Aircall

Data Engineer/Senior Data Engineer, Data and Science

Aircall β€’ $130K β€” $200K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science, Engineering, or related field.
  • 3+ years experience in data engineering focused on data pipeline and infrastructure.
  • Proficient in SQL and Python for efficient coding of data solutions.
  • Experience with data workflow tools like dbt and Airflow.
  • Understanding of distributed computing and cloud platforms such as AWS, GCP, or Azure.
  • Strong analytical skills for troubleshooting complex data issues.
  • Experience with AI-ready data semantic layers is preferred.

Responsibilities

  • Design, build, and maintain core data infrastructure for various data use cases.
  • Enhance data stack with monitoring to improve data quality and prevent incidents.
  • Implement data management best practices ensuring compliance and integrity.
  • Own and manage the company's core data pipeline for business needs.
  • Participate in code reviews to ensure quality and share knowledge.
  • Evaluate and integrate new technologies to enhance data infrastructure.
  • Define and manage evolving data models and manage SLAs for company metrics.
  • Collaborate with teams to support complex data processing and improve workflows.

Benefits

  • Competitive salary package and equity options.
  • 100% coverage of medical, dental, and vision insurance.
  • 401k plan with company matching.
  • Unlimited PTO for work-life balance.
  • Childcare and wellness reimbursements.
  • Generous parental leave policy.
  • Strong emphasis on diversity, equity, and inclusion in the workplace.
Full Job Description
About the role

The Data Engineering team at Aircall works on providing high-quality, reliable, and actionable data. As an AI-first data team, we are currently in a pivotal transition to build a robust semantic layer that will power our AI-first data platform, enabling analytics at speed and democratizing intelligent insights across the company. Some of the key problems we are currently solving include taking charge of data reliability, integrating new sources for raw data ingestion, and building sophisticated data models to power real-time dashboards and predictive analytics.

In this role, you will be instrumental in building new datasets for high-impact use cases such as churn prediction and feature adoption, while owning the end-to-end reliability and scalability of our data pipelines. You will work closely with Product and GTM business teams, sitting at the heart of a larger data organization alongside Data Science, Analytics, and Applied Scientists to bridge the gap between raw data and AI-driven decision-making.

Responsibilities

  • Design, build and maintain core data infrastructure pieces that allow Aircall to support our many data use cases.
  • Enhance the data stack, lineage monitoring and alerting to prevent incidents and improve data quality.
  • Implement best practices for data management, storage and security to ensure data integrity and compliance with regulations.
  • Own the core company data pipeline, responsible for converting business needs to efficient & reliable data pipelines.
  • Participate in code reviews to ensure code quality and share knowledge.
  • Lead efforts to evaluate and integrate new technologies and tools to enhance our data infrastructure.
  • Define and manage evolving data models and data schemas. Manage SLA for data sets that power our company metrics.
  • Collaborate with applied scientists, data scientists, analysts and other business stakeholders to drive efficiencies for their work, supporting complex data processing, storage and orchestration


A little more about you:

  • Bachelor's degree or higher in Computer Science, Engineering, or a related field.
  • 3+ years of experience in data engineering, with a strong focus on designing and building data pipelines and infrastructure.
  • Proficient in SQL and Python, with the ability to translate complexity into efficient code.
  • Experience with data workflow development and management tools (dbt, Airflow).
  • Solid understanding of distributed computing principles and experience with cloud-based data platforms such as AWS, GCP, or Azure.
  • Strong analytical and problem-solving skills, with the ability to effectively troubleshoot complex data issues.Excellent communication and collaboration skills, with the ability to work effectively in a cross-functional team environment.
  • Prior experience designing AI-ready data semantic layer is a major plus, specifically for enabling low-latency, high-fidelity analytics at scale.
  • Experience with data tooling, data governance, business intelligence and data privacy is a plus.


$130,000 - $200,000 a year

This is not including equity and other benefits. The actual salary offered will carefully consider a wide range of factors, including your skills, qualifications, and experience.

Why join us?

Key moment to join Aircall in terms of growth and opportunities

πŸ’† Our people matter, work-life balance is important at Aircall

Fast-learning environment, entrepreneurial and strong team spirit

45+ Nationalities: cosmopolite & multi-cultural mindset

Competitive salary package & benefits

🏨 Medical, dental, and vision insurance is 100% covered

401k plan with company matching!

Unlimited PTO - take the time you need to come to work feeling great!

Wellness, commuter, and childcare reimbursements

Generous parental leave policy

About Aircall

Aircall is a cloud-based phone system and call center software that helps businesses manage their customer support and sales calls. The company's software allows users to make and receive calls from anywhere in the world, using a computer or mobile device. Aircall's software also includes features such as call routing, call recording, and analytics, which help businesses improve their customer service and sales performance. The company was founded in 2014 and is headquartered in New York City.
Learn more about Aircall
Size
500 employees
Industry
Founded
2014

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