About the role
As an Onsite Delivery Manager, you will make an impact by driving client success through effective stakeholder management, delivery oversight, and workforce coordination. You will be a valued member of the delivery team and work closely with client stakeholders, onsite/offshore teams, and internal partners to ensure seamless service delivery and high customer satisfaction.
In this role, you will:

Act as the primary onsite lead managing Cognizant associates at the Santa Clara location
Build and maintain strong relationships with client stakeholders through regular checkpoints and communication
Understand customer requirements, priorities, and feedback to continuously improve service delivery
Collaborate with onsite and offshore teams to align delivery with client expectations
Partner with internal teams to plan and fulfill staffing requirements
Facilitate onboarding of Cognizant associates onto the client network and environment
Coordinate and support Statement of Work (SoW) creation and finalization with stakeholders

Work model
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role's business requirements, this is a hybrid position requiring 3 days a week in a client or Cognizant office in Santa Clara, CA, and 2 days working from home. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements.

What you need to have to be considered

Proven experience in project or delivery management within IT services
Strong communication and interpersonal skills, with the ability to engage diverse stakeholders
Hands-on expertise in at least one core technology domain
Solid understanding of current and emerging technology trends
Working knowledge of Generative AI tools and technologies
Experience in a client-facing role managing delivery and coordination

These will help you stand out

Experience managing global delivery models (onsite/offshore collaboration)
Background in resource planning and workforce management
Ability to influence stakeholders and drive cross-functional alignment
Experience with client onboarding processes and access management
Exposure to SoW creation and commercial coordination

Salary and Other Compensation:

Applicants will be accepted till 06/30/2026

Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship.

*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*

The annual salary for this position will be in the range of $100K - $115K depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan

We're excited to meet people who share our passion for delivering value and building strong client partnerships. Don't hesitate to apply-even if you don't meet every requirement. Your unique experience and perspective may be exactly what we're looking for.