TeleTech

Cyber Incident Response Business Development Senior Manager

TeleTech$142K — $266K *
Dover, NJ 07801In-Person
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in business development, sales, and incident response
  • Experience with strategic relationships across cyber insurance, brokers, and incident response vendors
  • Proficient in presenting to internal teams and clients through various channels
  • Ability to lead business development processes and manage key partner accounts
  • Strong coordination skills in a fast-paced environment across technical and market teams
  • Demonstrated success in identifying new growth opportunities and fostering partner relationships
  • Willingness to travel up to 50% including international
  • Bachelor's degree required

Responsibilities

  • Drive business development efforts for Booz Allen's Incident Response services.
  • Engage with key stakeholders across various teams to foster collaboration.
  • Establish and maintain strategic partnerships within the cyber response ecosystem.
  • Identify, develop, and close new growth opportunities in the Incident Response domain.
  • Support marketing initiatives, thought leadership, and operational logistics including travel.
  • Lead large projects aimed at meeting the company's long-term business goals.
  • Contribute innovative ideas to complex problems within the organization.

Benefits

  • Comprehensive health, life, and disability insurance
  • Financial and retirement benefits, including tuition assistance
  • Paid leave and work-life programs
  • Recognition awards for exceptional performance
  • Access to professional development opportunities
Full Job Description
Cyber Incident Response Business Development Senior Manager

The Opportunity:

Join a team to contribute to Booz Allen's growth efforts for its Incident Response business, applying business development, strategic sales expertise and knowledge of Incident Response, including the insurance, legal, brokerage, partners, retainers and vendor ecosystems. Join the world-class Business Development team that is focused on sustaining, expanding, and further strengthening one of the leading and fastest-growing Incident Response businesses globally. Own and drive the business development and sales process by engaging key stakeholders across capability and market teams, establishing and maintaining strategic partner relationships, as well as identifying, developing, and closing new growth opportunities. Contribute to the development of innovative principles and ideas, work on complex problems across matrixed teams, provide creative solutions, and act as a leader on large projects or programs to enable Booz Allen to meet its long-term goals and objectives. Support marketing, thought leadership, operations, events, and logistics, which requires both domestic and international travel.

You Have:

  • 5+ years of experience in business development, sales, and incident response, including strategy, building external relationships, and growing revenue

  • Experience developing and managing strategic relationships across cyber insurance carriers, brokers, breach counsel, incident response retainers, and cybersecurity service providers

  • Experience with presenting and communicating to internal teams, executives, and clients that may include  briefings, sales calls, and team-based discussions

  • Ability to own and drive the business development process and provide longer-term account management to strategic partner accounts

  • Ability to thrive in a team-based and fast-paced environment and coordinate with key stakeholders across technical capabilities and market and industry teams

  • Ability to lead business development initiatives in a fast-paced environment, work with senior leaders to foster positive partner relationships, identify new business opportunities with existing partners, and develop new intellectual capital and thought leadership

  • Ability to travel, including international, up to 50% of the time

  • Bachelor's degree

Nice If You Have:

  • Experience with strategy design, project management, and organizational design and change

  • Experience in developing and executing growth strategies that expand Booz Allen's Incident Response market presence and revenue

  • Experience in tracking and reporting pipeline performance, partner-generated opportunities, and revenue forecasts

  • Knowledge of the technical incident response engagement lifecycle including relevant methodologies tools, procedures and expected outcomes

  • Ability to influence go-to-market strategy across commercial, insurance, legal, and partner ecosystems

  • Ability to serve as a trusted advisor to senior leadership on market trends, competitive positioning, and growth opportunities

  • Ability to own revenue growth objectives across strategic partner channels and direct business development initiatives

  • Ability to display and leverage existing relationships with insurance carriers, insurance brokers, law firms, and other cybersecurity partners

  • Ability to communicate effectively through clear, professional verbal and written communication

  • Possession of excellent interpersonal skills, including comprehension, conflict resolution, teamwork, and relationship-building skills

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $142,900.00 to $266,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date.

Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.

  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.

  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.

  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

About TeleTech

TeleTech is a business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982 by Kenneth D. Tuchman and provides customer experience, consulting, and technology services to clients in various industries, including healthcare, financial services, and telecommunications. TeleTech operates in over 20 countries and has over 50,000 employees. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about TeleTech
Size
56,000 employees
Industry

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