Join TCI as a Regional Operations Manager!💰 Base Annual Salary: $90,000-$95,000 + Performance Incentives🏥 Comprehensive Benefits | 🏖 Paid Time Off | 🚛 Family-Owned CompanyAre you a strategic operations leader with a passion for developing people, improving performance, and delivering exceptional customer service? As a
Regional Operations Manager at
TCI, you'll oversee multiple transportation operations, lead high-performing teams, and drive operational excellence across your assigned region. You'll play a critical role in strengthening customer relationships, improving profitability, and building a culture centered around
Dedication, Positiveness, Innovation, Ethics, and Accountability.
• What You'll Be Doing- Lead and develop Driver Managers, Dispatchers, Administrative teams, Drivers, and Dock personnel across multiple terminals.
- Own the operational and financial performance (P&L) of your assigned region.
- Drive key performance indicators including on-time delivery, scanning efficiency, customer satisfaction, and operational productivity.
- Build strong partnerships with customers through regular business reviews, dealership visits, and performance discussions.
- Identify operational challenges, develop action plans, and improve underperforming locations.
- Partner with Safety, Maintenance, HR, Recruiting, and Payroll to ensure operational excellence.
- Reduce operating costs through effective labor management, fuel optimization, and process improvements.
- Ensure compliance with DOT, FMCSA, company safety policies, and maintenance standards.
- Coach and mentor leadership teams through EOS L10 meetings, quarterly Rocks, and continuous development.
- Promote effective utilization of McLeod, Samsara, Tenstreet, customer portals, and other operational technologies.
- Recruit, hire, onboard, and develop top talent that aligns with TCI's Core Values.
- Travel throughout your assigned region (up to 50%) to support operations and customers.
📋 What You Bring- 5+ years of progressive leadership experience in transportation, logistics, or fleet operations.
- Proven experience managing multiple locations, departments, or operational teams.
- Strong financial acumen with P&L management and budget oversight experience.
- Knowledge of DOT, FMCSA, and transportation safety regulations.
- Demonstrated ability to improve operational performance through data-driven decision making.
- Excellent leadership, coaching, and team development skills.
- Strong customer relationship management and communication abilities.
- High proficiency with Microsoft Office 365 and transportation management systems.
- Ability to prioritize, solve problems, and thrive in a fast-paced environment.
- Willingness to travel up to 50% and respond to operational needs outside of normal business hours when necessary.
💼 Why TCI?- Competitive base salary plus performance incentives
- Comprehensive medical, dental, and vision benefits
- Paid Time Off and paid holidays
- Travel reimbursement
- Family-owned company with 45+ years of transportation excellence
- Career growth opportunities with a company that promotes from within
- Collaborative leadership team focused on innovation and continuous improvement
- A values-driven culture where Dedication, Positiveness, Innovation, Ethics, and Accountability guide everything we do
- The opportunity to make a meaningful impact on our employees, customers, and business every day
#INDAAHP
Department Transportation Role Regional Operations Manager Locations North Richland Hills, TX
