Req ID: 389689
We are currently seeking a Data Center Senior Technician to join our team in Buffalo, New York (US-NY), United States (US).
NTT DATA, Inc. currently seeks a Data Center Technician to support our client's data center and IT closets in Buffalo, NY. This position is on-site Monday-Friday.
Position Requirements:- Management of work order queue
- Assigning technicians and scheduling shift activity
- Training and mentoring technicians
- Communicating with peer lead technician from other shifts for operational handoffs
- Day to day delivery of all move, add change (MAC) requests including hardware installs and network cabling
- Completing hardware break/fix tickets such as troubleshooting hardware and connectivity issues and replacement of hardware components
- Checking supplies in and out from inventory management system
- Keeping inventory current & accurate using DC Portal
- Maintaining work area in a safe and orderly manner. Tools and supplies are properly put away after every shift.
- Providing data center escorts as requested
- Performing QA checks on work orders
- Performing backup tape operations and amber light tours
- Be part of on call rotation and provide afterhours support when required
Basic Qualifications:
- Minimum 5 years of Data Center Operation
- Minimum 5 years of experience within a Data Center
- Minimum 5 year of experience performing Data Center-Tape Operations/Smart hands/Device reboots-Tape Operations/Smart hands/Device reboots
Preferences: - Ability to communicate (oral/written) effectively to exchange information with our client.
- Generate and communicate ideas to improve processes for the client
Required schedule availability for this position is Monday-Friday. The general coverage is 7 am to 5 pm EST and be on call for after hours support. The shift timings can be changed as per client requirements.
NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this role is $72,000-90,000. Actual compensation will depend on a number of factors, including the candidate's relevant experience, technical skills, and other qualifications.
This position may also be eligible for incentive compensation based on individual and/or company performance.
This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.
#INDICS
