Oracle Corporation

Data Center Technician 2

Oracle Corporation$56K — $112K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years in IT environment with hands-on experience
  • Strong knowledge of server, storage, and network hardware
  • Experience in structured cabling and network troubleshooting
  • Ability to manage inventory, including ordering and shipping
  • Strong verbal and written communication skills
  • Experience in taking on-call shifts and addressing emergencies
  • Familiarity with IT hardware concepts (RAID, SAN) and trunk infrastructure is a plus.

Responsibilities

  • Install and configure hardware in data center racks while ensuring minimal disruption
  • Maintain up-to-date asset inventory and log information in internal applications
  • Be available for on-call support and respond to critical incidents as needed
  • Complete training that aligns with corporate growth and technology needs
  • Act within assigned Service Level Agreements (SLAs) for ticket management
  • Document activities and maintain standard operating procedures (SOPs)
  • Manage cabling infrastructure including installation and troubleshooting.

Benefits

  • Medical, dental, and vision insurance
  • Life insurance and disability coverage
  • 401(k) plan with company match
  • Flexible paid time off and sick leave policies
  • Paid parental leave and adoption assistance
  • Employee Stock Purchase Plan and financial planning services
  • Voluntary benefits including insurance options for various needs.
Full Job Description
Job Description

Define, design, and implement network communications and solutions within a fast-paced, leading edge database/applications company.
  1. Oracle Cloud Infrastructure

    Schedule to cover 24/7 data center operations.

    What you'll be doing:
    • Hardware installation & configuration of enterprise servers and cabling infrastructure.
    • Hardware Break/Fix replacement of FRUs
    • Rack installation including putting racks in place, cabling, power up and handoff of servers to internal provisioning teams.
    • Troubleshooting and resolve Telco Connectivity issues
    • Troubleshoot & Replace Network Switch equipment
    • You will communicate within a ticketing environment that is used and supervised by multiple internal Oracle Cloud service owners and teams.
    • Documentation of activities and build/modify SOPs
    • Structured cabling, labeling, and troubleshooting of fiber/copper/telecom cables.
    • System power supplies and cabling install, fix and repair
    • You should be able to execute small projects on your own and work with your manager in planning and executing larger local projects.

    Requirements:
    • Knowledge of server/storage/network hardware.
    • Strong interest in learning new DC concepts.
    • Strong verbal and written communication skills
    • Shift schedule (4 days a week, 10-hour shifts). Includes weekends and holidays.
    • 3+ years working in an IT environment.
    • Experience solving problems on servers, networking devices and IT equipment.
    • Inventory management experience. Ordering, receiving, and shipping server parts.
    • Experience taking on-call shifts and ability to respond to critical events as needed.
    • Experience raising issues to Sr. onsite staff and management as needed.
    • IT Hardware Concepts knowledge (RAID, SAN, SCIS, Linux/Unix, GRUB)
    • Knowledge of trunk infrastructure is a plus

    Preferred Qualifications
    • 2-year or 4-year degree or 3+ Years of experience
    • 1 year+ experience in Structured Cabling Copper/Fiber, testing of cables, Cooling and Electrical systems concepts inside the data center


    Responsibilities

    1. Install, Remove, address technical issues in hardware in data centers racks without disturbing other hardware and critical infrastructure on site.
    2. Maintain asset inventory and update internal application as needed.
    3. Be accessible via cell phone and willing to work on onsite emergency as needed.
    4. Participate and complete training that aligns with corporate objectives to bridge skill gaps and learn new relevant technologies.
    5. Act within Service Level Agreements (SLA) on the tickets assigned to you in your space.


    Qualifications

    Disclaimer:

    Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

    Range and benefit information provided in this posting are specific to the stated locations only

    US: Hiring Range in USD from $27.07 to $54.13 per hour; from: $56,300 to $112,600 per annum. May be eligible for equity.

    Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
    Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

    Oracle US offers a comprehensive benefits package which includes the following:
    1. Medical, dental, and vision insurance, including expert medical opinion
    2. Short term disability and long term disability
    3. Life insurance and AD&D
    4. Supplemental life insurance (Employee/Spouse/Child)
    5. Health care and dependent care Flexible Spending Accounts
    6. Pre-tax commuter and parking benefits
    7. 401(k) Savings and Investment Plan with company match
    8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
    9. 11 paid holidays
    10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
    11. Paid parental leave
    12. Adoption assistance
    13. Employee Stock Purchase Plan
    14. Financial planning and group legal
    15. Voluntary benefits including auto, homeowner and pet insurance

    The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
    Career Level - IC2



About Oracle Corporation

Oracle Dyn Global Business Unit is a pioneer in managed DNS and a leader in cloud-based infrastructure that connects users with digital content and experiences across a global internet. Dyn's solution is powered by a global network that drives 40 billion traffic optimization decisions daily for more than 3,500 enterprise customers, including preeminent digital brands such as Netflix, Twitter, Linkedin and CNBC. Adding Dyn's best-in-class DNS and email services extend the Oracle cloud computing platform and provides enterprise customers with a one-stop shop for Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS). On January 31, 2017 Oracle completed the acquisition of Dyn, which now operates as an Oracle Infrastructure-as-a-Service (IaaS) global business unit (GBU).

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Join Oracle Corporation—Where Careers Grow

At Oracle, we believe in nurturing the potential of our employees. The growth of our company is driven by the individual successes of our team members. We invite you to bring your unique talents to Oracle, join our mission to drive technological innovation, and help shape the future of the digital world.

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Oracle Corporation: Leadership, Innovation, Opportunity.

Learn more about Oracle Corporation
Size
143,000 employees
Market Cap
$217.3 billion
Industry
Net Income
$12.8 billion
Founded
1977
5 Year Trend
+2.3%
Revenue
$39.6 billion
NASDAQ

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