Schneider Electric

Customer Project Specialist

Schneider Electric$86K — $129K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4-year engineering degree in Mechanical, Electrical, or Industrial Engineering, or equivalent experience
  • Excellent communication and interpersonal skills
  • Ability to multitask and work in a fast-paced environment
  • Proficient in standard business applications including MS Office, MS Excel, and MS Access
  • Proven experience in managing technical projects, especially in engineering contexts
  • Strong technical expertise in project planning and resource management
  • Detail-oriented with skills in creating project documentation and risk management strategies

Responsibilities

  • Partner with sales and project management to validate project purchase orders and bills of materials
  • Validate project schedules and ensure customer expectations are met
  • Monitor project execution, including kick-off meetings and technical exchanges
  • Oversee project performance and complete tasks within the lifecycle
  • Lead project closeout activities including financial reconciliation and equipment verification
  • Propose alternate products that enhance customer value
  • Engage directly with customers to solve problems and improve relationships

Benefits

  • Manage diverse and innovative projects
  • Engage in a dynamic environment with significant customer interaction
  • Gain professional experience in various technical projects
  • Develop advanced project management and leadership skills
  • Collaborate with cross-functional teams to influence project outcomes
Full Job Description
This position is accountable for managing small - large customer project orders. This includes initiating, planning, executing, controlling and closing of customer projects. The individual in this position confirms customer requirements, which includes drawings, specifications, job site requirements, bill of material alignment with specifications & clarify exceptions. Manages complete job process from order preparation, through manufacturing release, product shipment, post shipment support and financial reconciliation utilizing a base knowledge of Schneider Electric products and their use.

What will you do:
  • Partners with Field Sales or higher level project management roles to review and validate the project's purchase order and bill of material, including both technical and commercial elements, becomes lead contact for customer for balance of project order.
  • Validates a project schedule and communicates with the customer to ensure expectations are being met. Direct engagement with the internal manufacturing facilities and third party vendors.
  • Monitor the execution of the customer's project order, verifying execution of the project through kick-off meetings, communication to all parties and exchange of technical requirements and project plan information.
  • Monitor the performance of the customer's project through its lifecycle. Key activities include task completion verification, project team monitoring, schedule reporting and issue resolution.
  • Lead the closeout of the customer's project to include financial reconciliation, verification of job site equipment arrival, installation, start-up, and training support completion through review of internal system information, contact with the customer, and coordination with support services such as field services, after-shipment support, and training functions.
  • Compares/differentiates/propose alternate products with additional customer value.
  • Solves problems with customer interaction that results in positive feedback and improved relationship.
  • Utilizes a base knowledge of Schneider Electric products and their use and demonstrates an understanding of the fundamental knowledge, processes and terminology needed for effective project management.


What will make you successful:
  • This position requires a 4-year engineering degree in ME/EE/IE, or equivalent experience. Industry experience a plus.
  • The ideal candidate will possess excellent communication and interpersonal skills, the ability to multi task, work in a fast paced environment and have time management skills.
  • Standard business application software experience to include MS Office, MS Excel and MS Access.
  • CAPM certification a plus.
  • Proven track record in managing technical projects, particularly in equipment and engineering environments
  • Strong technical knowledge with expertise in project planning, organization, and resource control
  • Demonstrated ability to create detailed project documentation and risk management strategies
  • Excellence in stakeholder management and cross-functional team coordination
  • Strong analytical and problem-solving capabilities with attention to quality standards

What's in it for you:
  • Opportunity to manage diverse projects and drive technical innovation
  • Dynamic environment with direct customer interaction and strategic impact
  • Professional growth through hands-on experience with various technical projects
  • Development of advanced project management and leadership capabilities
  • Chance to work with cross-functional teams and shape project outcomes


Let us learn about you! Apply today.

About Schneider Electric

Schneider Electric is a multinational corporation that specializes in energy management and automation solutions. The company was founded in 1836 and is headquartered in Rueil-Malmaison, France. Schneider Electric offers a wide range of products and services including electrical distribution, automation and control, and energy management. The company operates in over 100 countries and has a strong presence in the industrial and commercial sectors. Schneider Electric is committed to sustainability and has set ambitious targets to reduce its environmental impact. The company has received numerous awards for its sustainability efforts and is recognized as a leader in the industry.
Learn more about Schneider Electric
Size
166,025 employees
Industry
Founded
1836
NASDAQ

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