Customs Compliance Mgr.

ArcelorMittal

$100K — $115K *
Manufacturing & Automotive
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Business Administration, Supply Chain, International Trade, or a related field.
  • Minimum 5 years of experience in Customs Compliance, preferably in an automotive or manufacturing environment.
  • Strong knowledge of U.S. Customs regulations and USMCA requirements.
  • Experience with MRP systems, specifically CMS management.
  • Solid understanding of global trade compliance processes.
  • Familiarity with duty refund processes and drawback programs.

Responsibilities

  • Define and lead the Customs Compliance strategy and governance across all facilities.
  • Establish department objectives and KPIs for compliance and improvement.
  • Identify and mitigate Customs compliance risks, escalating as necessary.
  • Develop and oversee Customs Compliance Programs to meet regulatory requirements.
  • Lead compliance audits and ensure corrective actions are implemented.
  • Manage Customs-related master data and ensure data integrity.
  • Prepare and manage the Customs department operating budget.

Benefits

  • Competitive extended benefits package that supports employee well-being and overall experience.
Full Job Description
Position: Customs Compliance Manager Location: Oxford County, Ontario

Vacancy: This posting is for an existing vacancy

As a Customs Compliance Manager, you'll provide enterprise-level leadership, governance, and strategic direction for AMTB's Customs Compliance Management across all facilities. This management role is accountable for designing, implementing, and sustaining a robust Customs compliance framework that ensures strict adherence to all applicable government rules and regulations while enabling operational efficiency and cost optimization.

Overall Responsibility:
Customs Compliance Manager sets the Customs compliance strategy, establishes objectives and performance metrics, manages risk, and leads cross-functional and site teams to consistent execution. The role builds and maintains senior-level relationships with Purchasing, Materials, Finance, Operations, and Government agencies, while promoting AMTB business protocols and global compliance standards across all countries where AMTB.

Accountabilities:

Strategic Leadership & Governance
• Define and lead the AMTB Customs Compliance strategy, governance model, and operating standards across all facilities. • Establish department objectives, KPIs, and reporting to ensure ongoing compliance, transparency, and continuous improvement. • Identify, assess, and mitigate Customs and trade compliance risks, escalating issues to executive leadership as required. • Serve as the enterprise subject matter authority for Customs and trade compliance matters.

Compliance Program Management
• Develop, implement, and oversee Customs Compliance Programs to ensure full conformity with all applicable government rules and regulations. • Lead internal and external Customs compliance audits, ensuring timely corrective actions and sustainable controls. • Oversee the solicitation, completion, validation, and distribution of all required USMCA documentation across facilities. • Direct the management and governance of Temporary Import Bonds (TIBs) and other special trade programs. • Ensure accurate interpretation and application of trade regulations, including COO determinations, HS classification, Incoterms, and valuation.

Systems, Data & Controls
• Provide management oversight for the accuracy, governance, and maintenance of all Customs related master data in CMS (MRP system), including COO, HS Codes, and Incoterms. • Establish standard work, internal controls, and review processes to ensure data integrity and audit readiness. • Partner with IT and functional leaders on system enhancements, controls, and reporting related to Customs compliance.

Financial & Budget Management
• Provide management direction regarding financial controls related to Customs activity, ensuring compliance with corporate financial policies and control procedures. • Oversee government duty requirements, including approvals, drawback, and refund programs. • Prepare, manage, and forecast the Customs department operating budget and long term cost reduction initiatives.

Cross Functional & External Leadership
• Build and maintain strategic partnerships with Government agencies, Purchasing, Materials Management, Logistics, Operations, and Finance. • Collaborate with plant leadership to standardize best practices and optimize materials management and logistics processes. • Represent AMTB with external auditors, regulators, and government authorities.

People Leadership & Capability Building
• Provide functional leadership, coaching, and direction to site Customs resources and cross functional teams. • Establish training programs and knowledge sharing to strengthen Customs compliance capability across the organization. • Lead by example, demonstrating credibility, integrity, accountability, and the ability to motivate teams toward strategic objectives.

Qualifications & Skills:
• Bachelor's Degree in Business Administration, Supply Chain, International Trade, or a related field.
• Minimum 5 years of experience in Customs Compliance, preferably in an automotive or manufacturing environment.
• Strong understanding of U.S. Customs regulations, USMCA requirements, Temporary Import Bonds (TIBs), HS Codes, Incoterms, and other compliance matters.
• Experience managing and maintaining MRP system (CMS).
• Knowledge of global trade compliance regulations and processes.
• Familiarity with government duty refund processes and drawback programs.
• Solid financial acumen, especially related to duty management and budgeting.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and customs management systems.

Compensation Package:
• Salary range: $100,000 - $115,000 annually
• Variable Bonus potential
• We provide a competitive extended benefits package that supports employee well-being and enhances the overall employee experience.

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