Schneider Electric

Customer Project Specialist

Schneider Electric$86K — $129K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Mechanical, Electrical, or Industrial Engineering or equivalent experience.
  • Exceptional communication and interpersonal skills.
  • Ability to multitask and manage time effectively in a fast-paced environment.
  • Experience with standard business applications, including MS Office, MS Excel, and MS Access.
  • Proven track record in managing technical projects, specifically in equipment and engineering environments.

Responsibilities

  • Initiate and manage small to large customer project orders from start to finish.
  • Collaborate with Field Sales to validate project orders and serve as the lead contact for customers.
  • Validate and communicate project schedules to ensure customer expectations are met.
  • Monitor project execution, facilitating communication and exchange of technical requirements.
  • Lead project closeouts, ensuring all financial and operational tasks are completed effectively.
  • Differentiate and propose alternate products for added customer value.
  • Resolve customer issues proactively to maintain strong relationships.

Benefits

  • Comprehensive medical, dental, and vision insurance, plus life insurance.
  • Flexible work arrangements and paid family leave options.
  • 12 paid holidays and 15 days of paid time off per year.
  • Career development opportunities through performance discussions and learning platforms.
  • Community support initiatives including volunteer leave and foundations for youth education.
Full Job Description
This position is accountable for managing small - large customer project orders. This includes initiating, planning, executing, controlling and closing of customer projects. The individual in this position confirms customer requirements, which includes drawings, specifications, job site requirements, bill of material alignment with specifications & clarify exceptions. Manages complete job process from order preparation, through manufacturing release, product shipment, post shipment support and financial reconciliation utilizing a base knowledge of Schneider Electric products and their use.

What will you do:
  • Partners with Field Sales or higher level project management roles to review and validate the project's purchase order and bill of material, including both technical and commercial elements, becomes lead contact for customer for balance of project order.
  • Validates a project schedule and communicates with the customer to ensure expectations are being met. Direct engagement with the internal manufacturing facilities and third party vendors.
  • Monitor the execution of the customer's project order, verifying execution of the project through kick-off meetings, communication to all parties and exchange of technical requirements and project plan information.
  • Monitor the performance of the customer's project through its lifecycle. Key activities include task completion verification, project team monitoring, schedule reporting and issue resolution.
  • Lead the closeout of the customer's project to include financial reconciliation, verification of job site equipment arrival, installation, start-up, and training support completion through review of internal system information, contact with the customer, and coordination with support services such as field services, after-shipment support, and training functions.
  • Compares/differentiates/propose alternate products with additional customer value.
  • Solves problems with customer interaction that results in positive feedback and improved relationship.
  • Utilizes a base knowledge of Schneider Electric products and their use and demonstrates an understanding of the fundamental knowledge, processes and terminology needed for effective project management.


What will make you successful:
  • This position requires a 4-year engineering degree in ME/EE/IE, or equivalent experience. Industry experience a plus.
  • The ideal candidate will possess excellent communication and interpersonal skills, the ability to multi task, work in a fast paced environment and have time management skills.
  • Standard business application software experience to include MS Office, MS Excel and MS Access.
  • CAPM certification a plus.
  • Proven track record in managing technical projects, particularly in equipment and engineering environments
  • Strong technical knowledge with expertise in project planning, organization, and resource control
  • Demonstrated ability to create detailed project documentation and risk management strategies
  • Excellence in stakeholder management and cross-functional team coordination
  • Strong analytical and problem-solving capabilities with attention to quality standards

What's in it for you:
  • Opportunity to manage diverse projects and drive technical innovation
  • Dynamic environment with direct customer interaction and strategic impact
  • Professional growth through hands-on experience with various technical projects
  • Development of advanced project management and leadership capabilities
  • Chance to work with cross-functional teams and shape project outcomes


Let us learn about you! Apply today.

For this U.S. based position, the expected pay range is USD 86,400 - USD 129,600 per year. This pay range includes base pay and short-term incentives. The compensation range for this full-time position applies to candidates located within the United States. Our pay ranges are determined by reviewing roles of similar responsibility and level. Within the pay range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training.

Our Total Rewards package outlines all the benefits and support you'll enjoy as part of the Schneider Electric team:

Care for Yourself and Your Family. We ensure you feel secure with benefits that help you and your family thrive: medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks, flexible work arrangements, paid family leaves, well-being programs, 12 holidays per year, and 15 days of paid time off per year.

Invest and Plan Your Future. We help you plan and invest for the future with competitive pay and programs including base salary, incentives, company share ownership, and 401(k) with match.

Grow Your Skills and Career. We support development through performance discussions, global opportunities, the Schneider Career Hub, and learning platforms like Coursera.

Team Up in the Workplace. We encourage collaboration, recognition, sharing your voice, and an inclusive workplace.

Support Your Community. We make a difference through volunteer leave, programs with the Schneider Electric Foundation, youth education initiatives, and military leave benefits.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric - apply today!

€40 billion global revenue
+9% organic growth
150 000+ employees in 100+ countries

You must submit an online application to be considered for any position with us. This position will be posted until filled.

About Schneider Electric

Schneider Electric is a multinational corporation that specializes in energy management and automation solutions. The company was founded in 1836 and is headquartered in Rueil-Malmaison, France. Schneider Electric offers a wide range of products and services including electrical distribution, automation and control, and energy management. The company operates in over 100 countries and has a strong presence in the industrial and commercial sectors. Schneider Electric is committed to sustainability and has set ambitious targets to reduce its environmental impact. The company has received numerous awards for its sustainability efforts and is recognized as a leader in the industry.
Learn more about Schneider Electric
Size
166,025 employees
Industry
Founded
1836
NASDAQ

Similar Jobs

More Jobs at Schneider Electric

More Technical Services Jobs

Find similar Customer Project Specialist jobs: