Santander Consumer USA

Dealer Commercial Services Senior Relationship Manager - South Mid Atlantic

Santander Consumer USA$123K — $200K *
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Accounting, Business, Economics, Finance, or equivalent work experience.
  • 9+ years in Commercial Automotive Financial Services including Floorplan, Capital Loan and Real Estate Lending.
  • Proficiency in financial statement analysis, including balance sheets and income statements.
  • Demonstrated knowledge of Treasury Services and cross-sell banking products.
  • Expertise in complex contract negotiation and creation.
  • Strong analytical and problem-solving skills with the ability to translate data into actionable insights.
  • Self-motivated and sales-driven leader with a proven ability to drive pipeline growth.

Responsibilities

  • Prospect for new commercial business and maintain existing client relationships.
  • Provide high-quality customer service that meets or exceeds Santander's standards.
  • Represent the organization at civic and community functions to enhance the bank's image.
  • Assist in coordinating the companywide business development call program.
  • Pre-qualify clients for market segment opportunities.
  • Identify cross-sell opportunities with strategic partners and clients.
  • Document calls and report results to management as required.

Benefits

  • Competitive rewards package reflecting individual contributions and performance.
  • Comprehensive benefits designed to support employees and families.
  • Opportunities for professional development and growth.
  • Strong emphasis on work-life balance and employee well-being.
Full Job Description
Dealer Commercial Services Senior Relationship Manager - South Mid Atlantic

The Difference You Make:

Dealer Commercial Services (“DCS”) delivers integrated capital and banking solutions to automotive dealers nationwide, supporting dealer partners through a broad platform that includes floorplan financing, syndicated lending, commercial real estate solutions, treasury and merchant services, and other commercial banking capabilities. The DCS SeniorRelationship Manager is responsible for prospecting for new commercial business and maintaining a portfolio of existing clients to maintain and grow the relationship with Santander. 

Position Summary

 

  • Discusses customer needs, problems, or complaints, and arranges for meetings between customers or prospective customers and representatives of various company functional areas.

  • Provides consistent quality customer service to both internal and external customers that meets or exceeds Santander's standards.

  • Represents the organization in various civic and community functions to further enhance the bank's image and develop additional business opportunities.

  • Assists in the implementation and coordination of the companywide business development call program.

  • Pre-qualifies clients for market segment.

  • Works with strategic partners to identify cross sell opportunities with existing and new clients and prospects.

  • Assists in the development and implementation of a strategic plan for business development across market.

  • Calls on numerous local referral sources to generated business.

  • Solicits new business and manages ongoing relationships.

  • Focuses on improving brand awareness.

  • Documents calls and results and makes reports to management as required.

 

What You Bring:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Education:

  • Bachelor's Degree in Accounting, Business, Economics, Finance, or equivalent field; or equivalent work experience - Required.

 

Professional Experience

 

  • 9+ years in Commercial Automotive Financial Services including Floorplan, Capital Loan and Real Estate Lending - Required.

Skills

  • Proficiency in financial statement analysis, including balance sheet, income statement, and cash flow evaluation - Required.

  • Demonstrated knowledge of Treasury Services and bank cross-sell products, including interest rate swaps and related treasury management solutions. - Required.

  • Willingness and flexibility to travel by car and/or air within the assigned territory as needed - Required.

  • Proficiency in Microsoft office products including Excel, Powerpoint, Teams, Outlook and Word - Required.

  • Expertise in complex contract negotiation and contract creation - Required.

  • Strong analytical and problem-solving skills with the ability to translate data into actionable insights.

  • Ability to analyze emerging technologies, market trends, and competitive landscapes.

  • Strong organizational skills with high attention to detail and the ability to manage multiple priorities and logistics across stakeholders.

  • Self-motivated and sales-driven leader with a proven ability to drive pipeline growth and achieve targets.

  • Excellent interpersonal, verbal, and written communication skills, including strong presentation and public speaking abilities.

  • Strong relationship management and influencing skills, with the ability to motivate stakeholders and cross-functional teams.

  • Ability to work independently in a remote environment while maintaining high performance and accountability.

Certifications:

No Certifications listed for this job.

It Would Be Nice For You To Have:

Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.

Work Authorization & Sponsorship:
Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment.

What Else You Need To Know:

The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.

Base Pay Range:

Minimum:

$123,750.00 USD

Maximum:

$200,000.00 USD

 

We Value Your Impact:

Your contribution matters and it’s recognized.  You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers.  Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide (foleon.com) 

Risk Culture:

We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

 

Working Conditions:

Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.

Employer Rights:

This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.

What To Do Next:

If this sounds like a role you are interested in, then please apply.

About Santander Consumer USA

Santander Consumer USA Holdings Inc. is a consumer finance company that provides auto loans and leases to customers across the United States. The company was founded in 1997 and is headquartered in Dallas, Texas. Santander Consumer USA is a subsidiary of Banco Santander, a Spanish multinational commercial bank. The company offers financing for new and used vehicles through a network of dealerships and online channels. Santander Consumer USA also provides personal loans and credit cards to its customers. The company has been recognized for its customer service and has won several awards in the auto finance industry.
Learn more about Santander Consumer USA
Size
198,204 employees
Market Cap
$49.8 billion
Industry
Net Income
$910.9 million
Founded
1997
5 Year Trend
-3.4%
Revenue
$8.1 billion
NASDAQ

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