State Farm

Customer Service Representative - State Farm Agent Team Member

State Farm • $87K — $114K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of sales experience preferred
  • Strong interest in marketing based on customer needs
  • Excellent communication skills in writing and speaking
  • Highly people-oriented with strong interpersonal skills
  • Self-motivated and able to work independently
  • Detail-oriented with strong organizational skills
  • Ability to present effectively to potential clients
  • Must obtain Property and Casualty license

Responsibilities

  • Provide friendly and accurate customer service to clients
  • Educate customers on insurance options using a needs-based approach
  • Develop sales leads and schedule client appointments
  • Identify customer needs and market suitable products and services
  • Clarify billing issues and handle policy changes or claims

Benefits

  • Simple IRA retirement plan
  • Agency covers licensing costs
  • Flexible work schedule
  • Opportunities for professional advancement
  • Performance-based bonuses
  • Comprehensive health insurance coverage
  • Paid time off for vacations and personal days
  • Training and development programs
  • Company-sponsored social events
Full Job Description
Responsive recruiter

Benefits:
  • Simple IRA
  • Licensing paid by agency
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Bonus based on performance
  • Health insurance
  • Paid time off
  • Training & development
  • Company parties


Position Overview:

We are looking for a person with a passion for helping others that is outgoing, career-oriented professional to join our team. As a State Farm team member for the Art Holland Agency, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.

Responsibilities:
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Requirements:
  • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Self-motivated
  • Detail oriented
  • Ability to work in a team environment
  • Ability to make presentations to potential customers
  • Experience in marketing
  • Ability to effectively relate to a customer
  • Property and Casualty license (must be able to obtain)

How to Apply:
Please review our website below, and if you think our office is a good fit, and you are ready to embark on an exciting career in insurance sales, we want to hear from you!
www.artholland.net

Compensation: $42,000.00 - $55,000.00 per hour

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in San Jose, CA and help customers with their insurance and financial services needs, including:
  • Auto insurance
  • Home insurance
  • Life insurance
  • Retirement planning


State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

About State Farm

State Farm is a large group of insurance companies throughout the United States. State Farm participates in many online communities they want these to be places where people can share, discuss and discover great information and ideas. In keeping with the spirit of these communities they have a core set of guidelines for everyone to follow. These will make their State Farm online communities a place everyone can enjoy.

State Farm Careers

Joining State Farm means becoming part of a community of driven professionals dedicated to innovation and leadership in the insurance industry. As one of the leading insurance providers, State Farm offers unparalleled job opportunities and career growth prospects within a culture that values diversity and inclusion.

Work You’ll Do

At State Farm, your work will directly contribute to our mission of helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams. Our team is at the forefront of developing innovative solutions that meet the evolving needs of our customers.

Empower Your Professional Growth

State Farm is not just about insurance; it's about fostering a culture of continuous professional development and leadership. With a variety of career paths available, the potential for growth is limitless. Whether you're looking to advance in claims handling, underwriting, marketing, or customer service, State Farm provides the training and support needed to advance your career.

Innovate with Us

Our commitment to innovation is fundamental to our success. At State Farm, you will work alongside industry experts to develop solutions that not only meet current customer needs but also anticipate future trends in the insurance industry. Our collaborative environment encourages creativity and out-of-the-box thinking to drive innovation and efficiency.

Join Our Diverse Team

Diversity and inclusion are at the heart of our company culture. State Farm believes that a diverse workforce fosters better decision-making and more effective teams. We are committed to providing diversity training and networking opportunities that enhance the skills and potential of all team members.

Internship and Employment Opportunities

State Farm offers a range of internship and employment opportunities that provide hands-on experience in the insurance industry. Our internships are designed to give you a solid foundation in your chosen field, while full-time positions offer benefits and the chance to work as part of a dynamic team.

Benefits of Working at State Farm

Choosing a career at State Farm means enjoying a competitive package of benefits that support both your professional and personal life. From health and wellness programs to retirement plans, we ensure that our team members are well taken care of.

How to Apply

Ready to take the next step in your career? Explore the open positions on our State Farm Jobs page. Tailor your resume to highlight the skills and experiences that align with the position you are interested in. Prepare for your interview by researching common questions and practicing your responses. Our hiring process is designed to identify passionate, curious, and solution-driven team players who are ready to make a difference.

Stay Connected

Keep up to date with the latest at State Farm by following our Careers Blog. Here, you’ll find career tips, insider perspectives, and industry-leading insights that you can put to use today—all from the people who work here.

Job Alert Emails

Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at State Farm. Join State Farm today and be part of a company that values innovation, leadership, and a commitment to its employees.
Learn more about State Farm
Size
58,000 employees
Industry

Similar Jobs

More Jobs at State Farm

More Finance & Insurance Jobs

Find similar Customer Service Representative - State Farm Agent Team Member jobs: