Customer Supply Chain Manager Job Responsibilities:
- Align with sales for winning new business-provide sales support on major deals
- Make the business "sticky" and capture higher margins
- Define and implement supply chain strategies for key accounts across Global plants and regions to improve performance on:
- Agility programs
- Cost Reduction
- GPPv improvement
- Inventory turns
- End to End Supply Chain Solutions to increase revenue
- Reduction of total landed cost-looking at the end-to-end supply chain
- Communicate frequently with key customers to help ensure satisfaction with the company and the products
- Solicits performance feedback both internally and externally and communicates information to Plant teams and Departments
- Acts as a customer advocate to drive prioritization of projects and responses to problems/issues supports account planning, supply chain issue escalation, strategy development and sales
- Works in a Global environment, with sales, business development, finance, account team and customer to understand the customer's needs and develop supply chain proposals to meet those needs and achieve company objectives
- Work with customer to:
- Improve terms with customer-controlled suppliers and execute to those terms
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- Improve the inventory turns
- Establish and maintain pre-paid inventory
- Insure liability approval for any VMI
- Implement inventory reduction strategies
- Ability to analyze, synthesize and evaluate complex issues of diverse scope.
- Exercises significant independent judgment within broadly defined policies and practices to determine best method for accomplishing work and achieving objectives.
Job Requirements: • Degree in Business, Supply Chain Management or related disciplines
• At least 6 years experience in manufacturing fields, with at least 2 years supervisory experience
• EMS experience preferred
• Ability to work effectively on cross-functional teams and work in a global team environment
• Capable of managing multiple detailed projects to a successful end, while working under tight time deadlines across various global time zones
• Strong customer contact, negotiation and problem resolution skills.
• Excellent communication and presentation skills.
