PWC

Cyber Service Senior Manager

PWC$112K — $162K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years in cybersecurity with proven record in service delivery or implementation
  • Strong leadership experience with senior teams and stakeholders
  • Hands-on knowledge in cloud security, identity management, network security, and more
  • Ability to translate strategy into scalable operating models and governance structures
  • Experience in technology enablement and process standardization with a security focus
  • Strong communication skills for stakeholder engagement
  • Familiarity with cybersecurity governance frameworks; certifications like CISSP or CISM are a plus

Responsibilities

  • Lead the implementation of cyber strategies across multiple domains
  • Identify and utilize AI technologies to enhance cybersecurity solutions
  • Align service priorities and operating requirements across security functions
  • Coordinate with delivery leads and technical stakeholders for operational readiness
  • Drive automation and service optimization initiatives for efficiency
  • Translate strategic requirements into implementable cybersecurity processes
  • Monitor implementation progress and operational stability

Benefits

  • Commitment to an inclusive hybrid work environment
  • Opportunities for professional growth and development
  • Participation in variable incentive pay programs
  • Access to a comprehensive total rewards package
  • Support for capability uplift and knowledge transfer initiatives
Full Job Description
Line of Service
Advisory

Industry/Sector
Not Applicable

Specialism
Cybersecurity & Privacy

Management Level
Senior Manager

Job Description & Summary
As a cybersecurity generalist at PwC, you will focus on providing comprehensive security solutions and experience across various domains, maintaining the protection of client systems and data. You will apply a broad understanding of cybersecurity principles and practices to address diverse security challenges effectively.

The Opportunity:

As a Cyber Service Senior Manager , unlock your potential and embrace the chance to drive meaningful outcomes that'll elevate your career. Your role will include, but isn't limited to:

  • Lead the technical implementation of the cyber strategy across functional domains including network security, DLP, automation, cloud, identity and adjacent security capabilities
  • Identify and enable leading AI technologies to enhance cyber solutions through the optimization of existing solutions and the enablement of new ones
  • Align service priorities, roadmaps and operating requirements across security towers to enable a cohesive and operable managed service
  • Coordinate delivery leads and technical stakeholders across functions to support implementation, transition, stabilization and operational readiness of technologies
  • Drive enablement of automation, orchestration and service optimization initiatives to improve scalability, repeatability and operational efficiency
  • Translate strategic requirements into implementable service components, processes, controls and support models across cybersecurity layers
  • Ensure dependencies between network, cloud, DLP, automation, identity and monitoring functions are coordinated and operationally sustainable
  • Monitor implementation progress, operational issues, service adoption and improvement opportunities to support a stable and effective managed service
  • Establish governance, decision structures and service standards required to support consistent execution across all participating cyber functions
  • Promote a collaborative operating culture across towers, with clear accountability, role clarity and continuous improvement disciplines
  • Drive the definition and maintenance of playbooks, procedures and operating documentation aligned with the PwC managed services standard approach
  • Support capability uplift, onboarding and knowledge transfer to ensure teams can operate the service effectively across technology domains
  • Engage market teams, service stakeholders and client leaders to align expectations, validate service direction and support long-term adoption


What You'll Bring:

Your skills, knowledge, and experiences are what set you apart. Here's what we look for:

  • 10+ years of progressive experience in cybersecurity, with demonstrated success leading complex service delivery, transformation or implementation initiatives in enterprise environments
  • Strong leadership experience managing senior technologists, cross-functional teams and delivery stakeholders, with the ability to drive accountability, execution and continuous improvement
  • Hands-on knowledge across key cybersecurity domains such as cloud security, identity and access management, network security, DLP, automation, monitoring and service integration
  • Experience translating strategy into scalable operating models, service components, governance structures and operational processes that support managed service delivery
  • Proven ability to lead technology enablement, service operationalization and process standardization while balancing security, resiliency, compliance and business outcomes
  • Strong communication and stakeholder management skills, with experience engaging service owners, client leaders, governance bodies and executive sponsors
  • Experience with automation, orchestration and AI-enabled service improvement initiatives, including the ability to identify practical opportunities for scale and efficiency
  • Familiarity with cybersecurity governance, control frameworks and regulated delivery environments; relevant certifications such as CISSP, CISM, CRISC or equivalent are an asset
  • Outside of Quebec, fluency in French is an asset
  • Pwc Canada is committed to cultivating an inclusive, hybrid work environment. Exact expectations for your team can be discussed with your interviewer.


This newly created role reflects our commitment to growth and delivering distinctive value for our clients and stakeholders.

The salary range for this position is $112,400 - $162,400 . The posted salary range represents the expected hiring range for PwC locations in major city centres. Given our national recruiting approach, ranges may vary for positions in other locations. At PwC Canada, base salary is determined by your skills, experience, qualifications and work location. In addition to base salary, eligible employees may have opportunities to participate in variable incentive pay programs which are designed to reward individual and firm-wide achievements. We are committed to offering competitive compensation and adhere to all relevant pay transparency legislation. During the hiring process, our Talent Acquisition team will provide details about our comprehensive total rewards package.

Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Analytical Thinking, Azure Data Factory, Coaching and Feedback, Communication, Creativity, Cybersecurity, Cybersecurity Framework, Cybersecurity Policy, Cybersecurity Requirements, Cybersecurity Strategy, Embracing Change, Emotional Regulation, Empathy, Encryption Technologies, Inclusion, Influence, Intellectual Curiosity, Learning Agility, Managed Services, Optimism, Privacy Compliance {+ 16 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements
Not Specified

Available for Work Visa Sponsorship?
No

Government Clearance Required?
No

Job Posting End Date
May 14, 2026

About PWC

PwC is a multinational professional services network of firms headquartered in London, United Kingdom, operating as partnerships under the PwC brand. PwC ranks as the second-largest professional services network in the world and is considered one of the Big Four accounting firms, along with Deloitte, EY and KPMG. PwC firms operate in 157 countries, 742 locations, with 276,000 people. As of 2020, 26% of the workforce worked in the Americas, 26% in Asia, 32% in Western Europe, 5% in Middle East and Africa and 11% in Central and Eastern Europe and Central Asia.
Learn more about PWC
Size
284,000 employees
Industry
Founded
1998

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