About the RoleAs a Data Scientist on the Platform team, you will drive a data-driven culture for OpenAI's API and B2B solutions. You'll define the metrics that matter for developer success and enterprise value, measure the impact of new models and features, and partner with PMs and engineers to improve model quality, reliability, latency, and cost. Your work will shape how thousands of products adopt agentic AI.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will- Embed with the Platform product team as a trusted partner, uncovering ways to improve developer experience, reliability, and usage growth
- Define north-star metrics across the developer funnel (activation, retention, growth), as well as latency/cost guardrails for new features and models
- Design and interpret A/B tests and controlled rollouts (e.g., new model versions, pricing/limits, new API features, new B2B products)
- Build source-of-truth dashboards and self-serve data tools for product, engineering, and go-to-market teams
- Translate product learnings into actionable feedback for Research (e.g., failure modes, eval gaps, model response quality)
You might thrive in this role if you have- 5+ years in a quantitative role in ambiguous, high-growth environments (platforms, APIs, or B2B products a plus)
- Depth in SQL and Python, with a track record proposing, designing, and running rigorous experiments
- Experience defining and operationalizing metrics from scratch (including reliability/latency/cost and safety)
- Strong cross-functional communication with PMs, engineers, and executives
- Strategic instincts beyond p-values-clear thinking about tradeoffs and business impact
You could be an especially great fit if you have- Background in developer platforms, observability, or usage-based pricing/quotas
- Experience connecting offline evals to online product impact
- Prior work in NLP/LLMs or agentic systems, or in enterprise analytics for B2B products
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
