dynamic, highly motivated Business Transformation Program Manager to join the WW Sales & Sales Finance team.

In this role, you will partner with numerous cross functional business and product teams to design workflow and technical solutions that support the sales and sales finance teams in driving Apple's multi-billion dollar demand generation strategy. You will lead initiatives from concept through launch, identifying bottlenecks and designing scalable solutions to solve them along the way. You will be responsible for defining high-impact goals, breaking them into actionable work streams, and driving successful delivery with measurable outcomes. To start, your scope will focus on transforming the business process of demand generation execution, from deal approval to term sheet creation to payment, as well as the associated contra-revenue accruals and forecast process. You will partner with worldwide and regional finance leads, operations, legal, and engineering to drive workflow optimization through process, data and technology solutions. You'll lean heavily on your creative problem solving, project management, and influence and execution skills to drive process standardization and best practice implementation with the goal of saving time, improving controls and enabling analytics and AI in this space.

8+ years of experience. Experience driving process transformation. Strong program management skills. Excellent communication and executive presence - confidence and experience briefing senior stakeholders. Highly self-motivated, with demonstrated critical thinking and creative problem solving skills. Ability to learn complex processes in a dynamic work environment on a steep learning curve. Comfortable with highly variable global hours, international travel and in-person collaboration with local teams. Ability to excel and execute in an environment without rigid roles and responsibilities or dedicated stakeholder bandwidth.

Experience & Subject-Matter Expertise 8+ years of experience experience in project and/or program management, preferably within Sales Finance or Revenue Operations functions. Proven track record of driving organizational change at scale, preferably global in nature. Deep experience with project management tools and approaches, including agile, waterfall, etc. Experience documenting current state processes, associated pain points, and using that to design and document future state processes. Proven ability to drive ruthless cross-functional prioritization by defining and measuring quantitative and qualitative ROI metrics. Proven ability to analyze data from enterprise applications, and understand how to leverage it for complex end-to-end transactional and reporting processes. Leadership & Execution Ability to define strategic goals and drive execution across multiple functions and work streams with minimal supervision or precedent. Mastery of project planning and resource management. Adept at breaking down complex problems into manageable initiatives. Comfortable managing ambiguity and dynamically adjusting plans. Communication & Interpersonal Skills Proven track record gaining senior leadership buy in. Outstanding ability to ensure broad stakeholder alignment and clarity at every stage in a project. Proven ability to gain alignment across multiple, strongly diverse perspectives at varying levels of the organization. Strong relationship-building skills across technical and non-technical team members. Technical Advanced skills in data analysis tools (Excel, SQL, Tableau, CODA, PowerBI) Experience working on enterprise systems and technology transformation projects Avid explorer of AI systems and applications to business process Ability to stand up local POCs to stress test requirements and pilot solutions

About Apple

Apple is a corporation that designs, manufactures, and markets mobile communication and media devices, personal computers, portable digital music players, and sells a variety of related software, services, peripherals, networking solutions, and third-party digital content and applications. Apple provides many products and services, including iPhone; iPad; iPod; Mac; Apple TV; a portfolio of consumer and professional software applications; the iOS and OS X operating systems; iCloud; and accessories, service, and support offerings. It sells its products worldwide through its retail stores, online stores, direct sales force and third-party cellular network carriers, wholesalers, retailers, and value-added resellers to the consumer and also sells third-party iPhone, iPad, Mac and iPod compatible products, including application software and accessories through its online and retail stores. Introduced in 1984, the Macintosh was the first widely sold personal computer with a graphical user interface (GUI). That feature and others such as an improved floppy drive design and a low-cost hard drive that made data retrieval faster helped Apple cultivate a reputation for innovation. Apple was named as the most admired company in the United States in 2008 and in the world from 2008 to 2012 by the Fortune magazine. The company was founded by Steven Paul Jobs, Steve Wozniak, and Ronald Gerald Wayne on April 1, 1976, and is headquartered in Cupertino, California.

Apple Careers

Join Apple, a place where extraordinary people gather to do their best work. Our ever-expanding global team is at the forefront of innovation and leadership in the tech industry. At Apple, we're not just building products—we're crafting the kind of wonder that revolutionizes entire industries. It's the diversity of our people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Work You’ll Do Embark on a journey with Apple’s market-leading team to help some of the world’s most influential companies navigate their path to digital mastery with cutting-edge technology and services. Transform industries and touch lives with your unique ideas at Apple. Here, you’ll lead through a unique position at the intersection of technology, creativity, and robust industry expertise. Collaborate with a global team of professionals who are at the top of their game in technology and design. Apple isn’t just a company, it’s a community of innovators and passionate thinkers. Introducing the Apple Innovation and Leadership Initiative We are building a market-leading team to drive our efforts in delivering groundbreaking solutions and services. At Apple, job opportunities are abundant, offering you the chance to explore diverse roles from engineering to marketing, all designed to empower your career growth. Do Innovative Work Join the largest group of creative and technical experts in the world—professionals dedicated to redefining what’s possible through technology and innovation. Deliver targeted solutions through a depth and breadth of expertise that’s unmatched, driving forward our commitment to excellence and leadership in every project we undertake. Be Part of a Great Team Engage in a wide range of projects utilizing Apple’s technology and resources. Harness the unparalleled capabilities, global scale, and joint solution development that only Apple can offer. Future-Proof Your Career Advance your career with limitless opportunities at Apple. Go as far as your ambition takes you with unmatched training, development, and certification support. Explore Discover how Apple is leading the way in tech innovation: [With iOS] Businesses can streamline operations and enhance customer interactions... READ MORE Smart home technology integration that sets the standard for convenience and security... READ MORE The Apple Experience Our combined service capabilities, global scale, and joint solution development help clients overcome challenges and lead transformation in their industries. Clients worldwide look to Apple for new strategies and solutions that drive growth and innovation in the digital era. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Whether you’re seeking a professional role, an internship, or a leadership position, Apple offers a variety of employment opportunities. SEARCH APPLE JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. See what exciting and rewarding opportunities await at Apple, a company committed to diversity, innovation, and leadership. Explore job opportunities, employment benefits, and the culture of growth and innovation at Apple. Prepare your resume, hone your interview skills, and ready yourself for a career at one of the most prestigious companies in the world. Join us in pushing the boundaries of what is possible.
Learn more about Apple
Size
154,000 employees
Market Cap
$2,074.3 billion
Industry
Net Income
$63.9 billion
Founded
1976
5 Year Trend
+11.5%
Revenue
$294.1 billion
NASDAQ

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