Google

Data Center Technician, Deployment and Support, Public Sector

Google$115K — $166K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent practical experience.
  • 4 years of experience with network protocols and troubleshooting operating systems and hardware.
  • Experience with assembly or repair of mechanical/electrical systems.
  • Ability to lift/move 50lbs and perform physical tasks over extended periods.
  • Active US Government Top Secret/Sensitive Compartmentalized Information (TS/SCI) clearance with Polygraph.

Responsibilities

  • Understand and support the deployment of new cloud capacity.
  • Install and configure hardware such as servers and networking equipment.
  • Perform maintenance tasks including part replacements and cable installations.
  • Utilize tools for inventory management and operating system troubleshooting.
  • Contribute to documentation for new platforms and support processes.

Benefits

  • Health, dental, and vision insurance.
  • 401(k) with company matching.
  • Paid time off and holidays.
  • Employee assistance program.
  • Flexible working hours and remote work options.
Full Job Description
info_outline
X Must be a US Citizen to meet customer and compliance requirements, including potential access to classified information.

Minimum qualifications:
  • Bachelor's degree or equivalent practical experience.
  • 4 years of experience with network protocols and diagnosing and troubleshooting operating systems, computer hardware and server hardware.
  • Experience with assembly of mechanical or electrical systems, or performing component-level repairs and troubleshooting on technical equipment.
  • Ability to lift/move 50lb (23kg) of equipment as required and ability to exert yourself physically over extended periods of time, including frequent bending, kneeling, climbing, pushing/pulling and lifting.
  • Active US Government Top Secret/Sensitive Compartmentalized Information (TS/SCI) security clearance with Polygraph.

Preferred qualifications:
  • Experience collaborating and partnering with teams.
  • Experience with networking protocols and performing component-level repairs on IT equipment.


About the job

As a Data Center Technician, you will be responsible for enabling a new and innovative service line within Google Cloud. This team will function as a product deployment and support, with a strong emphasis on customer experience. In this role, you will provide both remote and on-site support for the deployment of new cloud capacity and technologies. You will possess a strong customer focus and meticulous attention to detail. You will be responsible for upholding clearly defined Service Level Objectives (SLOs) and contributing to their enhancement through continuous improvement feedback. You will be involved in direct interaction with an upcoming program and will require navigating a high degree of ambiguity.

This role will require up to 33% travel as needed. You must have the ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $115000 - $166000 (USD) 15% bonus target bonus equity benefits

Learn more about benefits at Google .

Responsibilities
  • Understand and support capacity deployment, including build milestones and timelines.
  • Install and configure specialty hardware including servers, networking equipment, and cooling infrastructure.
  • Perform hardware maintenance, including part replacement and cable installation, following defined processes.
  • Utilize software tools for job functions, including inventory management and OS configuration/troubleshooting.
  • Contribute to the creation and enhancement of documentation for new platforms and support activities.


About Google

Google is a multinational technology company that specializes in Internet-related services and products. These include online advertising technologies, search engine, cloud computing, software, and hardware. Google was founded in 1998 by Larry Page and Sergey Brin while they were Ph.D. students at Stanford University. The company has grown tremendously since then and has become one of the most valuable companies in the world. Google's mission is to organize the world's information and make it universally accessible and useful.
Learn more about Google
Size
156,500 employees
Market Cap
$1,115.4 billion
Industry
Net Income
$40.2 billion
Founded
1998
5 Year Trend
+23.3%
Revenue
$182.5 billion
NASDAQ

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