NVIDIA's Data Center Diagnostic Software team is seeking a Customer facing Technical Program Manager to help our most advanced customers build the future of computing. In this role, you'll lead close engineering collaboration with key partners-including Cloud Service Providers (CSPs) and OEMs-to prioritize initiatives, resolve critical issues, and drive schedules for enabling next-generation AI server production in customer factories.
We are looking for a Program Manager that will guide engineering managers in the industry-best practices to support a fast-paced and rapidly scaling organization! You'll define and standardize planning, reporting, and execution methodologies to help the team meet high-reaching goals with transparency and efficiency.
What you'll be doing:- Lead technical program management for Data Center Diagnostics software, collaborating with key customers including Cloud Service Providers (CSPs) and OEMs.
- Drive cross-functional alignment by managing program requirements, scope, schedules, and deliverables across engineering teams, partners, and stakeholders.
- Define and track key performance indicators to support the scale-out of next-generation data center diagnostics.
- Perform risk assessments, implement mitigation strategies, manage change, and maintain proactive communication with stakeholders to ensure timely resolution of issues.
- Ensure customer-facing deliverables are tracked, prioritized, and delivered on schedule.
- Champion process improvements across Engineering, TPM, and Quality teams to enhance execution and efficiency.
- Serve as the primary point of contact for issues impacting key customer diagnostic deployments, driving urgent resolutions and communication with stakeholders
- Capture and articulate the "voice of the customer" (CSP/OEM feedback) to influence the long-term product roadmap and feature prioritization for the diagnostic software team.
What we need to see:- Bachelor's degree in Computer Science/Engineering, Electrical Engineering, or a related field, or equivalent experience.
- 12+ years of program management experience working with system software and hardware teams.
- Strong ability to build working relationships across multidisciplinary teams and global time zones.
- Experience managing technical programs across cross-functional teams, establishing processes, and coordinating release schedules.
- Outstanding communication, presentation, and interpersonal skills.
Ways To Stand Out From The Crowd:- Deep expertise in enterprise server technologies and components, including CPUs, FPGAs, memory, Infiniband and data center architecture.
- Demonstrable experience handling hardware lifecycle projects involving data center servers and distributed computing systems.
- Demonstrated success in delivering sophisticated, multi-functional products under tight deadlines.
- Consistent track record of driving process improvements, measuring operational efficiency, and mentoring others by sharing standard methodologies.
- Ability to lead and complete end-to-end programs in fast-paced, dynamic environments.
Your base salary will be determined based on your location, experience, and the pay of employees in similar positions. The base salary range is 200,000 USD - 322,000 USD for Level 5, and 240,000 USD - 379,500 USD for Level 6.
You will also be eligible for equity and benefits.
Applications for this job will be accepted at least until May 24, 2026.
This posting is for an existing vacancy.
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