American Electric Power

Cybersecurity Endpoint Engineering

American Electric Power$98K — $128K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Cybersecurity, IT, Computer Science, Engineering, or equivalent experience.
  • 4+ years in IT or 2+ years in security roles, including military/government work.
  • Experience administering secure web gateway and internet security technologies.
  • Strong understanding of HTTP/HTTPS, TLS/SSL management, and networking fundamentals.
  • Ability to troubleshoot complex infrastructure and application connectivity issues.

Responsibilities

  • Administer and optimize secure web gateway technologies.
  • Design and manage web access security policies and user access restrictions.
  • Monitor platform performance and troubleshoot connectivity issues.
  • Lead incident response and resolution for security events.
  • Collaborate with teams to improve web security controls and services.

Benefits

  • Opportunity for continuous improvement in web security services.
  • Collaboration with cross-functional cybersecurity teams.
  • Participation in major incident response activities.
  • Engagement in platform upgrades and lifecycle planning.
Full Job Description
Job Posting End Date
08-28-2026
Please note the job posting will close on the day before the posting end date.

Job Summary

Responsible for moderate-scale security assignments with limited direction from senior team members. Develops and maintains necessary documentation of security systems, projects, and/or processes to ensure unified understanding of system details. Performs and analyzes security controls assessments (internal and third party) through application security testing, penetration testing or other means to ensure controls effectiveness. Identifies and documents potential mitigations/remediations and creates reports of findings with identified risk response. Participates in the review, evaluation, and recommendation of emerging security technologies. More involved in advanced level implementation, support, and/or usage of technical solutions. Assists with problem solving, decision-making, and functional area knowledge.

Job Description

The Cybersecurity Technical Specialist - Proxy Engineer serves as the technical lead and subject matter expert for the organization's secure web gateway and web security services. This role is responsible for the design, administration, support, and continuous improvement of secure internet access technologies that protect enterprise users, applications, and data from web-based threats.

The position combines engineering and operational responsibilities, including platform administration, policy management, incident response, troubleshooting, service optimization, and security control implementation. The successful candidate will partner closely with cybersecurity, identity, cloud, networking, endpoint, and operations teams to deliver secure, reliable, and compliant web access services across the enterprise.

What you'll do:

Essential Job Functions & Tasks

Secure Web Gateway Administration

  • Administer, maintain, and optimize enterprise secure web gateway technologies and associated infrastructure.


  • Design, implement, and manage web access security policies, URL filtering controls, traffic inspection policies, and user access restrictions.


  • Monitor platform performance, availability, and capacity to ensure reliable service delivery.


  • Lead troubleshooting and resolution efforts for complex web access, proxy, authentication, and application connectivity issues.


  • Manage platform upgrades, enhancements, maintenance activities, and lifecycle planning.


Engineering and Continuous Improvement

  • Serve as the technical subject matter expert for web security platforms and related technologies.


  • Evaluate, recommend, and implement improvements that enhance security posture, operational efficiency, and user experience.


  • Design and implement integrations with identity, monitoring, threat detection, and data protection technologies.


  • Participate in architecture reviews and provide technical guidance regarding web security strategy and best practices.


  • Identify opportunities for automation, process improvement, and operational efficiency.


Security Operations and Incident Response

  • Investigate and resolve security incidents involving web traffic, malicious domains, phishing attempts, malware downloads, and unauthorized access attempts.


  • Support enterprise threat detection and response efforts through analysis of logs, alerts, and security events.


  • Participate in major incident response activities and provide technical leadership during service disruptions and cybersecurity events.


  • Perform root cause analysis and develop corrective actions to prevent recurring incidents.


  • Collaborate with security operations, infrastructure, and application teams during investigations and remediation efforts.


Platform Integrations

  • Support and maintain integrations with:


  • Enterprise identity and authentication platforms


  • Security information and event management (SIEM) solutions


  • Cloud access security broker (CASB) services


  • Data loss prevention (DLP) technologies


  • Endpoint detection and response tools


  • Security monitoring and threat intelligence platforms


Operational Support

  • Manage and resolve support requests related to web access, security policies, traffic inspection, authentication, and application connectivity.


  • Participate in an on-call rotation and provide after-hours support for critical service disruptions and cybersecurity incidents.


  • Develop and maintain operational procedures, runbooks, standards, and technical documentation.


  • Support change management, problem management, and service improvement initiatives.


  • Ensure service levels and operational objectives are consistently achieved.


Required Qualifications

  • Bachelor's degree in Cybersecurity, Information Technology, Computer Science, Engineering, or equivalent work experience.


  • Experience administering enterprise web security, secure web gateway, proxy, or internet security technologies.


  • Strong understanding of:


  • HTTP/HTTPS protocols


  • TLS/SSL and certificate management


  • Authentication and identity services


  • Networking fundamentals, including DNS, routing, and firewalls


  • Secure web access architectures


  • Experience troubleshooting complex infrastructure and application connectivity issues.


  • Experience analyzing security events, logs, and operational data.


  • Strong verbal and written communication skills.


  • Ability to lead technical troubleshooting efforts across multiple technology teams.


Preferred Qualifications

  • Experience supporting cloud-delivered web security platforms.


  • Experience with CASB, DLP, and Zero Trust technologies.


  • Experience integrating security tools with SIEM and monitoring platforms.


  • Knowledge of cloud security architectures and secure access service edge (SASE) concepts.


  • Scripting and automation experience using PowerShell, Python, or similar technologies.


  • Industry certifications related to cybersecurity, networking, cloud security, or security operations.


Success Factors

The successful candidate will:

  • Serve as the primary technical expert for secure web gateway services.


  • Demonstrate strong engineering and operational capabilities.


  • Drive continuous improvement of web security controls and services.


  • Effectively balance platform reliability, security requirements, and business needs.


  • Lead resolution of complex technical issues and major incidents.


  • Build strong partnerships across cybersecurity, cloud, networking, and infrastructure teams.


  • Maintain a proactive focus on risk reduction, operational excellence, and service resiliency.


What We're Looking For:

Education requirements are listed below:
  • Bachelor's degree OR Associates degree with 2 years relevant experience in system administration/help desk/security (cyber or physical) OR High School Diploma/GED with 4 years relevant experience in IT system administration/help desk/security (cyber or physical); OR graduation from an approved Cybersecurity Program; alternatively may have non-degree qualifications (such as hands-on demonstrated ability in a technical interview/assessment).


Work Experience requirement listed below:
  • 4 or more years of Information Technology related experience; OR 2 or more years of security related experience, which may include military/government work experience in addition to any experience identified above.


Compensation Data

Compensation Grade:

SP20-008

Compensation Range:

$98,993.00 - $128,688.00

The Physical Demand Level for this job is: S - Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

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About American Electric Power

American Electric Power generates, transmits, and distributes electricity, serving residential, commercial, and industrial customers nationwide. AEP serves millions of customers across 11 states. It operates in the generation, transmission, and distribution of electricity, providing power to residential, commercial, and industrial customers. AEP generates electricity using diverse sources, including coal, natural gas, nuclear, and renewable energy like wind and solar. The company maintains a vast transmission network that delivers electricity from power plants to local distribution systems, ensuring a stable and reliable power supply. AEP is actively involved in renewable energy initiatives, investing in wind farms and solar facilities to diversify its energy portfolio and reduce its environmental impact. Additionally, the company engages in community outreach, supporting education, environmental conservation, and various social initiatives.

American Electric Power Careers

Join the dynamic team at American Electric Power (AEP), one of the largest electric utilities in the United States, and ignite your career with a company known for its commitment to innovation and leadership in the energy sector.

Opportunities Await

At AEP, we offer a multitude of job opportunities that cater to a variety of skills and professional interests. Whether you're seeking an entry-level position or a more senior role, our diverse range of employment options ensures that there's a place for every ambitious individual in our team.

Grow and Innovate

Embark on a journey of growth and professional development with AEP. Our company is at the forefront of the energy industry’s transformation, integrating sustainable and innovative practices that not only lead the market but also contribute to a greener planet. Engage in work that challenges the status quo, pushing the boundaries of what is possible in the energy sector.

Culture and Benefits

AEP is dedicated to fostering a culture of diversity and inclusion, where every team member’s contribution is valued. We offer competitive benefits that support the health, well-being, and financial security of our employees and their families. From comprehensive health benefits to professional development programs and diversity training, AEP ensures that our team is equipped for both personal and professional success.

Internship Programs

Kickstart your career with an AEP internship. Our programs provide invaluable industry experience and networking opportunities that pave the way for future employment. Interns at AEP work on real projects, learn from seasoned professionals, and gain the hands-on experience necessary to succeed in the fast-paced world of energy.

Leadership and Development

Leadership at AEP means more than guiding teams – it involves inspiring change and driving innovation. With leadership development programs, employees are prepared to take on challenging roles that shape the future of the company and the industry. Our focus on leadership and continuous improvement creates an environment where ambitious professionals can thrive.

Join Our Team

Explore the career possibilities at American Electric Power today. Search open positions that match your skills and interests. We are constantly hiring new talent and look for passionate, curious, and solution-driven team players. Prepare your resume, ace the interview, and join a company where your career can flourish.

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Learn more about American Electric Power
Size
16,688 employees
Market Cap
$48.8 billion
Industry
Net Income
$2.2 billion
Founded
1906
5 Year Trend
+0.5%
Revenue
$14.9 billion
NASDAQ

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