Google

Customer Engineer, Platform, Startups, Google Cloud

Google$127K — $185K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent practical experience.
  • 6 years of experience with cloud native architecture in a customer-facing or support role.
  • Experience with cloud engineering, virtualization, or containerization platforms.
  • Ability to engage with technical stakeholders or executive leaders effectively.
  • Proficient in programming, debugging, systems design, and conducting customer workshops.

Responsibilities

  • Develop and own the technical account plan and strategy for customer engagements.
  • Use a blend of sales and programming knowledge to demonstrate the capabilities of Google Cloud.
  • Architect solutions across multiple product areas, driving technical wins for customers.
  • Oversee the post-sales transition to implementation, ensuring alignment with the delivery plan.
  • Monitor progress on delivery plans, aiding cross-functional teams during implementation phases.

Benefits

  • Comprehensive health, dental, and vision coverage.
  • 401(k) retirement savings plan with company match.
  • Generous parental leave and family support programs.
  • Annual performance bonuses and equity awards.
  • Access to ongoing professional development and training programs.
Full Job Description
Minimum qualifications:
  • Bachelor's degree or equivalent practical experience.
  • 6 years of experience with cloud native architecture in a customer-facing or support role.
  • Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
  • Experience engaging with, or presenting to, technical stakeholders or executive leaders.
  • Experience in programming languages, debugging, systems design, prototyping, demos, or customer workshops.

Preferred qualifications:
  • Experience selling technical solutions in one or more of the following: Infrastructure Modernization, Application Modernization, Data Management, Data Analytics, Cloud AI, Networking, Migrations, Security.
  • Experience building long-term technical strategies to uncover new workloads with customers.
  • Experience migrating applications and services to cloud platforms.
  • Experience with security concepts (e.g., encryption, identity management, access control, attack vectors, penetration testing).
  • Experience driving the entire business cycle (e.g., defining the delivery and consumption plan and transitioning it for execution).


About the job

As a Platform Customer Engineer (CE), you will serve as the customer's primary technical partner and trusted advisor, engaging in technical-led conversations to understand their business challenges. You will troubleshoot technical questions and roadblocks, engage in proofs of concepts and demos, and use your expertise to architect cross-pillar cloud solutions that solve these business challenges. You will drive the technical win and define the delivery and consumption plans. You will use your strategic acumen and presentation skills to engage with technical and business leaders, and persuasively present practical and useful solutions on Google Cloud. You will focus on identifying, pursuing, and winning new business workloads and driving penetration within existing ones.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $127000 - $185000 (USD) 42.86% bonus target bonus equity benefits

Learn more about benefits at Google .

Responsibilities
  • Develop and own the technical account plan and strategy, participating in planning and supporting specific sales motions.
  • Combine sales, programming, and solutions architecture knowledge to prove the value of Google Cloud Platform across the portfolio through complex demos, pilots, and in-depth workshops.
  • Architect cross-pillar solutions, drive technical wins, and define initial delivery plans for customers; continue to lead the technical engagement in the solution phase.
  • Facilitate the post-sales transition by supporting pricing activities and transitioning the final delivery plan to implementation teams.
  • Maintain awareness of progress against the delivery plan, providing support to cross-functional teams during ramp, delivery, migration, or implementation phases.


About Google

Google is a multinational technology company that specializes in Internet-related services and products. These include online advertising technologies, search engine, cloud computing, software, and hardware. Google was founded in 1998 by Larry Page and Sergey Brin while they were Ph.D. students at Stanford University. The company has grown tremendously since then and has become one of the most valuable companies in the world. Google's mission is to organize the world's information and make it universally accessible and useful.
Learn more about Google
Size
156,500 employees
Market Cap
$1,115.4 billion
Industry
Net Income
$40.2 billion
Founded
1998
5 Year Trend
+23.3%
Revenue
$182.5 billion
NASDAQ

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