Dedicated Transportation - Regional Operations Manager [965]

TCI Transportation

• $95K *
Transportation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in leadership roles within transportation, logistics, or fleet operations.
  • Experience managing multiple locations or teams effectively.
  • Strong financial skills, particularly in P&L management and budgeting.
  • Familiarity with DOT and FMCSA regulations.
  • Ability to leverage data to enhance operational performance.
  • Proven leadership and coaching capabilities.
  • Excellent skills in customer relationship management and communication.

Responsibilities

  • Lead and develop diverse teams including management and operational staff across terminals.
  • Oversee financial performance (P&L) within your region.
  • Monitor and drive improvements in key operational metrics.
  • Establish and maintain strong customer relationships through regular reviews and visits.
  • Identify challenges and implement action plans for improvement.
  • Collaborate with various departments to enhance operational standards.
  • Optimize operating costs through strategic labor and process management.
  • Ensure all operations adhere to safety regulations and company standards.
  • Mentor leaders using defined methodologies for team development.
  • Utilize technology effectively within operations.
  • Recruit and develop talent aligned with company values.
  • Travel roughly 50% of the time to support operations.

Benefits

  • Competitive base salary with performance-based incentives.
  • Comprehensive medical, dental, and vision insurance.
  • Paid Time Off including holidays.
  • Travel reimbursements for operational support.
  • Established family-owned company with over 45 years in the industry.
  • Opportunities for career advancement, emphasizing internal promotion.
  • Supportive leadership focused on innovation and improvement.
  • A values-driven culture prioritizing Dedication, Positiveness, Innovation, Ethics, and Accountability.
  • Ability to create a significant impact within the company and community.
Full Job Description
• What You'll Be Doing
  • Lead and develop Driver Managers, Dispatchers, Administrative teams, Drivers, and Dock personnel across multiple terminals.
  • Own the operational and financial performance (P&L) of your assigned region.
  • Drive key performance indicators including on-time delivery, scanning efficiency, customer satisfaction, and operational productivity.
  • Build strong partnerships with customers through regular business reviews, dealership visits, and performance discussions.
  • Identify operational challenges, develop action plans, and improve underperforming locations.
  • Partner with Safety, Maintenance, HR, Recruiting, and Payroll to ensure operational excellence.
  • Reduce operating costs through effective labor management, fuel optimization, and process improvements.
  • Ensure compliance with DOT, FMCSA, company safety policies, and maintenance standards.
  • Coach and mentor leadership teams through EOS L10 meetings, quarterly Rocks, and continuous development.
  • Promote effective utilization of McLeod, Samsara, Tenstreet, customer portals, and other operational technologies.
  • Recruit, hire, onboard, and develop top talent that aligns with TCI's Core Values.
  • Travel throughout your assigned region (up to 50%) to support operations and customers.


📋 What You Bring
  • 5+ years of progressive leadership experience in transportation, logistics, or fleet operations.
  • Proven experience managing multiple locations, departments, or operational teams.
  • Strong financial acumen with P&L management and budget oversight experience.
  • Knowledge of DOT, FMCSA, and transportation safety regulations.
  • Demonstrated ability to improve operational performance through data-driven decision making.
  • Excellent leadership, coaching, and team development skills.
  • Strong customer relationship management and communication abilities.
  • High proficiency with Microsoft Office 365 and transportation management systems.
  • Ability to prioritize, solve problems, and thrive in a fast-paced environment.
  • Willingness to travel up to 50% and respond to operational needs outside of normal business hours when necessary.


💼 Why TCI?
  • Competitive base salary plus performance incentives
  • Comprehensive medical, dental, and vision benefits
  • Paid Time Off and paid holidays
  • Travel reimbursement
  • Family-owned company with 45+ years of transportation excellence
  • Career growth opportunities with a company that promotes from within
  • Collaborative leadership team focused on innovation and continuous improvement
  • A values-driven culture where Dedication, Positiveness, Innovation, Ethics, and Accountability guide everything we do
  • The opportunity to make a meaningful impact on our employees, customers, and business every day

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