Data Center Facilities Operations Lead

Gimlet Labs

$110K — $130K *
US-AnywhereRemote in San Francisco, CA
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in data center facilities operations or related fields
  • Strong understanding of MEP systems, liquid cooling operations, and critical facility monitoring
  • Proficient in creating operational documentation such as MOPs, SOPs, and incident procedures
  • Ability to manage vendor relationships and coordinate maintenance efforts
  • Experience with telemetry systems including BMS, DCIM, and performance monitoring
  • Strong communication skills for collaboration with technical and operational teams

Responsibilities

  • Develop operating standards and maintenance routines for Gimlet facilities
  • Translate engineering requirements for liquid-cooled systems into operational guidelines
  • Monitor facility-side telemetry and respond to critical alerts
  • Collaborate with partners to ensure readiness of facilities before equipment deployment
  • Create and maintain documentation for operational processes and incident responses
  • Oversee preventive maintenance and vendor repairs for data center infrastructure
  • Conduct root cause analysis for facility-related incidents and implement corrective actions

Benefits

  • Opportunity to shape the facilities operations model for data centers
  • Work in a cutting-edge environment focused on AI and high-density compute
  • Collaborate with experienced professionals across multiple disciplines
  • Access to advanced technologies and innovative infrastructure solutions
  • Career growth opportunities within a rapidly scaling organization
Full Job Description
About the role

Gimlet Labs is seeking a Data Center Facilities Operations Lead to own the critical facilities operating model for Gimlet data centers and high-density AI infrastructure deployments. In this role, you will make sure the facility-side systems that support Gimlet's compute capacity are ready, monitored, maintained, and operating inside the required envelope.

You will focus on the infrastructure that keeps liquid-cooled AI systems healthy: facility water loops, CDUs, supply and return temperatures, flow, pressure, water quality, leak detection, alarms, heat rejection, power and cooling coordination, BMS/DCIM telemetry, maintenance procedures, and vendor repair workflows.

This role is well-suited for a critical facilities operator who understands data center MEP systems, liquid cooling, operational monitoring, and the discipline required to keep high-density compute environments stable as Gimlet scales.

What success looks like

In the first 12-18 months, you will:
  • Build the facilities operations model for current and future Gimlet sites, including operating standards, escalation paths, maintenance routines, acceptance criteria, and facility readiness gates.
  • Translate OEM and engineering requirements for liquid-cooled platforms into practical site operating envelopes for temperature, flow, pressure, water quality, alarms, and heat rejection.
  • Own monitoring and response for facility-side telemetry, including supply and return water temperatures, delta-T, flow, pressure, leak detection, CDU status, cooling capacity margins, and BMS/DCIM alarms.
  • Partner with colocation providers, facility vendors, OEMs, Site Managers, Data Center Technicians, Deployment Leads, and TPMs to ensure facilities are ready before new compute capacity is deployed.
  • Create and maintain MOPs, SOPs, EOPs, maintenance windows, runbooks, inspection routines, and incident response procedures for critical facilities and liquid cooling operations.
  • Coordinate preventive maintenance, repairs, and vendor response for CDUs, facility water loops, filters, valves, pumps, sensors, leak detection systems, chillers, dry coolers, CRAHs, and related infrastructure.
  • Lead facility-side root cause analysis for thermal, leak, power, cooling, monitoring, and environmental events, then drive durable corrective actions.
  • Build reporting that shows facility health, risk, readiness, capacity margin, recurring issues, open repairs, and operational trends across Gimlet sites.


You may be a good fit if
  • You have experience in data center facilities operations, critical facilities engineering, MEP operations, commissioning, facilities maintenance, or high-density infrastructure operations.
  • You understand liquid cooling operations, facility water systems, CDUs, heat rejection, supply and return temperature management, flow, pressure, filtration, leak detection, and water quality controls.
  • You have operated or supported BMS, DCIM, EPMS, CDU monitoring, alarm response, trend analysis, and facilities telemetry in production environments.
  • You can write and run MOPs, SOPs, EOPs, maintenance plans, incident procedures, and vendor repair workflows with strong operational discipline.
  • You communicate clearly with site teams, network teams, deployment TPMs, engineering, colocation providers, OEMs, and facilities vendors.
  • You are comfortable working in active data center environments and supporting urgent facilities escalations when they arise.


Strong candidates may also have
  • Experience supporting GPU clusters, GB200/GB300-class platforms, NVL rack-scale systems, HPC environments, AI infrastructure, or other high-density liquid-cooled compute deployments.
  • Experience with data center commissioning, integrated systems testing, site acceptance testing, facility turnover, or deployment readiness reviews.
  • Familiarity with power distribution, UPS/generator coordination, chilled water systems, dry coolers, CRAH/CRAC systems, CDUs, rear-door heat exchangers, and liquid cooling safety practices.
  • Experience managing colocation provider obligations, service levels, maintenance windows, vendor escalations, and facilities contract deliverables.
  • A track record of improving facility reliability through monitoring, preventive maintenance, incident analysis, documentation, training, and operational controls.

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