Req ID: 369212

We are currently seeking a Delivery Manager, Applications - Remote to join our team in Plano, Texas (US-TX), United States (US).

Delivery Manager, Applications (Mid-Market Growth)

Experience: 8-12 years in applications delivery and sales/growth roles

This Delivery Manager plays a dual-impact role within the Applications organization, with a primary mandate to drive revenue growth across a portfolio of mature mid-market accounts. While accountable for end-to-end delivery quality, this role is fundamentally focused on hunting, expanding, and strengthening client relationships to unlock new opportunities and accelerate portfolio performance.

You will build deep understanding of NTT DATA's application services, articulate compelling value propositions, and partner with internal teams and third-party providers to identify, win, deliver, and expand work across your book of business.

Key Responsibilities (Sales, Growth & Delivery Leadership)

Drive Sales Growth & Pipeline Creation
• Hunt for net-new opportunities and whitespace within the mid-market segment through proactive outreach, partner channels, and internal lead sources.
• Build and manage a healthy pipeline, ensuring disciplined qualification, forecasting accuracy, and clear next steps from early pursuit through close.
• Lead account growth motions including land-and-expand, renewals, and expansion of existing services.
• Understand client strategies, decision processes, and business drivers to position NTT DATA solutions effectively.

Own and Grow a Mid-Market Book of Business
• Manage a portfolio of many small accounts, balancing growth targets, renewals, and delivery outcomes with strong prioritization and time management.
• Serve as the primary relationship owner, strengthening executive and stakeholder engagement to support long-term account health.
• Shape application services solutions and guide clients from discovery through proposal, negotiation, close, and delivery kickoff.

Lead Delivery Execution to Enable Growth
• Translate sold scope into actionable delivery plans (scope, timeline, resourcing, governance, risks, success metrics).
• Oversee delivery execution across projects and managed services, ensuring high-quality outcomes that reinforce client trust and create expansion opportunities.
• Monitor performance against SLAs/KPIs and drive corrective actions, continuous improvement, and client adoption.
• Manage delivery financials (effort/burn, budget alignment, margin awareness) and proactively surface risks to scope, schedule, or profitability.

Strengthen Operational Excellence & Partner Ecosystems
• Rapidly build expertise in NTT DATA's offerings, delivery methods, tools, and processes.
• Coordinate cross-functional teams and third-party partners to ensure seamless delivery and solution alignment.
• Identify opportunities to standardize repeatable delivery motions, improve quality, and enhance the client experience.

Qualifications & Skills (Required)
• 8+ years of experience across applications delivery and sales/growth roles, ideally within a mid-market portfolio.
• Proven ability to hunt, create pipeline, open new doors, and drive growth in mature or stagnant accounts.
• Demonstrated experience leading applications delivery (projects and managed services), including governance, risk/issue management, and measurable outcomes.
• Experience managing a portfolio of many small accounts with strong communication, prioritization, and reporting discipline.
• Strong applications and service solution knowledge with the ability to shape offerings into compelling, client-ready value propositions.
• Strong business and financial acumen, including forecasting, margin awareness, and opportunity assessment.
• Ability to build relationships with senior stakeholders and communicate effectively with both technical and non-technical audiences.
• Strong leadership, negotiation, presentation, analytical, and problem-solving skills.
• Ability to coordinate cross-functional teams and third-party partners to drive successful outcomes.

Pay Transparency: Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $140,550 - $175,375. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use [redacted].com and [redacted].nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

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